Customer Ratings & Reviews
- Model:
- WRS321SDHB
- |
- SKU:
- 6078400
Customer reviews
Rating 4.1 out of 5 stars with 2458 reviews
(2,458 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Daisy New Whirlpool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator had to replace my GE I had for over 12 years the store did not have a lots are stock due to the pandemic.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Very Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product nicely built. Interior a little small.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trusted brand for many years in our household.....
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a refrigerator that would fit our small kitchen perfectly and this one was the one. The quality of the product is great. Good things come in small packages.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Shame on Best Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water/ ice dispenser leaks water on Side by side refrigerator/freezer. We have called repeatedly and no one called back after a service visit. Finally they’re calling saying we are out of 60 days window to return/get a replacement. However, Geek Squad said our 60 days window started over with their visit on August 14. Do not buy anything from Best Buy!! They will not stand behind their products. Geek Squad gave me a number to call and said I would get a live person at Best Buy corporate. It was a Call Center in the Philllipines and the person was not understandable due to his accent and poor English. Shame on Best Buy!! Poor customer service.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. Ice, water work while side door is open. Not used to that. Would highly recommend.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
What a nightmare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looked as expected and worked for a month, then the freezer failed! !!! Lost my food. The repair tech from Whirlpool will not come for almost 1 week, I was told it is only diagnostic so expect to wait for parts…. So there is no expedite for a NEW NEW appliance failure The Geek Squad warranty means nothing since the refrigerator is not a year old yet… no help from Bedt Buy at all!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
My purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent refrigerator for the price. Excellent fit for our kitchen. It has a rack that took to put water bottles in its place.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Helpful staff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chris Linville was very helpful during the whole process. He found the Refrigerator that I needed. It had to be a certain size to fit. Your delivery staff was helpful. Thank You
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the perfect upgrade to our previous refrigerator which was also a Whirlpool. The capacity of the freezer and refrigerator allows for a great amount of storage and the ice and water dispenser is quite handy.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is as described although, I miss measured and this is not a counter depth refrigerator, which was my error and the item is not returnable. Great value for the price.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is nicest gift to ggggggghhhhhhhhhhhhbbbbbbbhbbb
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
I would recommend this to a friendRated 2 out of 5 stars
Whirlpool 21.4 cu. ft. side-by-side refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad shelf design. The top shelf isn't high enough to handle a gallon jug of milk (or juice or large soda bottles, etc.). I would never have bought it had I known this. No alternate slots to move the shelf to allow for the extra height needed. Had to remove one shelf giving me a lot less room in the fridge. None of the shelves have alternate slots to vary the height. The only place where it would fit is the lowest shelf on the door of the fridge - which is not a good alternative at all.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Rated 3 out of 5 stars
ok refrig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has too many drawers . My space is small and I cannot open the right refrigerator door wide enough to pull the drawers all the way out. I would have preferred to be able to switch them to shelves, which would make things easier to reach.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Like the ice and water in the door. Had to take out one of the shelves so we could put milk and tea on a shelf. Husband didn’t want it on the door.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compartments of the refrigerator are efficient. The freezer is very large, love the space.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Side by side fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is wonderful having space in both fridge and freezer on top that is reachable is key for me as I am disabled. I like the divisions in fridge
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Wanted whirlpool & fits my limited space.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to your actual service to visit my home Joseph Yang took exact measurements and worked to find my preference in a brand more importantly a refrigerator that would fit my limited space.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great addition to our kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected from other reviews and our research. Great price
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Temperature control
Rated 2 out of 5 stars
Refrigerator issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 3 weeks the coils froze over an Refrigerator side stopped chilling. You return policy of 2 weeks was useless as well as not briefing manufacture warranty
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Refrigerator, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
















