Customer Ratings & Reviews
- Model:
- WRS321SDHZ
- SKU:
- 6076924
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.makes very loud buzzing noise . drives me crazy .
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey jjc1234, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
- Pros mentioned:Overall performance
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how sleek this looks in our remodeled kitchen
I would recommend this to a friend Small refrigerator and fragile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small and inner container was broken upon receiving. We decided to return it.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with this fridge. meets all my wishes..
I would recommend this to a friend Bad freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer arrived a month ago and ice maker has never worked. The company is working on making right but because it under warranty through whirlpool I have to wait for them to fix it not bestbuy geek squad, which I paid for.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Robi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Horrible quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought brand new but it stopped working three times in a year already. The compressor just shuts off randomly and all our food was ruined so many times! DO NOT buy this product!!
No, I would not recommend this to a friendDamage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was damaged and returned, now waiting for another one and Best Buy’s was very good to deal with
I would recommend this to a friendCheaply made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, this refrigerator is flimsy, and doesn’t feel of quality.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Shelley4, thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We would be happy to look further into them for you.
Poor services
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good quality , tried to change It and Best Buy didn’t let me , paid for old fridge to be removed , but the delivery person didn’t connect the new fridge and didn’t take the older one , I had to pay a handy man to come in connect the new fridge and take the older one . Do not recommend Best Buy for appliances.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .HI Lene, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Door handle the worst
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door handle got loose within first month wanna replace it soon
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Refrigerator, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Terrible Fridge and Terrible Service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues developed 4 months into ownership. Whirlpool paid for the repairs but they returned 1 Year later. Manufacturer stated it is outside warranty
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey SholaAk, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Lemon
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You sold me a Lemon! Then pretended to exchange for a new fridge. Lesson learned- don't buy appliances from Best Buy! Pacific Sales is horrible as well. The quality is terrible and I'm never getting my time or money back
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Dear Valued Home Depot Customer, for questions concerning returns, please call HD.com customer service at 800-430-3376 any day between 6 a.m to 2 p.m EST. They can answer your question, or transfer you to your local store if needed to answer your question.
Soooo cheaply made.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap. Cheap. Cheap. The interior is poorly designed and constructed. Flimsy really. We bought this because it fits the space and replaces one we bought at Sears which was much better for the same price 6 years ago. If you can afford another make/mocel, buy it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey GuysInLincoln, thank you for the review. We are sorry you are not happy with the design of your unit. We appreciate your feedback will document your concerns in the appropriate manner.
No water is dispensing or ice being made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My plumber came and install the waterline and still there is no water or ice coming through. Highly disappointing. Will be calling Best Buy today to figure out what the issue is.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey PaveetB, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Cons mentioned:Temperature control
It was a lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge did not cool properly. Had to send it back
No, I would not recommend this to a friend WORST I'VE EVER OWNED
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor has now gone out twice. This will now be the 3rd one in less than 2 years! When it does go out you have to wait 22 days for a new compressor.....
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, SusanB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Refrigerator,Whirlpool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst refrigerator I have had !! The thing never stopped running, my electric bill went up $20 a month!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Sepo. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
I
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker and water dispenser make a mess every time you use it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Anifa6776, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Broken bin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we inspected this open box refrigerator nothing was broken. We we got it home after Best Buy wrapped it up and moved it, one of the bins was broken. Their Pacific Sales people told me they wouldn't replace it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .HI Bestlow1, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge !!! Water and ice maker work great sometimes you need to pull back slightly so water doesn’t drip but no issues for me !!!
I would recommend this to a friend