Customer Ratings & Reviews
- Model:
- WRS321SDHW
- SKU:
- 6078403
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
Unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this fridge for 14 mo, and the mother board has been out twice. Very inconvenient as to get it going again had to defrost, wait 2 days for geek appt and then another 5 days for the part to come in.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey honest, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
lasted only 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased august 2020, quit working october 2022. first and last whirlpool product I'll ever buy.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, EddieG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Fridge stopped working after 9 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator stopped working 9 months in… I also paid full price for this piece of chunk.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Steven, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Constantly runs, poor insulation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Think twice about this model. Its the worst energy efficient by our usage. We only have two people in the family worh very little in the refrigerator and this runs a lot which means a waste of electricity. It truns on if you just open the door for a second regardless of the lowest setting. Insulation is a joke too and it frels cold to the touch on the outsides!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Leoblu. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
MY WHIRLPOOL REFRIGERATOR SUCKS!!!!!!!!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute worst refrigerator on the market. At 40 days compressor failed and had to be replaced due to contaminants in the unit. After 3 month the ice maker failed; after 6 months compressor is out again. I have lost the entire contents of my refrigerator twice. Customer service at Whirlpool is not helpful; books appointments that do not exist causing two weeks of delays. I HATE THIS REFRIGERATOR. I WILL NEVER BUY A WHIRLPOOL PRODUCT AGAIN!!!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Chris, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A