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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1197 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, easy accessibility, and ample storage space of the 21.9 Cu. Ft. Bottom-Freezer Refrigerator. Many users particularly appreciate the convenience of the bottom freezer and the overall design of the refrigerator. While there are no significant negative aspects mentioned by customers, some have expressed that it is a good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,197 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator with plenty of room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless steel color looks great in my Kitchen. This fridge has plenty of room and thanks to the accurate measurements, it fit perfectly where I needed it to. All the doors seal nicely and the pull out bottom freezer is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. So much room over having a French door style. Large storage shelves for platters. I hosted Thankgiving and had plenty of room for everything. Doors hold twice as much and the ice maker in the freezer is a must have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with this fridge so far has been very good. The delivery was great and the delivery guys did an excellent job making sure the fridge was balanced and door opens correctly and swings evenly. The bottom freezer style is not my favorite because regardless of the fridge type or brand it seems poorly laid out for certain things like frozen pizzas and things get buried - like an underwear draw. However, this is the trade off for having the top fridge convenience. And since we don't eat much frozen food, that works well enough for us. My father has the same fridge for a few months now and he's happy with it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snakes on a fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is a little noisy when it first starts up, but overall it nice. The only problem that we have with it, after it was unpacked and plugged in, a snake slithered out from underneath it! That isn't the refrigerators fault, but it makes me gun shy of ordering another one, or anything big from Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the freezer at the bottom and its ice maker, very convenient The fruit and veggie drawers are a bit stiff to start with. Like everything else plus the color

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this better than the side by side I had, much more roomier on top. It’s a little noisy. For some reason most appliances these days are. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Door operation

    Rated 5 out of 5 stars

    Makes lots of ice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working fine and making plenty of ice. The only problem I am having is that the refrigerator door is hard to open sometimes. I gave it 5 stars because it is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good refrigerator with lots of space inside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good refrigerator. I love all the room inside and the outside is sleek and clean lines. The only thing I don't really like is that the crisper drawers don't stay put when you slide them out even just a little. It is like they were not designed right. Also the tabs on the outside of them to adjust humidity looks flimsy. Not sure if they will break off over time. But the freezer is a good design and the shelves work for all my items. I would recommend it. Glad Best Buy had this item. I could not find it at any other store and it is the fridge I wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Only real complaint is the freezer light bulb burnt out 2 weeks after delivery and Whirlpool wouldn't replace it with an LED light. The 2nd bulb burned out another few weeks later. It seems the placement of the bulb is just in a bad place so it gets hit. Other than that the fridge has ample room for a 5 person family, 3 of them teenagers. The light in the fridge is extremely bright, and the high height of it is fantastic! No more bending down and trying to see what's in the back of the shelves. We love it so much our parents have ordered one!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love the refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel doors clean off so quickly -- one swipe with a damp cloth - no streaks. It runs so quietly compared to my other model. The thermometer lets me know that the refrigerator keeps a constant temperature. Plenty of room!

    I would recommend this to a friend
  • Cons mentioned:
    Door operation

    Rated 3 out of 5 stars

    Run, don’t walk!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must start this review by saying run, don’t walk away from this company. If the slightest thing goes wrong with your order you will NOT be able to get in touch with any live person. Even after driving to the store where I purchased this overpriced refrigerator I wasn’t able to receive any satisfactory solution. I was promised call backs that never came. There is no in store phone system anymore. It all goes through call centers. I’ve never worked so hard to get something done. They use untrained delivery people who don’t think to do something as simple as locking the wheels in place after delivery. Yes, I’ve been waiting and working towards getting someone back just to do this for me. It’s not so simple on this unit. The refrigerator itself is ok. A model like this would have sold for $899 a few years ago. Everything about the quality is cheap. I had no choice as to purchase this because everything else under $2000 is back ordered. The door doesn’t even close on its own. All I can do is warn people, if you can’t walk out with the product you’re purchasing do not walk in to this store and place an order, unless of course you have hours of time to waste chasing down a solution to your issue

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Door operation

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge... pretty quiet ... makes ice quickly. Drawers pull out a bit to easily. Door opens all the way, so it may hit something if your kitchen is small.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    works well, looks good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and price was reasonable. I found the stainless a little harder to keep clean than I had hoped, but I guess that's a common complaint. It has a nice lay out and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is exactly what we need! The ice doesn’t stick together. Everything is light and bright so we can manage to see everything!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this SS Bottom Freezer Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator replaced a side-by-side 24 cu.ft. refrigerator. Although the dimensions are less for this refrigerator (21.9 cu.ft.) it sure seems so much larger than my old one. When I put the food from my old frig into this one, there was so much extra space in the refrigerator compartment. And the freezer is divided well so that all my food fit into it and is all easily accessible, even though it has an icemaker taking up some of the space. It looks great and I love the icemaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Richard!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales man Richard was extremely helpful and knowledgeable. He gave superior service. When we return for future appliance purchases we will ask for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a rental unit where we were looking at specific measurements. The freezer on the bottom is not only a nice feature especially in tight spaces but a modern feature and update. Ideally the doors were sort of posing a problem in the location. Having only one door for fridge was better overall. Tenants are very pleased with the feature and appearance. As for longevity, hard to say it's been less than a month. I think the price point is fair, could we have found a lower priced appliance, likely. Would it have looked or worked better, not sure. This seemed to work in the location, had a quick delivery given it was in stock, and we've done well with Whirlpool in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect for my kitchen !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge. Fits everything ! I have a family of 5 and it has plenty of room. The lighting is also nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUCH LARGER THAN EXPECTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter as her old was failing fast. Was shocked at how much storage it has and with 3 babies in her home holds gallons of milk on door. The price was affordable and the convenience of bottom freezer w/icemaker was huge plus.

    I would recommend this to a friend
  • Cons mentioned:
    Door operation

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically the exact model that we purchased 12 years ago. The original one NEVER needed service in 12 years. I debated on getting fixed or purchasing new and decided to put the $ into a new one. The style, quality seems the same. I hope it lasts as long or longer. The doors really have great suction and can be difficult opening immediately after closing. (Not sure if that is a negative?) I had to adjust the bottom locking mechanism to keep it in place. All is good now! I actually was thrilled to get the same one.

    I would recommend this to a friend