Customer Ratings & Reviews

Started off good, created ice cubes and kept everything cold. Fan started making a ticking sound, and now it stopped making ice and everything is melting in the freezer. What a piece of junk! My old side by side Whirlpool lasted 31 years, and produced endless ice. Thought its time to replace to reduce electricity use and figured it’ll die one day and ill loose my food. Big mistake, now i already have to throw out my soggy freezer food.

Sorry to say, but we have a refrigerator for 3 weeks and the freezer went bad. I opened it up and there was snow and ice all over it. I called Best Buy and they told me I had to call Whirlpool because they don't fix Whirlpool. I was on the phone for almost the whole day and couldn't get through to them. I think we are entitled to a new refrigerator after 3 weeks.

We are pleased with the refrigerator, and enjoy having the bottom freezer. However, the ice produced by the ice maker continues to taste of chemicals. We have thrown away batch after batch, but it's still not satisfactory. How can this be remedied?

Perfect, efficient and got quick to cooling versus my prior and very expensive LG. Convenient placement areas in door for milk to many other food items. Love the black stainless look. Excellent on being smudge proof!

good referigator large top storage section and adjustable shelfs door storage is plenty and so is the freezer section

Excellent refrigerator with great features and exceptional value. You can tell that it’s a quality unit by the construction.

I purchased a Whirlpool refrigerator that has never worked properly from the start. It has been over three months, and Whirlpool has yet to repair the issue. Despite countless calls and assurances that the problem would be resolved, I am still left with a non-functional refrigerator. The level of customer service is absolutely the worst I have ever experienced. The technicians arrive unprepared, unaware of the issue, and without the necessary parts—even though I was told they had been ordered. The lack of communication and accountability is appalling. I trusted Whirlpool for a reliable product and responsive service, but this experience has been nothing but impossible. I strongly urge others to think twice before purchasing a whirlpool.

2 men that delivered refrigerator were extremely nice and professional. She was describing how the men moved it with only 2 straps. Sounded pretty cool! Thank everyone!

Bought two of these to sit side-by-side with opposite door swings to give the effect of a commercial unit. While I now have the fridge space I always wanted, the freezer space could be better.

The sales person was super informative and the GeekSquad was amazing to deal with.

I love my new Refrigerator!!! I love not having to bend over or get on the floor to get the items from the back of the bottom shelf. The freezer drawer is perfect. No complaints.

Great fridge space, Versatile, but tiny freezer space. Only recommend if you have a second freezer or don’t really use a freezer.

The produce drawers are incredibly cheap! They don't glide, they don't shut all the way without force, they run into the stupid little lever that controls humidity, and the hand-holds which you have to push really hard are sharp. I so wish I had pulled the produce drawers out of my old identical refrigerator. This is so disappointing!

Just what I wanted. Disappointed at the slides on the vegetable drawers. They jam easily. This was why I replaced my other frig.

Not a high line refrigerator, but it will do the job. Cooling and freezing is fine. We use it as a second in our home. Check adjusting shelving to be sure they will accommodate items you will be storing.

The fridge serves its purpose. I like it. The only thing I struggle with is opening it. The seal and/or the magnets require a strong pull to open it. The bottom plastic that covers the wheels broke during delivery. The delivery men were excellent and called to request a replacement sent to the house. It's been a month and we still haven't gotten it. Disaapointed with that because I contacted best buy who said they'd get back to me but didn't.

Love this fridge. I do wish it came with more shelves.

this fridge replaced one that I had for ten years. The quality is great and Made in the USA. I like the pull out freezer door and shelf. Nothing bad to say about this product.

The service for delivery was great. However, the refrigerator was not leveled and we didn't realize it wasn't until later in the day when the door was not closing.That should have been part of the service of delivery.

Our last Fridge same model failed after 10 years pretty good run, started acting up then quit a couple days later, we went back to Whirlpool we had success with their product, we get 10 years out of this one I will be tickled.