Customer Ratings & Reviews

Just had it installed and it looks good, except we can not get the dividers out in the freezer.

Makes a fairly loud sizzling sound when defrosting

Had this unit for about three months now. Lots of space, well lit and keeps everything cold. A bit noisy, but that doesn't bother me in the least. Very happy so far.

I am pretty disappointed with this refrigerator. Within two weeks of having it installed, the ice maker stopped working due to a faulty water intake valve. Additionally, the door, once filled with items, has become really heavy, meaning it must be held to prevent it from swinging back and damaging the hinge. In general, I've decided to not buy a Whirlpool refrigerator again. The last one I had lasted not quite four years before it stopped working and required about a thousand dollars in repairs.. so I opted to buy this one and I really wish I would have chosen a different brand. Whirlpool used to be reliable, but they as well as most appliance makers now, seem to be making really sup-par products.

It's hard to open. But otherwise very nice and spacious.

I love my new refrigerator. I like that the freezer is on the bottom and that it is a pull out drawer. I definately recommend!!!!

Not happy with refrigerator. The fridge door swings open so fast and bottles on door seems ready to fall out. Sometimes it's a chore trying to open the door. The old Kenmore worked so much better.

Like the unit. Runs quiet and keeps the food longer than my old fridge. BUT the ice maker broke, was leaking water inside. I called Geek and they sent a guy who said he fixed it and sold ne a $150 plan that woyld eliminate diagnostic fees going forwar. His repair last two weeks. He came back, with no parts. Returned again and replaced it. That leaked after a couple months. He came back and said it was some problem with the water valve in the line. He had no part. A diff guy returned with that part, did a tests and said it wasnt the problem. Left and came back with a new maker a week later. That was six or eight months ago. Its leaking AGAIN! I called Geek, they said the plan i paid for (again in Jan) no longer eliminates diag fees! I told him to shove it. So now i have a Tupperware container that fills with water, becoming a block of ice every 48 hours along with a few cubes. The fridge is a machine and thins happen. But the Geek squad, is aptly named. Im taking my business elsewhere.

Good refrigerator. The only problem we had is the temperature control is backwards. The higher numbers are colder temp.

I love the size and dimensions of this refrigerator. It fits a lot and was working out great until the other day when the freezer decided to stop working. I noticed the ice cream had melted and upped the controls to the coldest setting, but everything is still slowly melting in there. Now we need to have someone come out and fix a refrigerator we bought in June 2018 - it didn't even make it a year.

I really like the space and bottom freezer however this thing is way too noisy! It makes a horrible noise about every two minutes; at night I have to shut the kitchen door so the noise doesn't wake me up. A lot of money wasted.

Bought elsewhere 10/22/24.Freezer is open on sides so cold air pours out when opened. Ice maker is extremely loud. Cheap plastic drawers don't close unless lifted, don't close smoothly, no stop to catch them, little tabs for humidity will break trying to close the drawers, there is no freshflow produce preserver. The thermostat is set on #6 (of 7) to maintain a temp of 36* in a 75* house. Will struggle in the heat. Took 48 hrs to get up to temp! Bad news for power outages. I highly recommend avoiding this refrigerator!

Great quality at a reasonable price. These Whirlpool appliances are the only ones I would buy.

I'll get strait to the point; We have had this refrigerator repaired twice within 13 months for the exact same part. The actuator that works to allow freezer air to blow into the refrigerator makes a horrible grinding noise as it opens and closes; obvious cheap plastic grinding on plastic. Whirlpool replaced the part once and about 2 months later, the new part was making the same noise. They replaced it again under warranty and guess what, that SAME PART is even louder than it ever was! It is past it's 1 year warranty so it's out of pocket going forward to have fixed. Fixing it is a waste of time because this part doesn't last but a months or two before it starts making noise like it's falling apart. Whirlpool used to be high quality and durable; I guess not any more. I will give serious thought to ever buying a Whirlpool product again.

Compressor failed after two years and Whirlpool would not help. Make sure you read the fine print on the warranty. The five year coverage for the sealed refrigeration system does not apply to this model. It only applies to their french door refrigerators. This one is junk. Stay away!

I purchased this refrigerator on January 1, 2015. In August 27, 2016, I had to have a repair person replace the compressor. I have never had a refrigerator have issues in less than two years. I will make sure to never purchase anything made by Whirlpool again.

I purchased this refrigerator 3 years ago, and the compressor went out. I am now stuck with a $1500 paperweight. If you do purchase, make sure to get the 5 year extended warranty and coolers to keep your food refrigerated after the refrigerator fails.

Absolutely horrible product. Have had on and off problems for the 3 years I’ve had it. Now it’s completely shot and have to buy a new one. Horrible customer service. All around DO NOT BUY WHIRLPOOL PRODUCTS!!!!

Compressor failed after 2 years. Over $800 to repair.

We bought this fridge at the beginning of June it has already stopped working. Both the refrigerator and freezer are not holding temperature, and the control display is not functioning at all. Whirlpool has to send a technician out now next week to fix/diagnose my brand new fridge. This is totally unacceptable for anyone with kids/infants that needs a fridge every day. Extremely disappointed that Best Buy or Whirlpool will not replace my 1 month old refrigerator today.