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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 913 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the ample space and appealing size of the 24.7 Cu. Ft. French Door Refrigerator, along with its fingerprint-resistant finish and generally good value for the price. However, many reviews cite issues with the ice maker and excessive noise levels as significant drawbacks. Some users also reported problems with the door design and water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 913 reviews
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Stay away, the worst fridge!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It failed after 1 month of purchase. It constantly beeps for no reason (every 30 seconds or less). It does not make ice. It does not keep the freezer...well, frozen. For the price, it does not feel like good quality - very plastic-y. But the worst thing... Whirlpool DOES NOT stand behind its products. It seems like they know this happens since they keep on sending technicians to "fix" a now 2-month-old fridge. Fix? This doesn't need fixing, this is clearly defective from the factory. Well...Whirlpool will NOT replace it for a new one because replacement is not covered under warranty. Stay away from this, and Whirlpool for that matter. TERRIBLE customer service, and products.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, AlessandraM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Looked better in person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a hurry to get the labor day sale and had no time to look in store. So I went completely off the reviews for this. I am impressed! It was delivered yesterday, along with the other appliances I ordered. Looks better than I expected. I will update this in a few weeks if I have changed my mind

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelving is very cheap and plastic..had no idea when I purchased it...already have quite a few cracked parts.Also the location of the icemaker makes it impossible to store items on that shelf takes up 40% of space in that area...will be changing out in the near future.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Quality, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Ice maker, Noise level

    Rated 2 out of 5 stars

    refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When motor clicks on, very loud. Water comes out slow.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey whirlpool, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frig inside and out, like crushed and cubed ice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this refrigerator for about a month now and so far we are very happy with it. We had a side by side previously and that was a big mistake. Love the French door style.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The first one I had delivered had some minor issues but, Best Buy made it right and they sent me a new replacement in a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is more than what I was expecting. If you want a fridge that will give you water at a good pressure, keep your products at the right temp, and your freezer just right then this is the one. The only con so far is that some marks still stays on there even though it says otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent operating fridge. Can’t complain. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Bought it for my grandmother and she loves the bottom drawer. One con is just the icemaker is noticeably loud but not too bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room in the top refrigerator unit. Wish there was a little more room in the freezer compartment, but I'm always going to want that.

    I would recommend this to a friend
  • Cons mentioned:
    Water filter

    Rated 2 out of 5 stars

    Great until a leak formed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 16 months developed a leak ( water was pouring out not a drip) at the water filter housing. Luckily I got a 5 year geek squad warranty. Bad news it’s 16 days away so I need to have cold water off in my kitchen until then.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Shiloh, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool has the best reliability and this fridge has so many great added features I’m still learning new things. There is a sliding door on the bottom that’s great for dethawing frozen meats separately from the rest of my food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool French Door Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage capacity and design of the refrigerator Is very user friendly and looks great with our other appliances. Very dependable product and would definitely buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a whirlpool and this so far has been good. Only knock is I've had to replace 2 light bulbs in it so far which is odd for it not being that old already

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    mom

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a year old and the ice machine broke. somewhat on the small side

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Only bad would be it keeps running out of ice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water leak in refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator on April 11, 2023, it was delivered on April 13, 2023. On July 24, 2023 we walk into a major water leak from somewhere under the unit. Fortunately we had went to bed yet or certainly by morning our lament floors would have certainly been SMH

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new refrigerator! It is very roomy and looks beautiful in our newly remodeled kitchen! The French doors and freezer on the bottom have been the perfect set up for our family needs! I am very pleased with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FRIDGE!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator we love how bright it is inside and the water dispenser with ice is a plus.

    I would recommend this to a friend