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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 913 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the ample space and appealing size of the 24.7 Cu. Ft. French Door Refrigerator, along with its fingerprint-resistant finish and generally good value for the price. However, many reviews cite issues with the ice maker and excessive noise levels as significant drawbacks. Some users also reported problems with the door design and water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 913 reviews
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    All else is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting on it to be replaced due to ice maker. Makes ice, then melts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid and dependable. This line is an excellent alternative to average brands and much higher priced models.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORSE of the WORSE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORSE APPLIANCE EVER . Just after a year of bying it brand new (bought Oct 2021), the refrigerator part started to work like the freezer, everything was frozen-ice, the tech came 4 times to fixe it (at least 3 months without a refrigerator with kids in the house!!!!) but never completely did it, up to today the area just above the freezer is an extension of the freezer although totally separate from it. I requested a new one, it was denied, the reason being the tech fixed It. Presently, less than 2 years of use, it stops working, no longer cooling, the inside is warm, it turns into a heater. Guess what! Another day off to wait for the Tech, 4 hours window from 0800 am to 12 noon, Hopefully he will not show up at 12, to make it 5 to 6 hours window, so so so fun !!!!!! By the way this cost me exactly $ 1941.77 I have been with BEST BUY for so long, Custumer service on this issue has been so so shocking POOR from Best BUY, No longer a total Tech member, This has kept me away from Best Buy DO NOT, DO NOT BUY THIS REFRIGERATOR

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Gaithersburg. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me this was a hard decision to make. But finally bought this one! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COLD FOOD is GOOD FOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like food, food tastes good. And it's probably best when kept cold & fresh, thanks to my new whirlpool fridge!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Too noisy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new refrigerators should be quiet. Its got cheap materials inside and make too much humming noise

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ScubaGirl, at Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. If you have any further concerns please reach out to us directly at 1-800-253-1301, or via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. WhirlpoolBrand

  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Nice design very modern and sleek. Quick delivery

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Good fridge for small family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge only issue is really loud and annoying buzzing sound from ice maker sounds like a trick every time is loads/unloads

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Lovesonytv. We are very sorry that you are not happy with the design of your Refrigerator. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Reliable Whirlpool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridges, can’t go wrong with Whirlpool, many years with the brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer on bottom makes sense to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What are the strange shaped shelves on the left door for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money. It's a great product from a great company. I am very happy to buy the right one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 6 months ago running great so far good refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator by Whirlpool. Best Buy made it easy to purchase this item online, and delivery was quick.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water dispenser did not work Had to wait for a new replacement to be delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator lovely design, practical with hidden shelves that allocate humidity control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    scratches very easily--black stainless steel does that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool - 24.7 Cu. Ft. French Door Refrigerator - Stainless stee Very good quality we enjoyed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great room and look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can stay with the larger size and not counter depth. This fridge has great room and capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridgeeeee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing - makes the best ice - couldn’t be happier with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase, like the fridge. Not so happy with Best Buy customer service and delivery.

    I would recommend this to a friend