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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $719.99

Customer reviews

Rating 4.5 out of 5 stars with 842 reviews

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Rating by feature

  • Cleaning Quality

    Rating 3.7 out of 5 stars

  • Dry Quality

    Rating 3.6 out of 5 stars

  • Cycle Options

    Rating 4.0 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the 24" Top Control Built-In Dishwasher with Stainless Steel Tub's quiet operation, cleaning ability, and ease of use. Many appreciate its spacious interior and attractive design, while some users noted issues with the silverware basket and reported concerns about the dishwasher's long cycle times and overall reliability. The top rack also received some negative feedback. Installation, however, was generally considered straightforward.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 842 reviews
  • Rated 3 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my dish washer when I received it and after first use it was quite, but I am not happy that it leaves a residue on my dishes even with the jet drip, a little pricey for the quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the dishwasher and wasn’t closed correctly waiting for the new one and the new delivery guys they fixed and no need to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't clean, dry, heat the water. 1 mos. old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks of trying silverware in different positions, hand drying the glasses and sorting for unclean dishes - I called Whirlpool on 9/3. Multiple conversations and hours on hold. 1st response was for me to find a tech to fix it, pay them upfront and get reimbursed by Whirlpool. No tech would touch it in my area. 2nd response - they are going to replace it. I am baffled by this machine not performing as well as my previous Whirlpool. It appears to be washing in cold water - even with the Hi-Temp selected. It is not cleaning or drying the glassware or silverware. 60% of silverware is left with debris (even with bringing the basket 'inside' the bottom rack). The dishwasher was installed by Best Buy. Will change my review if/when the new one performs better - after 10/3/19. Glad I took out the 5 year extended warranty.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey GrammaNette, we value your time and would like to look into the concerns with your Dishwasher. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit mainly because it was an upgrade and fingerprint resistant. My old dishwasher was fine, but didn’t match the rest of our appliances. I want to start with the “stainless steel” door front which is more like a cheap plastic type material. Also we have run this dishwasher 3 times and each time all the dishes are wet along with the inside of the machine, I am worried that after a couple of Months it will get moldy. Even when the installation tech ran the dishwasher to test it it was soaking inside after, even where the dishwasher pod goes was full of water. I would definitely not recommend to a friend at all!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Missjjc, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 2 out of 5 stars

    Just ok!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not too impressed. I bought it because it was on sale. It does have the flush look, but having to open the door to turn it on becomes a nuisance. Another downside; A full wash takes over than 2.5 hours. I have to opt for a fast wash ( 1 hour) otherwise the dishwasher runs all day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, dishwasher, however utensils bin could be be

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utensil bin is a bit small, and don't like that it mounts on the door, other than that happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this dishwasher. We've had it for about 2 years and there are numerous broken plastic parts. The top rack falls out, it doesn't clean the dishes well and overall, is very disappointing.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey SJC118, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 3 out of 5 stars

    Whirlpool Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average dishwasher. Didn't fit into previous dishwasher's space, but made it work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Sort of noisy. Does an ok job cleaning. Doesn't dry well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected from Whirlpool

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got this delivered. Had to install ourselves because order got messed up. Maybe we just don't know how to use it, but it doesn't seem to clean the dishes like it should. Got my daughter one at the same time I got mine. She loves it

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Grandmaof9, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a bad dishwasher except you have to use heavy cycle to get dishes clean.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk! Save your time and money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this unit zero stars if that were an option. From day one we had problems with this. We contacted whirlpool to have it looked at and they sent a repair man. We have been waiting on the repair man to get our parts to us since Nov, 2020. Here it is March of 2021 and we have yet to see our repairman. The dishwasher unit itself is junk. It doesn't clean silverware unless the basket is all but empty and it's on the soak/clean cycle which takes about 4-5 hours to run. We are a family of 7, so we are constantly having a lot of dishes to wash. Save your money and stay away from whirlpool. We are waiting on parts so we can sell this and we are upgrading to a Cafe brand dishwasher.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey edge0627, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Cosmetically it’s a nice dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have ran several loads of dishes it won’t dry it’s wet inside on the walls of the dishwasher and the door the dishes are still wet and it smells like mildew. Having a new dishwasher delivered in two weeks thought that was a little long to have to wait

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Leaking after 18 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it for 1.5 years, and its already leaking out the bottom. Incredibly disappointed, but up until now it had been working fine

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Pinky, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 2 out of 5 stars

    Try Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -3 stars because it leaves spots, does not clean dishes throughly and takes a long time to run. +2 stars because it looks nice and runs very quietly. Here is a picture of how poorly it washed my white bowl that had Coco Krispies.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Dear Try Again:

      Thank you for your review.

      We would like to inquire further about your review with you.
      Please respond back to this email address [email protected]
      with your name, phone number, street address, zip code,
      model & serial number, and description of your concerns.

      Thank you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Dishwasher is LEAKING WATER onto my kit. floor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not have Best Buy install anything, my new dishwasher is leaking water now 1 month later when I use it, about the 5th-6th time I used it....I don't trust Best Buy now to INSTALL ANYTHING! And was going to buy a nice Refrigerator..... CAROL KAYE

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey 1ismad, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it in April of 2019 and it is now Oct of 2021 and I am having to have a replacement. It was serviced twice and the tech said that he is not able to fix it. Now I am forced to get a model 200 dollars cheaper because Best Buy did not have it in stock. Don't waste your time with this one. It worked great when it worked. Definitely buy a geek squad plan because you are going to need it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey TREG, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    $$$ quit after just over a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of a suite of Whirlpool products that we purchased a bit over a year ago. It doesn't work anymore. It runs, but dishes don't clean; soap doesn't even get dissolved. Tried all of their troubleshooting, still nothing.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HORRIBLE, thank you for your review. We would like to inquire about your review with you. If you have not had your issue resolved, please email us at [email protected] at your earliest convenience with your username (HORRIBLE), a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool Social Care WhirlpoolBrand

  • Rated 2 out of 5 stars

    Possible fluke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher has been leaking at random and not every time. It does clean the dishes well though.ot a happy camper.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi MelM, we're sorry to hear about the leaking from the Dishwasher. We would be glad to look into the problem with you. We ask that you email us at [email protected] with the model and serial number as well as your contact information (street address and best contact telephone number) and the Review ID. We also ask that you provide us with a brief description of the problem. Thank you for the review!

      Whirlpool® Social Care Team WhirlpoolBrand

  • Rated 2 out of 5 stars

    Basic dishwasher

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heating element has already gone out and now it doesn't dry. Save your money and buy s nicer unit.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Steve, we value your time and would like to look into the concerns with your Dishwasher. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand