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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1509 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,509 reviews
  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for product. However we ended up not needing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very long wash time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stainless inside but it takes 3 1/2 hours for a normal cycle. Washing is no different then my other cheaper dishwasher. It works but would do more research in the future.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, NatalieP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3mKVYQo or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Doesn't clean anything

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't clean anything. even the lightest loads, cups etc has to be on heavy setting and takes 4 hours to not be clean! I had a different brand before this for 10 years it cleaned just about anything in a hour. owned for about 6 months and the inside has a heavy buildup of gunk that looks nasty.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, SherylL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dishwasher in November and it was delivered the first week in December. We ran it three times and liked it very much. Then it stopped working. Geek Squad came out and declared it defective and placed an order for a replacement. It is back ordered and won't be in until the end of January. So we've been washing dishes by hand and will have to do so for more than another month. We liked the dishwasher. I will revisit this review when we have a working dishwasher.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Pretty but not worth the money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed!!! Worst dishwasher ever!! Broke right after the purchase and 6 months later broke again!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    WHAY HAPPENED TO MY MONEY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD NEVER BUY ANYTHING FROM BEST BUY AGAIN I UAED MY DEBIT CARD TO MAKE THE PURCHASE AND HAD IT INSTALLED MONDAY AFTER CHRISTMAS AND HAAD IT TAKEN OUT DAY AFTER NEW YEARS BECAUSE IT WAS NOT DRYING GOOD I CHECKED WITH MY BANK TODAY I CALLED BEST BUY GOT FERNANDO HE WAS RUDE ARROGANT DISRESPECTFUL LIKE MOST OF YOU CUSTOMER SERVICE PEOPLE ARE VERY DISRESPECTFUL NOW FERNANDO TOLD ME I HAD TO CALL MT BANK TO FIND OUT WHEN MY MONEY IS GOING BACK IN WHY I HAVE NO IDEA I DO NOT KNOW WHAT MY BANK HAS TO DO WHEN I AM GOING TO RECEIVE MY MONEY THEY NEW HOW TO TAKE OUT MY MONEY WHY CAN'T THEY PUT IT BACK EVEN 3 DAYS AFTER

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Installation issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher installed and then popped an error code. Best Buy folks who installed it came back out but said they were not authorized to cut a hose that would fix the problem. Had to file a warranty claim on a brand new dishwasher. It was eventually fixed but the fact that I had to deal with problems on a brand new dishwasher were extremely frustrating.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello ChrisScott, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This diswasher worked for 7 months, waited 2 months for a part to have it repaired. Stopped working again 5 months after. Again im told i have to wait a few months for a part. At this point, it goes in the garbage.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey TBEE, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Left in the dark.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only person that called me was the installer. No one at Best Buy ever called. Never told me that they were refunding my money. Because the item was damaged or anything.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    ABSOLUTE GARBAGE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought dishwasher a year ago and it failed after 4 months (Feb 2022). After requesting a warranty repair it took another 4 months to get the part to fix it. Then just a bit over 2 months after it was repaired it failed again with the same exact issue a faulty control board. It literally died 2 days after the warranty expired and neither best buy, whirlpool, or the repair company will take responsibility for what is clearly a lemon. And I am once again stuck with a non working machine. I will not ever buy a whirlpool appliance or deal with best buy for one again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, KrispinWah. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Installation was well done. Dishwasher fits.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gone back to store.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return to store. It simply would not consistently dry.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low sound work great 3 hours to run complete cycle

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dented from manufacturer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this item with the front dented. Best Buy apparently starts the return window from the date of the order, so once I realized it was dented I could not return. Best Buy has been no help in resolving the issue, and neither has Whirlpool. I just wasted $700 on a dishwasher I cannot use. I was planning on replacing the range and microwaves next, but after my experience with Best Buy and Whirlpool, I will shopping elsewhere.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, GFRY. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Overall Good washer but doesn’t dry very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is great in washing not very good in drying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    gracie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is noisier than I thought it would be. Expensive, but all appliances are expensive. Like the fingerprint resistant feature.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than two years old and it is completely broken the control board and the top control buttons got water in them and fried all the electronics. It started when the steam escaping the dishwasher during the sanitize cycle started to lift the top control buttons up and a few weeks later the water killed all the electronics.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, WesleyF. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Middle of the road

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Not crazy about the racks. Can't adjust the prongs. Hard to put bowls & larger things in it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theu delivered tje wrong dishwasher it didnt work waited 8 months for a new one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t recommend it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost…It doesn’t dry the dishes! The racks are not user friendly. I’ve had dishwashers for 40 years and have never had to strategically place items so they didn’t roll or move around. Bad design and you have to hand dry the dishes.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, LaurieP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand