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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $949.99

Customer reviews

Rating 4.5 out of 5 stars with 1255 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the 24" Top Control Built-In Tub Dishwasher for its quiet operation, excellent cleaning performance, and the convenience of its third rack. The large capacity and ease of use are also appreciated by users. Some customers have noted that the cycle time can be a bit long, and there have been a few concerns about the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,255 reviews
  • Rated 2 out of 5 stars

    Not all that impressed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well and is quiet, but door spring broke a day after warranty, handle came loose (relatively easy to fix) and rust spots started to appear as well. Not particularly impressed. Good cleaning is expected so not giving big props for that. Taking away props for build quality which was lacking, at least on our unit. Best Buy doesn't allow reviewers to rates build quality, only clean quality,

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, RegLeCrisp. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great Diswhashe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Does a great job. Love it. It looks good too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well and is quiet. Only downside is how long it takes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom just LOVES this! It is easy for her to use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very long wash time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stainless inside but it takes 3 1/2 hours for a normal cycle. Washing is no different then my other cheaper dishwasher. It works but would do more research in the future.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, NatalieP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3mKVYQo or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Works okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, just not used to the newer dishwashers not drying as thoroughly as the old models, leaves the silverware wet and the inside of the dishwasher with water on the sides and bottom of the dishwasher, kind of disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, best part was the installment service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, quiet dishwasher. Great value for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Choice good dishwasher. Not a single problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher was all that I expected. So glad I purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only bad part is there’s no interior light! I miss that

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within the first few months, the plastic lamination that you need to use to turn on/ off the dishwasher, came undone. One year later, the door handle fell off. I previously owned a Bosch and was advised to purchase a Whirlpool as the quality would be far superior. After purchasing, I learned Whirlpool was purchased by Bosch so I now have a cheap Bosch that has fallen apart within 1.5 years…do not buy!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for product. However we ended up not needing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good cleaner, poor space on lower rack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher cleans great as long as you load it right. Also, the space between the racks seems to be a little small compared to the last one I had. You have to make sure the plates and pots and pans are tilted enough that it doesn't interfere with the sprayer above them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dishwasher in November and it was delivered the first week in December. We ran it three times and liked it very much. Then it stopped working. Geek Squad came out and declared it defective and placed an order for a replacement. It is back ordered and won't be in until the end of January. So we've been washing dishes by hand and will have to do so for more than another month. We liked the dishwasher. I will revisit this review when we have a working dishwasher.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is great in cleaning but is slower than my older Dishwasher

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not dry the dishes at all!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is extremely quiet, but we bought this machine because we were told that it would completely dry our dishes. We have set the machine to quick wash and wash with the dry cycle (which is over 3 hours run time) and the dishes come out soaking wet. So, now we have wasted our money for the machine and the cost of the electric. I do not recommend this dishwasher unless you don't mind hand drying.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, MikeG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Do not buy this dishwasher!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT buy a whirlpool dishwasher from Best Buy!! If anything breaks or stops working within the 1st year, geek squad will not do anything because it is still under the whirlpools 1 year warranty and you will have to call them directly and you could be waiting MONTHS like I was told. Our dishwasher broke 4 months after buying it and we cannot get it fixed by anyone despite it being within both our warranty from whirlpool and also geek squad. We will be paying out of pocket or waiting 6+ weeks for whirpool’s own service crew. Seems crazy with TWO warranties that we have to find a third party to fix it and pay for it separately.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Unhappy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Installation issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher installed and then popped an error code. Best Buy folks who installed it came back out but said they were not authorized to cut a hose that would fix the problem. Had to file a warranty claim on a brand new dishwasher. It was eventually fixed but the fact that I had to deal with problems on a brand new dishwasher were extremely frustrating.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello ChrisScott, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 2 out of 5 stars

    WHAY HAPPENED TO MY MONEY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD NEVER BUY ANYTHING FROM BEST BUY AGAIN I UAED MY DEBIT CARD TO MAKE THE PURCHASE AND HAD IT INSTALLED MONDAY AFTER CHRISTMAS AND HAAD IT TAKEN OUT DAY AFTER NEW YEARS BECAUSE IT WAS NOT DRYING GOOD I CHECKED WITH MY BANK TODAY I CALLED BEST BUY GOT FERNANDO HE WAS RUDE ARROGANT DISRESPECTFUL LIKE MOST OF YOU CUSTOMER SERVICE PEOPLE ARE VERY DISRESPECTFUL NOW FERNANDO TOLD ME I HAD TO CALL MT BANK TO FIND OUT WHEN MY MONEY IS GOING BACK IN WHY I HAVE NO IDEA I DO NOT KNOW WHAT MY BANK HAS TO DO WHEN I AM GOING TO RECEIVE MY MONEY THEY NEW HOW TO TAKE OUT MY MONEY WHY CAN'T THEY PUT IT BACK EVEN 3 DAYS AFTER

    No, I would not recommend this to a friend