Customer Ratings & Reviews

Great product and installer was professional.Removal of old system was quick

I bought this whirlpool dishwasher in January 2023. It has only worked for 3 weeks since we bought it. First the plastic connector connecting the dishwasher to the water supply arrived cracked. I called whirlpool to get a replacement part. After replacing the part, the pump on the dishwasher broke. I called Whirlpool and they somehow lost our registration and manually entered product purchase date for January 2022 leaving us with a nonworking dishwasher. They refused to cover service and have left us with a perpetually broken dishwasher. I will never but another whirlpool product again. Whirlpool delved in shady practices to avoid responsibility for a low-quality product.

This dishwasher stopped working 6 days after the warranty ended (which my mom was under the impression she renewed but I think the Best Buy policy is just misleading). I woke up one day and was going to empty it for her and reload it and it was completely unresponsive. We even had a geek squad guy come out for $100 to diagnose the issue and he was unhelpful as well. Apparently most of the repair parts cost nearly as much as a new dishwasher. It's really unfortunate that whirlpool sells products it can't stand behind to people like my parents who work hard to finally update their appliances after using their past ones for over 15 years. It's also unfortunate that Best Buy has no support for issues like this.

It only lasts about three years before issues arise. It doesn't clean your dishes very well.

I bought two of these dishwashers, and both have had multiple issues within 4 years. Replaced the heating elements and a year later needs the same repair. A lot of the 4-5 star reviews are based on owning for a week and saying " wow this works great" but none of us feel like buying another dishwasher and repairing them non-stop. These companies are making junk, all of us remember when appliances lasted 10-20 years, I wish Toyota would make dishwashers!! If they stood behind their products the warranty would be longer!

Stay away from Whirlpool DW, this is my second DW of same model, first one was replaced as it was not repairable and 2nd one had the same issue e1f6 error code which needs control board replacement, whirlpool customer service rejected to cover as its out of warranty by few months. All whirlpool DW are cheaply made with almost all of them have UI board issues. I Donot recommend thia product. I wish I can give 0 star.

worked for two weeks and then the control panel had to be changed. Let's see how it goes.

Used about 20 times in the first year, on month 14 the diverter pump assembly broke. This is a very expensive part that Whirlpool doesn't even sell. They don't offer any warranty on this part so now I am stuck buying another dishwasher after spending $500 on this only one year ago. DO NOT BUY WHIRLPOOL !!!

I canceled the order because they know called and no showed on the agreed-upon schedule date. Period. I went and bought at Lowe’s. I highly recommend shopping there.

I bought the dishwasher is June of 2021 thinking Whirpool is a great brand. I was so wrong, this is a HORRIBLE appliance. In 2 years I am starting to see rust on the door. Rust in 2 years, are you kidding me whirlpool !! I am just about ready to throw this apliance in garbage. Stay away from this dishwasher.

This dishwasher is defective. The heating element seal breaks down and slowly leaks over time until it eventually gives fully. It flooded my kitchen costing thousands of dollars in repairs. Whirlpool knows about this issue and their only response is to “rework” by replacing the heating element. Very crooked.

Brand new unit (1 hour after installation) leaked heavily in the center underneath ~1-2 minutes into its wash cycle leaving puddles of water on my floors and around my newly installed cabinets. I caught the leak by happenstance as I was peering underneath the unit to verify all was installed correctly. Never had a problem with a dishwasher like this. Very disappointed in Whirlpool assembly and quality assurance.

Got a Whirlpool dishwasher and it lasted a year and a half. I don’t recommend any Whirlpool dishwasher, if you expect a product that lasts. Control panel not responding.

Terrible. Control panel failed twice in 7 months. Used dishwasher a total of 2 months.

I did not get the whirlpool dishwasher. It was too tall for the space.