Customer Ratings & Reviews

Boy, if I could give this negative stars, I would!! I don't usually do these, but I feel the need to address this machine to anyone looking to buy it, but more importantly, to express our dissatisfaction with the warranty team (Platinum Factory Service) and Whirlpool's Corporate Office (ie., Melissa..."I don't give my last name"). We bought this as a replacement to another Whirlpool machine we had (worked fine for years). About 8-9 months in, we began to notice puddles of water in the front, under the door. The foam backing, behind the door was completely saturated after a cycle had finished. We contacted Whirlpool & they sent out their "Platinum Service technician", who for intents and purposes was a joke! Unfortunately for us, he was the only technician authorized to work on the machine, literally the ONLY ONE! For the warranty call, they will tell you the date they will arrive, but you better make sure you have sick time or PTO, because they give you a four hour range to work with and they call you within a half hour of the appt when they will arrive. The repair tech told us it was fixed after the second visit, but it leaked after the first use, worse than the original leakage! So, after two failed repairs, we called corporate who set up another appt, along with a "master tech" (by phone) to assist the repair guy. We waited almost 3 weeks for him to come back out. He was talking with the master tech as I was standing there and they were going to replace the tower (for a leak in the front of the door)! The repair guy told us that he wished he would have known it was still leaking (maybe corporate and their warranty dept should communicate better). The repair tech was there 10 minutes was ready to leave. I said, wait, are you leaving?! He said I don't have the parts and I have to go by what the master tech tells me to do. That's when I'd had enough! I spoke with Melissa (corporate) and she said the repair would need to be scheduled, but that they'd have to find another technician (apparently I hurt the guy's feelings). Melissa said the warranty is only for repair work, not for replacements. I'm sorry, but if your product is defective, and your warranty guy says it's fixed ("50 years experience" by the way) and yet is still leaking, I believe you should replace the product (and I'm not talking about a 15% discount Carrol). HEY WHIRLPOOL...STAND BY YOUR PRODUCT!! No resolution to date!!

Install was easy, it’s working well. So far we are pleased.

Love it!!! Best dishwasher I’ve ever had. I’m happy with the purchase I made.

Thus far, it is doing a great job. Very pleased with the design. The delivery and the delivery guys were very professional.

This unit works beautifully, and the delivery was absolutely flawless. I should mention that my previous model—the exact same one—had its control panel fail in under two years, which was disappointing. Still, I valued the product enough to purchase it again.

Very happy with the machines performance. Operates almost silently and leaves the dishes sparkling clean

Love Whirlpool - a lot quieter than the GE we had. Does a great job - would recommend!

Very quiet and cleans great. Dries dishes almost completely. Tops of glassware a tiny amount on top. No problems.

I bought this after my Samsung dishwasher broke. So far so good

Yes, I love this dishwasher is essential for any kitchen! It helps keep your dishes organized, prevents water from pooling on the counter, and promotes better airflow for drying. A quality dish rack saves time and effort by making dish drying easier and more efficient

Great dishwasher for the price. Love how quiet it is.

The perfect dishwasher for a small condo, fits perfectly, quiet, cleans extremely well, best price in town

Works great and very quiet while washing, and dishes come out sparkling.

Runs great, no streaks, quick and quiet. Would recommend to friends and family for the price.

Works amazingly well and never leaves my dishes dirty. Really easy to use too.

This is the quietist dishwasher I have ever owned!

It clean Reilly well very quiet. Love it will buy it agine . Good value for the price

Great job cleaning dishes! Cycles are a little long but otherwise great.

Great dishwasher with simple controls for easy use for all type of people. My only comment will be that it needs a better work for pans and pots even if they are included with regular dishes.

Perfect replacement for our old dishwasher. Quiet, efficient, cleans thoroughly and good price.