Customers are delighted by the quietness, cleaning performance, and the useful third rack of this dishwasher. Many appreciate its large capacity and ease of use, along with its aesthetically pleasing design. However, some customers have expressed concerns about the long cycle times and potential reliability issues. A few have also mentioned issues with the door.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,068 reviews
Cons mentioned:
Reliability
Rated 1 out of 5 stars
Didn’t last long.
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Electric panel stopped showing all controls after about 6 months. The washer just stopped working all together after 2 years. Would not recommend.
Thank you for sharing your insights with us, ShaneM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great Dishwasher
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Whirlpool product as always. Good value. Good options.
Hey Chris, we value your time and would like to look into the concerns with your Dishwasher. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Cons mentioned:
Cycle time
Rated 2 out of 5 stars
Frustrating
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesn’t retain the last wash setting for the next one. Normal cycle is over three hours and it doesn’t finish with dry dishes.
Hey Wantdrydishes, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 5 out of 5 stars
Best Buy The Best
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am so happy to purchase my first time ownership house dishwasher
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received the dishwasher according to the schedule. I had the old dishwasher removed and the space ready to install the new dishwasher. I have no idea if the dishwasher was good or not. As I unpackaged the dishwasher, I noticed a huge dent in the side that went all the way into the tub. I had to wait until the next day to even schedule an exchange and when I called, the unit I wanted because of price was no longer available. I had to pay more for a similar replacement. The evolution went well but because I was without a dishwasher for over a week and had to pay more, I will not use Best Buy for appliances ever again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this machine for seven months. I could never figure out how to select any cycle other than the normal one, which wasn’t really a problem because I didn’t ruin it until it was full and didn’t want anything but clean dishes. Last night it began beeping incessantly, with two error codes. An Internet search told me that the thermostat has short circuited and needs to be replaced. Thermostats don’t just short circuit without some kind of poor installation or faulty part to begin with. Seven months! If this costs me anything to be repaired it will be the last thing I buy from BestBuy.
This review is from Whirlpool - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Large Capacity, 47 dBA - Black
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Take a Number
|
|
Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had this dishwasher for 2 months before it broke...the first time. It took 30 days to get an appointment to diagnose the problem and another 20 days to get the part - a circuit board. We made it 5 more months and the circuit board appears to have broken again (same error codes as last time). It will take another 30 days for a repair team to come out to diagnose the problem and then we will have to wait until the replacement part comes in to schedule appointment #4. During my call, the manufacturer informed me that there is also a "quality control" issue with the heating element and our dishwasher is on the list for a replacement. We have to set up a separate appointment (#5 for those playing along) for someone to come diagnose the already identified heating element issue. The good news is they have the heating elements in stock however they won't be bringing the replacement with them, no we need a 6th appointment for that to happen. Each call to the manufacturer takes 45-60 minutes on hold. Worst customer service ever!
Hey Magy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
Wish it dried better
|
|
Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does a great job most of the time. It doesn’t dry as good as I would like it too even when put on extended dry.
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
Regret purchase
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not happy with this dishwasher, wash cycles take hours to run and doesn’t completely dry the dishes. My sixteen year old Kenmore dishwasher was a better product.