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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,479.99

Customer reviews

Rating 4.2 out of 5 stars with 783 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the 25.1 Cu. Ft. Side-by-Side Refrigerator's overall performance and capacity as positive aspects, with many finding the size suitable for their kitchens and appreciating its design. However, some customers have concerns regarding the noise level and temperature control. Additionally, a few customers have noted issues with the drawer quality, door alignment, and fingerprint resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 783 reviews
  • Rated 4 out of 5 stars

    Not adjustable shelves

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second unit in the garage for drinks and didn’t need water dispenser or ice maker so that was a plus to save space. The only thing I don’t like is that the shelves are not adjustable so while cans of soda will fit but the bottles will not unless you remove a shelf and have wasted space.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what we needed it for. Used in garage, so didn’t need water hookup or ice maker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the past two years it has functioned great. I’m not giving it 5 stars though because there are gaps in the back of the shelves that allow food to fall down below the drawer on the refrigerator side and that seems like an obvious flaw they should have rectified somehow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my side by side refrigerator. It's exactly what I was looking for. The price was good and delivery was speedy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size fridge . Very roomy. Only think is the shelving look thin that possible can be break if leave something heavy . Other than that is nice

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 5 Star product. Great design, the grey side color matched our grey counter top which was a surprise as we did not have a floor model to look at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    whirlpool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great size and very quiet. beautiful color it blends beautifully

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 3 out of 5 stars

    do its job. Yet no spring on the doors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fridge that is good for people who care less about icemaker. I wish Wirlpool add the spring to the door so they won't swing way too far. I constantly have to worry about the doors every time I open the fridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Wife...Happy Life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new refrigerator. The delivery team was professional, timely and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very spacious perfect garage fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Love it for our garage! I love the side BT side and simple clean design. It’s quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Exactly what was wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can open the door and stand there and can see all of the food. Lighting is great. Freezer is so much bigger than what I had before.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 3 out of 5 stars

    Price is good for this 25.1 Cu. Ft. refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd unit I get from Best Buy. The problem of both units are not level on the doors. But the price is good, I can live with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy total view.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator because of the interior arrangement which allows you to see most everything WITHOUT having to bend down or squat. The factory settings seem perfect as things are kept at the proper temperatures in both sides. It is certainly quieter than our old refrigerator which was only 8 months old but was nearly impossible to see the contents without constantly bending down. We are also impressed with the spacious interior of about 25 cubic feet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator and the freezer are working fine as expected. No need to do any adjustments. Take the default settings and everything is good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Alot of space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious even for the freezer side. Filled entire fridge and looks like a vending mschine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! It’s very beautiful and easy to clean. Enough storage and organization!

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    ORDERED 4 MONTHS AGO - NO LONGER WORKS!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOULD NOT RECOMMEND. We are so disappointed with this fridge. First one came destroyed. Second one was good but now it doesn’t work. Everything in the freezer is melting, everything in the fridge is spoiling. We received this mid- February 2022 & it’s only June. Called Best Buy, they told us we had to call Whirlpool. Whirlpool said they can’t come till the 23rd (we called last week). Hundreds of dollars of food down the drain. Whirlpools solution- eat all the food before it completely spoils. Ummmm impossible. I’m disgusted!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Williams, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rita

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge Simple and great refrigerator . Just the garage space we need, In just one week ,everything is fine so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great side-by-side refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious. Love the fact there's no water dispenser. Gives me more space in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Better than expected. Very spacious and keeps everything cold. I would highly recommend.

    I would recommend this to a friend