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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 783 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the 25.1 Cu. Ft. Side-by-Side Refrigerator's overall performance and capacity as positive aspects, with many finding the size suitable for their kitchens and appreciating its design. However, some customers have concerns regarding the noise level and temperature control. Additionally, a few customers have noted issues with the drawer quality, door alignment, and fingerprint resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 783 reviews
  • Rated 5 out of 5 stars

    Never ever buy a Samsung Refrigerator.-+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Replaced a poor quality Samsung French Door with an ice maker, that rusted out and leaked water. The wi98rlpool does not have an ice maker or water dispenser.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    WARNING!! DO NOT BUY THIS FRIDGE.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING! Do not buy! Just moved into a new home and thought a reliable Whirlpool fridge purchased through Best Buy would be the safest way to go - boy was I wrong. This fridge accumulates So much frost inside frozen food packages I can almost make a snow cone. The door has a tight spot that stops the door from closing. This is very annoying having to constantly check if the door is closed. Milk and dairy stored on the bottom shelf spoil after 4 to 5 days even at max cold. I called Best Buy to find they have a 15 day return policy so I highly suggest avoiding this Whirlpool fridge and definitely spending your money somewhere else.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey RippedOff, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious but leaves a lot of hand and finger prints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No ice maker feature. Yay!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy. I love it. I did not want an ice maker feature due to another purchase with the ice maker was leaking. So far, its been good for my family and I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Basic Fridge for Office

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a whole office remodel and bought 2 of these for the new kitchen space. I liked that it did not come with a water feature - those tend to break and leak overtime. So far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is good but freezer builds up ice around the door. Whirlpool replaced the door but still builds up ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never can go badd with the 2nd refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this refrigerator as a backup and it was easy to go on line to order it and it was delivered in a timely manner then even have to leave home to do this I really like LG products in the refrigerators always hold up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2nd refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the refrigerator. We wanted one without and ice cube maker in order to get the extra space. This one is perfect as a second refrigerator for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge Very Spacious

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! I prefer not having an ice maker or water filter on my fridge because those things can break and become a headache; this is the perfect side by side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandparents as a Christmas gift. They love it to this day and it has not had any issues. Only complaints were that it needs another crisper drawer, it can be purchased separately though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Hand Whirlpool Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with this purchase! Worth getting a second hand appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very roomy Whirlpool refrig

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Refrigerator. More room than we expected. Very deep inside. It is installed in our garage so we did not want the ice maker. Preferred to have more room inside and we got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Second Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and so far reliable. We needed a second refrigerator and did not need an ice maker and water dispenser. Both of which take up space. Very satisfied with unit and would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets really cold, solid and consistent. Value doesn't get much better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    missing top shelf

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried calling a number of times and keep getting passed around from one department to another. The fridge was delivered without the top shelf - all we need is that one piece and it's been very frustrating and still hasn't been resolved.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi LeaG, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Very pleased with this model . Just right for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GARAGE FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT VALUE FOR SUCH A LARGE SIDE BY SIDE IT IS BRIGHT AND HAS LOTS OF SPACE INSIDE WILL EVEN HOLD A TURKEY OR 2!!!! PERFECT FOR THE GARAGE!!!

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Freezer will not freeze!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero Stars. This unit was delivered on Nov. 5 and by the end of December we were already noticing that it was not keeping all of our food frozen. We made sure the unit had plenty of air flow, the temp setting was at its coldest and the coils were free of dust debris. Have been on hold with Whirlpool and Best Buy now for almost an hour without speaking to a human.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Eryn, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of this refrigerator was amazing. The refrigerator never touched the floor because the men carried it in. They came when they said they would be here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exellent system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, economical, appears to be reliable so far.

    I would recommend this to a friend