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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 783 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the 25.1 Cu. Ft. Side-by-Side Refrigerator's overall performance and capacity as positive aspects, with many finding the size suitable for their kitchens and appreciating its design. However, some customers have concerns regarding the noise level and temperature control. Additionally, a few customers have noted issues with the drawer quality, door alignment, and fingerprint resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 783 reviews
  • Rated 5 out of 5 stars

    Very nice love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice my old whirlpool refrigerator was manufactured in 2004 and still working i moved it to my garage and bought this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    basic and reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really liked this. one of the few you can buy with no water dispenser in the door, which i have found hard to clean and tends to malfuntion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great fits great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very easy to organize and keep clean. Fits perfectly in our small kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHIRPOOL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my refrigerator i bought, im glad i went to BestBuy and found what i was looking for. Thank you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It came damage from the warehous.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not give a review for for this item because it came from the warehouse damaged and didn't accepted.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great fridge, especially for the price. It has plenty of storage and looks very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value to a landlord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price point and perfect for a rental property with no ice maker or water dispenser

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for appliances go there for a good price now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to set up, will recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good as expected. I am not sure if it’s something wrong with installation it moves few inch forward when we try to open door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the price this refrigerator is a great value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezer/Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is not working right. Won’t freeze cold enough, have only had a month. Associate didn’t offer us a warranty, or inform us that this is not a fridge/freezer for the garage when we told him we were specifically buying for our garage.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey AshleyWaltrip, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 2 out of 5 stars

    Pretty fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge at my local best buy. Not realizing its a smooth front finnish. Description does not note that. Not kid friendly. Scratches easily. So beware of what you use to wipe it down with. Wish this was noted before purchasing.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for the review. We are sorry you are not happy with the design of your Refrigerator. We will document your concerns in the appropriate manner. WhirlpoolBrand

  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Whirlpool fridgw

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped cooling after 6 months, very little use as I bought it for my son who works most of the day

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy compressor- hear in next room!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator but way too noisy. I am exchanging it for a new one- maybe that will fix it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI Whatever1, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Not happy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, although it came damaged with a big dent in the side and front molding. Stove that was purchased was also damaged, even worse! Returing both!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, but zero shelf adjustability and the shelves do not go full depth in both the fridge section and the freezer section. It’s just like there is so much wasted space because of both of these issues. I have less space for storage, or the visibility of items because some of the fixed shelves are so close together. And the door shelves are cheaply made. Really not happy. Had a Maytag that was identical looking, inside and out, but had the shelf adjustability and the shelves were made very well and served me well for over 14 years. That’s why I went with the Whirlpool. So sorry now.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Carol, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great capacity taking less space in kitchen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was looking a lot for a fridge which will take less space in kitchen but has great capacity and features like water filtration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good refrigerator the only down fall it's the stripping on the freezer has folded over,but overall it's good an keeps the food fresh

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Whirlpool 25.1 Cu. ft side by side refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly disappointed in the stainless steel finish. I have tried cleaning and polishing with professional cleaners and the finish is still streaked and dull. Very unsightly. Also, it looks there is a shelf missing on the inside refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, WalterG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand