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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 783 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the 25.1 Cu. Ft. Side-by-Side Refrigerator's overall performance and capacity as positive aspects, with many finding the size suitable for their kitchens and appreciating its design. However, some customers have concerns regarding the noise level and temperature control. Additionally, a few customers have noted issues with the drawer quality, door alignment, and fingerprint resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 783 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed for an extra 'beer fridge' in the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The clear drawers are great and I really love the light in the freezer compartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for Basement Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the selection and features of the product. Exactly what we wanted for a basement refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good. The value is good. It enough space for. Side by side is really good choice if someone need big space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, great service from Best Buy. Will be purchasing another fridge from them soon.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Noisy, no icemaker. At least it does work. .

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Brucewayne305, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to friends and family. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge. Huge interior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside of fridge holds a ton of items. Tall items fit on door or 2 shelves in fridge, the top shelf and bottom shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Holds temperature well. Pretty quite working. Convenient space organizing inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, doeant freeze food. Can move easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more bending over to find froz foods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like not having to bend over to get food from freezer !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although it took 3mos to deliver was worth the wait. Delivery Installation guys were Top Notch...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room on shelves and door. Freezer is very spacious. Excellent lighting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have 3 different ones delivered they store and Mangers were all wonderful with helping me and fixing any issue's I had

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge!!! I love the service experience I received with installation of my fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife complained that the sound is too loud and noisy. I have to bear it because it shows it’s not returnable.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Romy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Will do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right door squeaking when opening and requires considerable pull to open. Wish there was a brake mechanism on the wheels / machine moves towards you when you open the door.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    It's for you if you can sleep in loud noise.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor build and compressor is extremely loud. My 30 year old refrigerator was not even louder like this. You will constantly hear loud Compressor noise frequently during night. Well I was in rush and this is the only one available for delivery, so no doubt it's just waste of money.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Best Buy Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whirlpool refrigerator keeps my frozen food frozen and my cold food cold. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our Garage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our garage since we don’t need a water dispenser or ice maker.

    I would recommend this to a friend