Customer Ratings & Reviews
- Model:
- WRS315SNHM
- SKU:
- 6211525
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the 25.1 Cu. Ft. Side-by-Side Refrigerator's overall performance and capacity as positive aspects, with many finding the size suitable for their kitchens and appreciating its design. However, some customers have concerns regarding the noise level and temperature control. Additionally, a few customers have noted issues with the drawer quality, door alignment, and fingerprint resistance.
This summary was generated by AI based on customer reviews.
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for storing food during the coronavirus pandemic!
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good refrigerator and easy to use I recommend it
I would recommend this to a friendGreat Product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far. Great service. Love the finishing touch.
I would recommend this to a friendI love this refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank You for everything and God Bless You for all
I would recommend this to a friendNice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge, but not much space inside. Wish i had more I had more internal space.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator does exactly what needs to do. Great purchase
I would recommend this to a friendGreat sales team. Terrible delivery service!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales team is great but delivery team sucks. Made up an excuse not to deliver my refrigerators as I waited over 2 hours for the scheduled delivery. And this is not even the first time this has happened to me from their third party delivery service. Very disappointing!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not as good as my Kenmore. shelves and bins cheaply made
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Freezer didn’t cool to freezing point
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer didn’t work properly. Exchanged it thinking it was just a bad unit. Second one had same problem, so clearly there is an issue with this unit reaching/maintaining the factory setting of 0 degrees at the mid setting. Off by over 20 degrees. Returned and got a GE that could be set for an actual temperature. I would strongly recommend not getting this whirlpool.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After in plug it in it was annoyingly loud and never shut off I look reviews on Refrigerators only whirlpool had all bad reviews all the same as I wrote! I repurchased a Samsung dual compressor for the same price very quit ! 1 hour freezes at O deg wirlpool takes 24 hour s
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .HI Movieman, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Temperature control
Don’t waste your money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 10 months old and refrigerated won’t cool. Best Buy passed us off to Whirlpool and they took over a week to schedule service call. Would not purchase again.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are very sorry for the frustration you have experienced. The companies that we schedule with are separate entities from Whirlpool that are willing to open their schedules for us to be able to schedule our customers. Unfortunately, we still have to work with their schedules and availability. We are sorry we were unable to assist further with your appointment time frame
- Cons mentioned:Temperature control
Not Cold Enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is too warm, I just got it two weeks. I tried to set the temperature to coldest, but it did not work, my food thawed! Don't waste your money!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Unhappy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Temperature control
Disgusted!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality! Doors dont match up. Freezes food on the top rack can't turn temp up it causes the milk in the door to spoil.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Chel, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Piece of shi!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer went out then the fridge!!! I bought it 4/26/20 came 5/1/20 and I still haven’t had it fixed!! Hasn’t worked in two weeks!! And still waiting the compressor went out!! How only had it for 3 months!!! Not worth it!! Whirlpool sucks!! Don’t waste your money!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi Moniqueee, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Arrived Damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived damaged on the interior. There were small cuts and holes in the lining and the brownish inside could be seen. Also there were 2 large globs of what looked and felt like lubricant on the shelves which I had to wipe away. On the bottom shelf in the back there was a lot of dust and debris which I had to vacuum. Delivery persons contacted their boss and showed him pictures and he said the refrigerator needed to be taken away due to safety reasons. Also, did not appear very stable.
No, I would not recommend this to a friend- Cons mentioned:Temperature control
Refrigerator problems
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator side is already out not keep the food cold.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Honest. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Your basic refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its exactly what I was looking for to replace the one in my garage, but the shelving system is not good. Minimal adjusting and the shelves themselves are thin glass that bow with minimal items on. I have the feeling that I’m loading a glass curio cabinet.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Bruce, we value your time and would like to look into the concerns with your appliance. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your appliance to get started.
- Cons mentioned:Noise level
Very noisy refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No doubt it is a very good refrigerator, but too much noise, it’s feel like running a get engine and always loud noise in our kitchen. You can hear loud noise in the night. Will be returning soon.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Roger, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
I GOT A LEMON
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I had to have a technician come to my home to fix this refrigerator that never worked properly. I just learned that I need the computerized "brain" to make it work! I cannot recommend this product at all.!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey JUNK, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Cons mentioned:Door alignment
Doors not on corretly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doors on the refrigerator is off line not closing properly. Not installed correctly
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Beck, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A