Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$1,479.99

Customer reviews

Rating 4.2 out of 5 stars with 786 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers recognize the 25.1 Cu. Ft. Side-by-Side Refrigerator for its overall performance and generous capacity, with some appreciating its size and design. However, some customers have concerns regarding the noise level and temperature control. Others mention issues with drawer quality, door alignment, and fingerprint resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 786 reviews
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Garbage Product, Garbage Support

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 9 months. Then stopped cooling. Technician came and reset the computer. It worked again for a few weeks, then stopped cooling again. Service Technician said there is a known issue with this model. He ordered a replacement part. Six weeks later he showed up with a USED replacement part that Whirlpool had sent to his service company. The part was reboxed, dirty and smelled burnt. The Technician didn't even bother installing it because in his professional opinion that part was broken. So after three different service calls I'm still without a working refrigerator, even though it's still under warranty as of this writing. Just say "no" to Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, EricS. It's hard for us to hear that you had a negative
      experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very nice, basic side by side refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, its basic; but spacious inside.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Great Refrigerator.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, Whirlpool is spacious, with plenty of room for storing food. Compressor might be a little loud when cooling. But nothing out of the normal. Will definitely recommend the Whirlpool fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    NA

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, perfect and has a lot of room. The staffs are friendly too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Bought as a second fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great second fridge, high capacity. Delivery team was great Lot's of space if you buy an extra shelf (as a replacement part from whirlpool) capacity is even better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Solid basic refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of bells and whistles on this unit, but that's not what we were looking for. It does the job we need (as a secondary, garage refrigerator). However, the wheels need to be chocked, given that the unit will roll forward when you open the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samuel

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Reliable brand. I strongly recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old frig quit working all at once. Was able to get new one in 3 days! It’s working great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does the job!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic fridge. No frills by does the job! Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent, inexpensive secondary fridge

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a secondary refrigerator without ice maker and plenty of storage. This fits the bill very well. It's quiet and has lots of available room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Meets our needs perfectly. Best Buy crew did a great job taking old out and starting the new one. 30 minutes and food was back in frig

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good fridge, good price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge have a very nice size, no water or ice maker in the frezer taking room for food, good quality and good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a fridge. What else can I say.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the whirlpool fridge. Just wish shelves were closer to back of fridge so items wouldn't fall behind the shelving. Wouldn't recommend because of that. It's the little things that are kinda annoying.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    BIG AND BRIGHT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSIDE IS ROOMY AND BRIGHT. I JUST DON'T LIKE THE NOISE IT MAKES WHEN IT RUNS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Door handles

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! The only complaint is that when I assembled the refrigerator together - the handle were my only issue. The screws were not cooperating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is very spacious. It also has wheels at the bottom so it's easy to move around (if you need to).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, lots of room. Love it and would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new refrigerator Lots of space. Easy to clean

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    happy so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy so far. It is a bit noisy. Love that there is not ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great bang for your buck!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has been great. It looks awesome and it works great. It’s a good old fashioned fridge. No frills ,no tablet, just keeps your food cold and from spoiling.

    I would recommend this to a friend