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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 73 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 73 reviews
  • Cons mentioned:
    Cosmetic damage

    Rated 4 out of 5 stars

    Nice fridge but not quiet....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator for the money. Came was a small dimple on the front left door. Hard to see in the photo but very noticeable in person. Gave it only 4 stars as I've had it a little over a month and is getting louder while running and makes a rattles when it stops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool black stainless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this exact refrigerator at my last home and loved it so much that i wanted to get another for my new home. I especially love the streamline modern look of the front. It's very sheek. It's the perfect size and also love the black stainless color! I love the french door refrig on top with the ice and freezer on the bottom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is a perfect size! I love how much added room there is without the ice option in the door. Freezer came with a highlighter yellow stain that can not be cleaned off. Still going back and forth trying to get that fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device and reasonable price, quick delivery and perfect installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator and it hasso much more spce i can use!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some slight damage on the freezer part of the refrigerator. I tried calling to report it but i didnt get anywhere.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Sleek design
    Cons mentioned:
    Uneven doors, Water dispenser issue

    Rated 4 out of 5 stars

    Good Refrigerator at a Competitive Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality refrigerator at a competitive cost. It looks sleek, clean and modern. If there are any drawbacks, it would be that the internal water dispenser drips a bit when letting go of the button, and the doors aren’t perfectly flush with one another. However, the pros of the fridge outweigh those minor drawbacks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this for our basement refrigerator. We struggled to find a refrigerator that was the same width as our former refrigerator. We found that most refrigerators in the 36" width category measure 35 7/8". However, due to the space (with consideration for our baseboards and opening), we needed a refrigerator to be the same measurement as our last: 35 5/8 or smaller. In our price point, this was the only refrigerator we could find that was 35 5/8. All the other refrigerators were slightly too large or were too small and would leave at least a several-inch gap. The concerns we have about the refrigerator are that water from the water dispenser leaks and doesn't have a turn-off option. We are considering turning off the water option, which would in turn not allow us to use the ice marker. The freezer is also on the smaller side.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Cooling speed, Spaciousness

    Rated 5 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. Works well. Spacious. Cooled down fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge with Great Capacity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s got enough space for juice milk condiments on the doors. The water is cold but I just have a preference for different water. However the rest of the household enjoy the easy and cold. The fruit and veggie compartments have enough space. The top shelf is a bit off a reach but is still useable. The freezer has a lot of space. I just wish I could adjust the shelves. However the top shelf on the freezer is nice. I didn’t think the large snack compartment would be anything much but IT IS. It just helps declutter the rest of the fridge. You do have to open both doors to access it but kids can grab a snack easily. You can use it for anything really. This is a fridge for a family that wants space, ease of use, dependable, nice looking fridge for what a fridge is. If you want technology and access to seeing inside your fridge when you are at work then this is not for you. But if you want a well priced, large enough fridge for your family then don’t hesitate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Refrigerator with Smart Features and Thoughtful Design I’ve had the Whirlpool 25.2 cu. ft. French Door Smart Refrigerator for a few weeks now, and I couldn’t be happier with my purchase. The first thing I noticed was the sleek, fingerprint-resistant stainless steel finish—it looks great in my kitchen and stays looking clean with minimal wiping. The layout inside is incredibly well thought out. The elevated deli drawer is a game-changer for organizing meats and cheeses, and the adjustable shelves make it easy to store larger items like party trays and gallon jugs. I also appreciate the internal water dispenser—it keeps the front of the fridge looking clean and modern without sacrificing convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 25.2 Cu Ft Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator for my sister's home. The installers had to take off two door facings in order to get it into her kitchen, They also had to take of all three doors. It was a tight fit, but they got it done. They did not even complain. The refrigerator is working out very well for her. Adam, one of the installers, had pointed out that we needed to replace the connection. We have an electrician coming to take care of that. All in all--good job, guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I have no complaints. This refrigerator is definitely an upgrade in space, lighting, and the convenience of having the bins labeled. I also really like the fact that the refrigerator has a water output on the inside, ( reminds me of a water fountain). This has been a blessing. I no longer have to maneuver items around like putting puzzle pieces together, everything fits! It also seems to keep things colder than my last whirlpool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I ordered was defective I called because it had only been a week! Best Buy was quick in getting me a new one with no issues. I wasnt happy that I received a defective product at the beginning which is why im giving it a 4 star review.

    I would recommend this to a friend
  • Pros mentioned:
    Sleek design

    Rated 5 out of 5 stars

    Love my new refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first stainless steel appliance, and I love the shiny surface. The lighting inside is better than my old Whirpool, and the adjustable shelving is so easy to change if the need be for taller items. The freezer drawer slides out easily and the improved icemaker is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The water dispenser and temp controls are on the inside, which is fantastic when you have a curious toddler running around. Outside of that, it's a fridge with a chest freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator has been a great addition.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been a great addition to our home. My grandkids can help themselves easier since that can access everything in the fridge without our help. We put it in the garage with all there favorite drinks and ice cream treats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and just as your advertisement states "Fingerprint Resistance Stainless Steel" Water spout at perfect level. I am very please with my purchase. The freezer is very spacious.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LOUD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start with the good: I like the way it looks and it is very spacious. Having said that, it is loud and has gotten louder the longer I’ve had it. It sounds like something is grinding and having a hard time doing so. Also! There is always condensation at the top of the freezer when i open the drawer and I’m constantly having to wipe the water away. Maybe I just got a bunk fridge. Would I buy this knowing what I know now? No.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpoool Eye Candy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my new whirlpool refrigerator it has so much space and i love all its features and most of all its beauty is everything so glad to have her Best Buy is the only place i purchse electronics and appliances i love best buy they are awesome

    I would recommend this to a friend
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