Customer Ratings & Reviews

The very definition of going above and beyond for customer service. Thinking and operating outside of the box to overcome challenges associated with this delivery was unmatched. Great guys and professionals. Much appreciate their effort! John

Pretty good. Ice and water could be better. But overall happy with this fridge

It has plenty off space in it, fits great in the space we have for it ,and it was a great price we are very happy with it

Our refrigerator died so we bought this one Labor Day week because it was on sale. Everything was fine until second week the refrigerator door makes a VERY loud noise EVERY time you open it. Geek squad came out twice did his best to try to fix it but couldn’t. He left me his cell number to txt or call him to fix it again. When I called he said he didn’t know how to fix it and that he can’t repair it. He said he was going to find out. Well I’ve txted him twice and no response. No one knows how to fix this bizarre noise !!! It’s really a good refrigerator except my bad luck with a bizarre refrigerator noise. IF ANYONE KNOWS HOW TO FIX THIS PLEASE HELP! Extremely upset!!!

I really like the size of this fridge. The shelves are good. Although they aren’t necessarily movable which makes it difficult to customize the space between shelves. The freezer is good. I came from the drawer type freezer space which felt like I was digging into a deep freezer to search for items I love the shelves makes it easier to view and store freezer items.

The 1st fridge had to be returned. Bad freezer side w/ice maker, water dispenser and overall malfunction. 2nd one seems to be fine. Ice dispenser a little slow to build up if you use a lot of ice. Overall, it's a good fridge.

We recently purchased our new Whirlpool refrigerator, and so far, it’s been an excellent addition to our kitchen. The design is sleek and modern, with plenty of space inside to organize everything from large family meals to snacks for quick grabs. The shelves and drawers are adjustable, which makes it easy to customize the layout for our needs.

My refrigerator gave out during the pandemic. I had to find something fast and didn't have many choices with the side by side option. That being said, this one works great to get the job done. It would not have been my first choice, but it is what it is. What I found after using it...1) the drawers for produce & cheese, etc. are horrible! They do not open/close very easily. It is cheap plastic with the worst sliding mechanism possible. 2) The water/ice dispenser is totally different than we are used to. The ice dispenser works great and is lit when in operation. The water dispenser is in front of the ice dispenser and does not light up when in operation. Therefore, I cannot just walk in the kitchen & refill my glass without having to turn on my overhead lights or I cannot see when the glass is full. Not a major problem, but just an inconvenience. Why would they make it without a light feature when the light is already there for the ice portion? Also, with the water dispenser being in front of the ice dispenser, I have to hold my glass there a few seconds after filling or the final drips after releasing the fill bar will drip down the door to the floor. It is not positioned to catch any drips in the tray. 3) The ice maker has a hard time keeping up with my family's use of ice. It is summer and we are using more than other months, but I've never had an issue with other ice makers. 4) space...it is 24.6 cu ft, which is only 1 cu ft smaller than my previous refrigerator, but the layout is horrible as far as space. The drawers are about 2/3 the size of my previous refrigerator and the ice maker & dispenser takes up so much space in the freezer that it doesn't leave much room for food. I'm now having to make more frequent trips to the store because there isn't enough space. When this pandemic shortage is all over, the refrigerator will either find its way to a new owner or to my garage as a secondary refrigerator for my family. I am grateful that I was able to receive it within a week after my other one broke and like I said, it does work properly and no mechanical issues thus far.

I haven’t had any issues with this refrigerator, except for the ice maker. All plastic parts and the technician who replaced under warranty, which I highly recommend having, said that most, if not all new refrigerator ice makers break every year or so.

Have only had this for a couple of weeks, but so far so good. It makes a decent amount of ice and is pretty quiet. I like the can holder in the door and it is roomy inside. I do wish the fruit and veggie drawers were a bit less shallow.

I have had this refrigerator over a month now no complaints water and ice work fine it is quiet a lot of shelves in the door plenty of space inside I recommend this appliance

Bought this refrigerator to replace an LG fridge that died as soon as its warranty expired. Asked the repairman who came to take a look at it which units he never serviced, and he recommended to get a Whirlpool. So far we are very pleased. Its layout is more convenient, and things are easier to find. The water/ice dispenser make less of a mess, and when a mess does happen, its very easy to clean — unlike its predecessor.

I would purchase this whirlpool because of the size and quality.

Was expecting a lot more space but it’s a pretty good fridge very cold and water taste great like brita

This unit is sleek, efficient and very practical. The ice machine gave 2 options for ice-vwey convenient. Also freezer works excellent. We also enjoy the moving top shelf.

Great item at a great price, very quiet and energy efficient compared to the one I had.

We love our refrigerator. We love the water and ice dispenser. The Side by Side allows for more room on both sides. I'll be recommending this product to families and friends.

I purchased this fridge nearly 3 years ago and I am sadly disappointed. I purchase a Kenmore grom Sears in 2006 and never had a problem with water dispenser or ice maker with regular filter changing. I sold my home and included it with the sale. I purchased a whirlpool because it is suppose to be by same manufacturer as Kenmore. I find that hard to believe compared to the inconsistant working operation of ice maker and water dispenser. I called for service only to learn that you have to pay $150 for him to walk in your house & any services & parts are extra. You could end of paying half the amount of a new fridge. What a rip off. I had an issue in Sept 2023 and its only Dec 2023 and its happening again.

It is well lit and bright inside. It has easy to remove and replaceable shelves. The door bins are large and roomy.

This is a no frills fridge with everything you need Makes whole and crushed ice, filtered water. Shelves are not adjustable but can be removed to clean. For the price you would be hard pressed to find a better value.