Customer Ratings & Reviews

We love the unit, but after 3 weeks we opened the freezer and found one huge block of ice in the ice tray and icycles down the sides...took us 2 hours and a hair dryer to get the tray out. We called Whirlpool and they sent a guy out who determined it was a bad water valve (on a brand new refrigerator/freezer). We are currently waiting for the part and replacement, all covered under warranty. As long as they follow through on repairs, we are happy with the product.

i love it but there is not a lot of freezer room and if you have little kids be careful because the temp to the refrigerator is on the water pad also it does not produce a lot of ice we run out a lot ..sad thing is we are not even big water/ice users

After a friend had to replace a 3 yr old Samsung refrigerator because it needed a very simple repair, but the parts weren't available anymore, I did my research. I found out that this is a very common scenario today with many brands. I discovered that Whirlpool is one of the best companies for parts availability years later. There are others, but I didn't have $5000-$7000 to spend on a fridge. Whirlpool was the most affordable line with a good reputation for parts. The model below this one with no icemaker or drinks dispenser had a fake stainless steel front that people complained was terrible (shows every fingerprint, can't be cleaned and in some cases rusted). That one wasn't for me, but this model had great reviews from owners so I gave it a try. It has turned out to be a great refrigerator. The REAL stainless steel front is fantastic--it barely ever shows fingerprints, is a snap to clean when it does (just run a damp towel over it and it looks like new) and holds more inside than I ever expected. I love everything about it except that the shelves are not adjustable. That is the ONLY room for improvement (and the ONLY reason I gave it 4 stars instead of 5), everything else exceeded my expectations. I would recommend this refrigerator to anybody looking for a great product in this price range.

I love my new refrigerator. It's the absolutely correct size and my salesperson, Joanne R. was awesome. She asked all the right questions and made me really think before deciding this was the correct one to buy. She was courteous, kind and always had a smile on her face. Loved the experience.

This refrigerator works well, but unfortunately it does not have the same storage space of the previous model that I owned. The cubic space is the same, but the setup of storage in the unit is not as effectively used. Space in the freezer side is limited in contrast to the previous model (side compartments), access to get ice from the ice maker is more difficult, the ice cubes have been changed so they are now larger (which I do not care for) and one of the storage bins in the refrigerator size is smaller. The water dispenser also does not reflect the ounces disbursed like the previous model. As a whole the refrigerator works well. I just prefer the previous model as I feel it was a bit more user friendly

Works great, exactly what we needed, beautiful styling, and very functional.

Based on price for the size and features, this is 5 stars. Excellent value, but I subtracted a star because of several minor annoyances. 1) The unit is noisy when it runs, at least compared to our last two units. Also, when the ice dispenser is filling a cup or when the unit reloads water, it can be obnoxiously loud. Not a show-stopper, but surprised us at the volume from a newer model. 2) The water dispenser does not provide cooled water. This might not seem like a big deal, but when your family is expecting cooled water, it can be a consistent minor annoyance. I have never seen a modern refrigerator not deliver cooled water. We're in Texas and it's July, so your needs may be different. 3) As others said, the sides are not stainless, but rather a closely matching gray color. Not a big deal for us. 4) The unit does pick up fingerprints pretty easily. Just be aware... MDTX

Satisfied customer! The ease of ordering online all the way through home delivery.

I like the amount of storage this fridge offers, the side by side freezer beats the lower freezer completely. This fridge was affordable great value.

Overall I have to give this refrigerator 5 stars for its space, function, features, and value! However I am no longer a fan of the French door style. With a large family we have to rotate items often to find things. But the ice and water dispenser features are great!

I've had this for a couple of months now and for the most part I'm pleased. The ice dispenser is a little weird and doesn't work well with taller water bottles but that's a minor complaint. I like the shape of the ice cubes. It's roomy enough and I like the 3 drawers on the refridgerator side. Overall pleased with the purchase so far.

So far this is a solid replacement for our previous Whirlpool. It's very bright, easy to find things on the shelves and in the bins. Cooled down much faster than expected. If I were to make any suggestions, here are the only things I would improve on: (a) more flexibility in moving the shelves - with all the shelves in place there is only one tall enough to hold tall items. This might be fine for most people, but we will often put a case of bottled water on a shelf, which won't fit most of the shelves. (b) The icemaker is a little loud - can't use it at night without waking people up. Otherwise, this is a good solid refrigerator.

I replaced the same model of fridge and I do love this one, there is plenty of room and it cools well.

Nice, spacious and efficient cover all our necessities, keeping the food in good shape and make the enough quantity of ice for our day by day

researched refrigerators thru grok ai app and the one we picked out was rated excellent. it just so happened to be right there on the showroom floor. We were so happy to find it! awesome day!

We've had this refrigerator 2 months to this day, Oct 14. I do not know if you call it the compressor or motor but this refrigerator gets really loud for a minute or so on a regular basis. We have the refrigerator compartment set at the coldest temperature yet the thermometer we have inside often points close to the spoilage zone and today I noted that it is at the spoilage zone (see attachment) which prompted this review. I do not know how often this has happened in the last two months. Thankfully, the only items I have found spoiled way before their expiration date are Havarti cheese and celery sticks. The temperature from the water dispenser has never gotten cold . It's the same temperature as the water from the kitchen faucet. It maybe time to call the geek squad in.

I love the new refrigerator, it was a good price and it works very well.

Love this fridge. Fits beautifully with my decor. Keeps everything nice and cold. So far so good, I would definitely recommend this refrigerator.

I like the refrigerator a lot and it was a great price. The things I didn't like are, the shelves in the refrigerator side are not adjustable, there is only one light on the top of the freezer side, and the water dispenser is so close to the ice dispenser you easily hit it trying to get ice which spills water down the whole door into the floor.

The first whirpool refrigerator we w received, the ice maker did not work and the doors dis not align. IT seemed to run constantly. The second one seems to be ok so far.