Customer Ratings & Reviews

Excellent purchase! Very pleased! Delivery was on time and this refrigerator fit perfectly!

We viewed this model at our local best but and I was really against it because the sales floor model had completely uneven handles. The salesperson assured us that this was a wonderful selection band had just been put together incorrectly on the sales floor. My husband wanted matching whirlpool so we moved forward with our purchase. When it was delivered and set up it had again uneven door handles which when open the door slings and rocks the entire refrigerator. We have called and gotten ping ponged around from who has the authority to fix this. Still no word on what they will do. It's a defective product. I should have went with my instinct and not purchased this. The picture I am adding is the sales floor

Great product this is my 2nd one in 5 years. This model is newer. I purchased the other one during Covid.

This refrigerator is fantastic. My wife and I are very pleased; it's big enough for both of us. The vertical freezer is great and very spacious. If you're looking for a brand with a long lifespan, you've found it.

I decided to go for this fridge after taking a look on few other brands. I found that it is very close to my old fridge and the storage space is almost the same size. It looks good and I hope that it lasts longer then the older one.

I would rate it very good. I ordered it, and it came in on time. Delivery was great. As indicated in other reviews, the ice maker is loud. It actually scared my pets at first. I had difficulty getting used to the water dispenser, as it pours onto the floor if you’re not careful. Other than that, I love the way it looks and fits in my kitchen, and the price was reasonable.

Very good and reliable brand and it the best feidge i was looking for. Bestbuy customer service is also exceptional. Thanks

Fridge is great. Ice maker now keeping up with just 2 people in the house. Little disappointed with that.

This fridge has performed fine for us in the month we've owned it thus far. We recently moved on from a GE French Door fridge that developed problems with the ice maker, freezer seal, closing flap, drawers cracking, and leaking on the floor. So, ANYTHING would have been an upgrade. PROS: It keeps things cold. It dispenses ice and water properly. CONS: The ice maker took awhile to start producing ice at a solid rate. The compressor is typically noticeable and occasionally VERY loud, our previous fridge (though it had other faults) was whisper quiet. There is no thermometer to see what the temp is inside the fridge or freezer, or what the temp is set at. There is just a "cold" to "coldest" 4-bar meter. I feel like the technology was a bit better on my previous machine. But hey, it seems to work well so far. I'm hoping with less bells and whistles, there will be minimal maintenance and long-lasting product.

Ice machine did not work right away had to call manufacturer and they sent person to help now that is ok but now handle on the refrigerator is loose and they sent instructions for us to fix

Good choice!!! Good price fit perfectly at my kitchen

This Whirlpool side-by-side refrigerator is a nice size. Stainless Steel was not my first choice, really wanted Black Stainless, but the $600 price difference made me rethink my choice and I went with the cheaper choice. The ice cubes are actually cubes. Water and ice are different levers so must be aware when using them. The refrigerator meat drawer, two fruit/veg drawers and shelves are wonderful. Freezer is typical for side-by-side. Not huge but fine.

Solid without a lot of bells and whistles. The ice maker is awesome and beats Samsung any day. Never buy a Samsung, you will regret it. I had 4 ice makers replaced in one year, finally gave up and could not get Samsung to warranty it any longer. This refrigerator is solid as a rock, definitely a good buy at half the cost.

I really like it! The fridge was delivered on 1/19/23. A lot of reviews I read said that after getting a cup of water, the dispenser dripped and water ran down the front of the fridge. Ours only did this twice and then stopped. Others complained that the fridge is noisy. Not true. Initially while it’s making ice, you hear the cubes dropping in the tray. Once the tray is full, you don’t hear ice cubes dropping. The factory settings for the fridge and freezer are perfect. The fridge holds steady at 36.5 to 37 degrees. The freezer holds steady at zero. I bought 2 thermometers to monitor the temps. I did bump em a notch and the fridge was 33 degrees and the freezer was minus 10. While we LOVED the milk being ice cold, I thought that was too cold for fruits and veggies. This is my first side by side. At first I didn’t keep the milk in the door. I do now and it’s just as cold as being on the top shelf. The geek squad was amazing with setting the fridge up and taking our old one away! I would definitely recommend this fridge!

The refrigator is good, however, the installation and carry away service was awful. They never installed the new water unit and did not carry away the old refrigerator, which was in the contract and paid for.

Refrigerator performs well but the overall design could be better. Ice and water dispenser takes up too much room in the freezer section. This makes the freezer a little cramped. Water dispenser is good and all but it is easy to spill water on the floor if you (kids especially) are not careful. Not really a fan of the refrigerator door hinge. It allows the door to freely swing open almost all the way, >160 degrees. You have to use one hand to hold the door open while you take stuff out of the fridge else it goes flying towards the cabinet/wall. It doesn't stay still in one spot while it is open. Freezer door doesn't do this btw. Not sure why they can't make both doors to function the same way??

This is my 3rd whirlpool side by side refrigerator. The first 2 were great lasting 10 to 12 years each and I am sure the 3rd one will be just as reliable

This is an overall good refrigerator for the cost.

This refrigerator is so roomy. Old one had 2 drawers, this one has 3 drawers. Plenty of room on the shelves. Love the ice maker, ours was broken, so this one was great..

The streamlined stainless steel exterior creates an attractive refrigerator in my kitchen. The finish resists fingerprints so it always looks new. The interior is brightened up by the LED lights both in the freezer and refrigerator sections. The water dispenser works well and stops quickly when glass is removed so water does not stream down the door. Plenty of adjustable shelves to work with. Icemaker works well. Once in a while, you can hear the ice cubes drop into the container but otherwise it is quiet.