Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,199.12
Save $420.87
Comp. Value: $1,619.99

Customer reviews

Rating 4.3 out of 5 stars with 2748 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,748 of 2,748 reviews
  • Rated 2 out of 5 stars

    Cheaply made with thin glass shelves

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors had caulking around the seal on the metal doors. Thin glass shelves that fogged up when the door was open. The frig rolls when you open the doors because it is so light.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is poor. The shelves are fixed with no ability to change the spacing without completely removing a shelf. There is only one small shelf that is high enough to store milk jugs or typical liter-sized soda bottles.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never cooled right from the start. Took Whirlpool 3 months to send the parts and have them installed to fix the freezer. When technician came to install he said the unit was defective and not fixable. Water dispenser would drip after dispensing which left a water stain down the front of the freezer door. Ice would also get trapped in the dispenser and then melt and leak out. Terrible design and worse service. It does look nice though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the expense. Food in the refrigerator constantly freezes and ice maker has broken into pieces 4 times now. Been utterly unusable since it was purchased. Customer service, though competant and friendly, completely unable or unwilling to fix the problems. Overly disappointed with this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is so loud it’s rediculous! It constantly has something going on to continue to sound like an MRI machine. I only replaced my appliances to update the look, however my white refrigerator of 15 years never made a peep! Worst purchase ever! Oh and by the way the appliances came with roaches in the boxes and the delivery and install was a nightmare!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, model/serial number, date of purchase on the appliance, and a brief description of what you are experiencing with your appliance.

      We look forward to your reply! WhirlpoolBrand

  • Rated 1 out of 5 stars

    Stay away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water isn't cold. Ice cubes fall on the floor throughout the day. If there's water in the drip tray, it ends up on the floor when you open the door.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Normalguy1234! We are terribly sorry to hear of your concern and thank you for your review. The water in the Refrigerator will be chilled but not cold. It will be the temperature of the water line. We would recommend making sure the ice is not getting stuck in the ice chute. If you are experiencing water dripping from the dispenser please make sure you have cleared any air from the water line by purging the water line, after the water filter is replaced. Or once installed in the home to dispense 3/4 gallons of water from the water line. Thank you, Whirlpool® Social Care WhirlpoolBrand

  • Rated 1 out of 5 stars

    Super slow water and ice re fill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small space in the freezer for meats . It came with the house at fill price and its grabage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a decent fridge because the ice maker stopped working. Had this a month , ice maker stopped working! Tried all the trouble shooting. Even if they offer to fix it , no way ! Huge red flag .

    No, I would not recommend this to a friend