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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2724 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,724 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product and great for a big family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    before I buy something, I read the long-term use product first, especially for someone like me who can't afford expensive things for the kitchen. I love to cook and am always in the kitchen so I chose this frig because I have heard a lot nice thing about it. I bought this for my brother and I picked the same brand and model of what I had right now. I love this product because of the durability and long term use and read good reviews. Nice in the eyes of all who see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the frig. Good storage. Can see everything that is in there easier than with my Samsung the ice maker only worked for six months and cost twice as much as this frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a refrigerator of this type for some time, but they usually cost between $1200 and $1700, and in some cases even over $2000. I was comparing prices at several places until I found this specific refrigerator at Best Buy. It's a good brand, had a great discount, and was the type and model we wanted. The delivery was professional; they did it quickly, efficiently, and with great care to avoid damaging or scratching the refrigerator or anything else in the apartment. The brand is highly recommended, and the delivery service is also highly recommended. Best Buy provides excellent service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid, Reliable Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid refrigerator overall. It looks great and the fingerprint-resistant finish actually works. Cooling has been consistent and it’s generally quiet. The side-by-side layout does limit some storage space, but it’s functional and well organized. Not perfect, but a good, reliable fridge that does what it’s supposed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Side-by-Side

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very nice side-by-side. After a couple of weeks of using it, there are a couple of drawbacks. The space capacity in the freezer is less than previous side-by-side (also a Whirlpool) that it is replacing, although the dimensions of the entire unit are virtually the same. Cooling motor is noisier than the previous one, and getting the ice maker to discharge ice through the door can be a bit tricky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by Side over bottom draw!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our GE fridge compressor crapped out after 3 years, decided to go with a different brand and came across Whirlpool. Along with a few recommendations from friends, this ended up being the winner. Plus factor, it was also on sale. The only downfall, which i did find was reported the same as well by others, was the drip that comes from after using the ice machine. some does land in the tray, other times it does leak off onto the floor. previously used to have a side by side, then went to bottom freezer. went right back to side by side. the space in the bottom freezer is nothing compared to a stand up version freezer. hope this one last longer than the last. did take out the extended warranty with geek squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not liking the appearance of the feet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in the final set up where the feet of this fridge show wires and plates......very unsightly. The feet should have a cover to not let these display. Am I missing parts?? Have had this two weeks and the fridge itself is big and roomy and happy to have gone back to side-by-side. French door is not for me with bottom freezer where you can't see anything as all are piled up. Whirlpool needs to improve final look of this refrigerator!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product from Best Buy recently, and it has performed exactly as advertised so far. The setup was straightforward, and the overall build quality feels solid and reliable. In daily use, the performance has been consistent, with no glitches or slowdowns, and the features match what was described online and in-store. For the price, the value is very strong compared to similar options. ​

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    "Door A Jar"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Item is Average ads its doors were not able to align symmetrically. Functionally fine aesthetically lacking... You get what you pay for. Unit 3.5 stars. 5 stars for my sales & Install team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Brand ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is a great deal and it what I needed. I had my old whirlpool for over 10 years and had to replace it and got another one. Just have one thing on the door if you add to much weight it kind opens fast and don't like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing LG with Whirlpool through Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an old LG fridge that died just after going out of warranty due to a compressor failure. This new Whirlpool was available at a fantastic price, fit even better than our old fridge and has worked like a charm. The reviews for Whirlpool put it as one of the most reliable fridge brands in the market and Best Buy's deliver and haul away service was fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge. Don't buy the others, they're junk.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung was dying and we need a replacement fast. This one had everything we need. It chills and freezes nicely. Quiet operation. The ice maker works well, the dispensed water could be a tad bit cooler. The glass shelves can not be raised and lowered but the good use of space makes up for that. We wish the freezer had 2 pull out drawers. Small things but we were limited due to space so this one was the best solution and we really like it. Best buy got it to us fast and the guys did a great job getting up to the 2nd story main floor. We looked at the others and didn't find what we wanted and we decided after bad expreiences with LG and Samsung they were out of the running. Whirlpool may be the last decent manufacturer of good quality fridges anymore. Glad we have it and are pleased with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was very cooperative and helpful, the schedule was set very clearly. The delivery was set right and the crew were very professional and respectful. Thanks everyone for your help and support. The product is very good quality and well organized to to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched Back to Side by Side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new fridge! We switched to a side by side after having a bottom drawer freezer. Much better! If you have a larger family you may need a bigger fridge, but this one is perfect for a small family. However, it did great with extra food during the holidays.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing part

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is supposed to come with a can caddy, I have searched all places it should be according to the internet and have not been successful in my search for the wire rack. The delivery guys must have removed the refrigerator from the box inside the truck because I saw them put it on the liftgate unboxed, that is the only place I could not check for the part.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years ago I went to the new freezer on the bottom style, and hated it! Always had to dig for things in the freezer! I’m loving my new side by side! It has a great sleek look, and the inside of both the fridge and the freezer are laid out very well making it easy to store and retrieve items in both the fridge and the freezer! Loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review: side by side

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool Side-by-Side Refrigerator I recently purchased the Whirlpool side-by-side refrigerator, and I couldn’t be happier with my decision! This fridge is a perfect combination of style, functionality, and efficiency. Design & Capacity The sleek exterior and contemporary design fit seamlessly into my kitchen. The side-by-side layout offers ample storage for both the refrigerator and freezer compartments, making it easy to organize groceries. The adjustable shelves and door bins allow me to customize the space according to my needs, whether it’s for tall bottles or bulky leftovers. Performance The refrigerator cools evenly and keeps food fresh for days. The freezer maintains an ideal temperature, and I love how it comes with ample space for frozen foods. The ice and water dispenser is a huge plus, delivering perfectly chilled water and ice cubes without hassle. Energy Efficiency Another great feature is its energy efficiency. My utility bills haven’t spiked since adding this fridge, which is always a relief. Extras The LED lighting is bright and energy-efficient, making it easy to locate items, even in the back. The overall build feels sturdy, and the operation is incredibly quiet—barely noticeable during the day or night. Final Thoughts Overall, the Whirlpool side-by-side refrigerator has exceeded my expectations. It’s stylish, efficient, and very functional. I highly recommend it to anyone looking for a high-quality appliance that checks all the boxes. 5/5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FRIDGE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second fridge (WHIRLPOOL) I've purchased for two different homes. I love my fridge. I don't have to purchase water from the store or Ice in the summer during the hot days. Make sure you change the filter every six-months. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need and affordable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is a great size and very minimalistic! We like the space in both the freezer and fridge divisions! There are plenty of shelves and cabinets in both and allows for easy organization! It is easy and straightforward to change settings of the fridge and is very functional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this fridge in our kitchen for a few months now and it has been absolutely fantastic. My only gripe is that sometimes the ice gets stuck in the shoot and then leaves a puddle after melting, though that definitely could just be user error.

    I would recommend this to a friend
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