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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2229 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the spaciousness of the refrigerator, with many mentioning the ample storage space and convenient middle drawer. They appreciate the design, describing it as sleek and modern. However, some customers have concerns about the ice maker, reporting issues such as malfunctioning and insufficient ice production. Additionally, a few customers have mentioned noise and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,229 reviews
  • Pros mentioned:
    Middle drawer

    Rated 4 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as stated. I wish the produce bins were deeper, as a head of lettuce doesn't fit. I love the drawer that is across the middle. I store cheeses and beverages there. It is nice that the whole refrigerator doesn't need to be opened for quick snacks.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Super frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome refrigerator. It's a very good value. The only drawback for me is that the ice maker takes up a good bit of room.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Overall a good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this Whirlpool refrigerator is very good. It has good storage space and the extra drawer is great. The only issue is with how the ice dispenses. It can be hard to control and some crushed ice comes out with the cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Best fridge at an amazing price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look and feel of this fridge is quality! Fit perfect in hour home and the middle drawer is a game changer! Love the black stainless steel!

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Happy Whirlpool Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing. Lots of room and the very handy drawer above the freezer is a great addition. Everything works as it should and I have no complaints. In addition, the Best Buy installers were extremely professional and careful. I will shop Best Buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the 4 door design, especially the cold keeper drawer above the freezer. Unit is even more energy efficient with this feature. We put items in that we would use more often. Fridge runs quiet, no problems noticed. We really are pleased with it so far

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage, love the drawer for soft drinks, butter and snacks. The adjustable shelving are great too. One negative- Ice maker doesn’t make enough ice :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 19 year old fridge died and I was trying to find someone to deliver a new one as fast as possible. I tried 3 different places not thinking that Best Buy sold appliances. They were great. I was able to get a fantastic refrigerator for a very reasonable price! They delivered it in 2 days and it’s the best thing ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Love the fridge..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy.. I was uncertain of the middle drawer but glad we got it, super useful. Also like that you can lock the outside water button.. kids love to play with that. Also, the you can see the ounces you pour out of filter water. Two thumbs up for that!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as advertised to the property. Transporting service people came on time. Easy haul away service of the old fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Moscow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great. Ice maker, not so good. Hard to opne and runs out of ice to fast.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. The double drawers make it quick and easy for our kids to access snacks and other things and the water dispenser showing the ounces is awesome. Our kids are drinking more water with that thing! Very spacious and open and we can now see everything in our fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large appliance delivery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially purchased a refrigerator from Lowe’s. When we received the fridge it was dented on both sides. Lowe’s delivered 2 more fridges which we all dented. We called Best Buy & made them aware of past problems with Lowe’s. We ordered a new refrigerator from Best Buy. This fridge was delivered & did not have any dents.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this fridge for over a year now so feel I can give a great review, with no issues. Love the drawer. Easy to set up and lots of arrangement options. The freezer holds a fair amount. Overall A+

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great refrigerator so far with plenty of space and nice organization. I really like the ice and water set up and the extra pull out for deli items. I was concerned about the freezer size but plenty of room and love the fact that it is on the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with this! The middle drawer is probably the best feature. I put the things i use the most in there so i dont have to go searching through the whole fridge. The drawer comes out easily as well to clean. Tons of room and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Lover our new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this fridge after shopping for months for one. We got a great black Friday deal on it as well. Love the high tech functions that came with it. Easy to use. Our whole family love it. Great space for all our family taste bugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid size family refrigerator option!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very large and well-optioned LG French Door for six months. This came with 7 service calls, a replaced ice maker 3 times, new compressor, evaporator, appliance software, coolant tubing, and other parts. End result = Unable to repair. After many calls and emails to Best Buy execs, and LG we finally were able to get Best Buy to respond and replace. LG was horrific customer service that tops my worst list after 50 years of time on the planet. This unit isn't as big as the one replaced, but is very well made, the ice maker kills the volume of output, and stays very cold. Thank you Whirlpool for building a unit that doesn't last only six months with 3 months of living out of camping coolers...

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Very Happy with the Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a fridge without the middle drawer. I purchased a second choice and we are thrilled with the middle drawer feature. The dividers are removable so large party trays fit great!

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Perfect fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it’s super convenient with the extra vegetable drawer.

    I would recommend this to a friend