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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2229 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the spaciousness of the refrigerator, with many mentioning the ample storage space and convenient middle drawer. They appreciate the design, describing it as sleek and modern. However, some customers have concerns about the ice maker, reporting issues such as malfunctioning and insufficient ice production. Additionally, a few customers have mentioned noise and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,229 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Best Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The climate controlled drawers keep the fruit & vegetables nice and crispy and doesn't ever give cold spots or freezer burn. Very spacious!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, love the space and ease of directions on the front.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to say I used this major appliance but sadly it remains installed but unused since 2020 in my new home. Due to pandemic related delays, I don't yet know how it functions. The reviews I read more favorable hence my decision to purchase this specific frig. Let's hope they are correct!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks great and works even better. Very quiet and cold. And I got a great deal on it!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    4 door fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous fridge. Has tons of space for all the goodies

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good refrigerator for small family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small family, sometime it make noise when the ice maker is on, which can be annoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Improvement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been buying GE, but their reliability was slacking. I researched the Whirlpool and found it to be more reliable, especially with my experience as an engineer. The price was a concern, but not near as much as the quality. At this time, this was the best choice for this household, and I imagine the fridge will last a while. Best Buy gave us a fair price, and the installers that delivered the fridge were outstanding!

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Lots of space.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has operated wonderfully and without a problem for the first year. Only concern is how loud it runs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy many appliances from Best Buy for our business. These particular refrigerator and Microwave was exceptional and priced amazingly!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge great/ Best buy not so much

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge gets 5 stars- the 3 stars are for Best Buy. I got the fridge as ordered, it went into our garage and stayed wrapped up per the delivery people who insisted that we leave it like that because we needed to move it to our new home at a later date. They knew it would be 2 months or so later. Upon opening there was a dent in the freezer, now after I contacted best buy they said it is out of warranty. We could have solved this upon delivery if we opened the fridge as I asked the delivery people to do so, but they insisted we don't because they would help us when ever we moved if there was an issue of any kind. I spent over 1/2 hour in chats and being transferred to get "we won't help you call the manufacture."

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Small ice machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really, REALLY want to love this fridge. It looks so nice! The features like the water measuring is so cool and I love the drawer for my kids. However... the ice maker makes very little ice. We are a family of 4, two adults, two small children and if we have one guest over there will not be enough ice for everyone to have a glass of water. The ice maker has already quit working twice and we have a technician coming out to look at it and we have only had it one month. The door shelves on the left door are so skinny that barely anything fits! They are completely pointless. I do like how large dishes fit in the fridge. I do not like how the doors do not close all the way unless you push them- this is a problem with kids. It always has to be double checked that it’s closed. I do not think it’s worth the cost.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey MeganL, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Just what I was wanting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator to replace the one in my kitchen when the ice maker stopped dispensing ice. I love the French doors. They make it so easy to open and see everything at once but if you know which side you want something from, you can don't have to open the whole door. The pullout drawer on the outside is SUPER convenient keep things in that you frequently use. I did have to remove one of the door shelves so my milk cartons fit. Overall, I am very pleased with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Exelent refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is to big and confortable and easy to use. I recomended this refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    good fridge with occasional ice maker issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good fridge with a lot of space but the ice maker/dispenser often gets clogged.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    LOVE THIS FRIDGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!! Spacious and we keep finding more special details

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Satisfied Customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love our new refrigerator, it is very spacious with adjustable shelving and very stylish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this whirlpool black stainless steel refrigerator after having numerous problems with our Samsung model. Based on the reviews we were comfortable making the purchase and so far everything is working out perfectly. Refrigerator has excellent lighting in the center drawer comes in handy for daily used items. the only reason I'm not giving it five stars is only because the icemaker tends to be very loud when dropping ice. But you do get used to it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit so far. The ice area takes up more room in the fridge than we thought. Kind of a bummer. A bit louder than the LG we had for 12 years. All in all though, seems like a solid purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery

    Rated 5 out of 5 stars

    Working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men did a five star job. As far as the Whirlpool - 24.5 Cu. Ft. 4-Door French Door Refrigerator, it's working as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from an 12 year old GE. I like having the middle drawer. Overall is a good refrigerator.

    I would recommend this to a friend