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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2229 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the spaciousness of the refrigerator, with many mentioning the ample storage space and convenient middle drawer. They appreciate the design, describing it as sleek and modern. However, some customers have concerns about the ice maker, reporting issues such as malfunctioning and insufficient ice production. Additionally, a few customers have mentioned noise and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,229 reviews
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Big and roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced our last refrigerator that leaked. Am able to fit more items with middle drawer for fresh vegetables. Really like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has a great layout and easy to clean. I've had all kinds of trouble with icemakers in other models but this one has always worked with no problems. Filter changes are quick and easy. Overall, a well thought out and executed design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool refrigerator has smooth stainless-steel French-doors with a glossy finish. The storage capacity is more than adequate and has a fridge drawer in between the bottom freezer and doors. It has a crisper bin that offers you more space for storing fruits and veggies. It also has compartments for storing butter, cheese, and other small items. I love the in-door water and ice dispenser and the glass shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Refrigerator Ever Owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. This is the best we have ever owned bar none, It’s well organized, performs well with the factory settings and the refrigerated drawer is a must for easy access to things used often and especially for small children to get a smack. My daughter-in-law now says she wants one when replacing their existing unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving a three star rating for now since I had an LG model before. That broke down on me no less than six times to the point where all my food was spoiled and Best Buy had to replace it with my geek squad protection. I’ve had this one About two months, if that, and so far it’s holding out OK. I will come back and update this review once I have more information. Stay away from the refrigerators with the ice machine in the door. These make very little ice and if you have more than three people in your family, you’ll always have zero ice and a broken ice machine

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this fridge! spacious, and clean line s makes me happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working perfectly to my satisfaction. I do not have any regret buying it. Therefore, i will recommend it for anyone who wants to buy a refrigerator. And it's not really expensive for a refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Was excited... now, not so much.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just replaced an older Samsung french door fridge we bought around 2014ish, because it was running loud, the ice maker would never work right, and we had an instance of it not cooling. A friend's fridge repairman said "Ehh, go with Whirlpool". So we did. I loved the look of this one, and the middle drawer was nice. The delivery guys showed up at 6pm on the dot, of a Noon to 6pm window (good thing my husband had off that day). They safely brought it in and removed our old Samsung. We plugged the Whirlpool in, got the water hooked up, flushed the filter as directed. Within a couple hours, the overhead LED light on the water/ice dispenser had already stopped working. And this things runnnnnsssss.... ALL. THE. TIME. Always. And it's loud. And the doors are crooked. When the sun was shining in the back door, I noticed something reflecting on the middle drawer from the bottom of the top two french doors... yellow foam insulation poking out of holes in the door. Why wouldn't they at least shave that down and put a simple little plastic plug over the hole?? Bleh... I'm not very impressed :( This fridge had lots of excellent reviews. Did we get a dud? Mew... my husband is figuring out who can address our concerns as I write this (do we go straight to Best Buy? Or call Whirlpool for support?). Why can't everyone just make quality products anymore? :(

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Leokas, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Like this appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so much nicer and works so much better than the LG we replaced. I would change the design of the shelving and drawers of the main refrigerator area, but the freezer area is great. All in all we are very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were great. Love my new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is quiet and extremely efficient. Extremely roomy. Excellent price at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! There's more storage than expected. Drawers and shelves are great quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it’s super roomy inside with adjustable shelves. Love the finish- no fingerprints to worry about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge purchase experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Identified model we wanted to purchase. Sales rep needed details to finalize the decision, very helpful, and knowledgeable with professional manner. Explained how and when on delivery and removal would work. Very impressed with delivery personnel and how they lifted refrigerators with straps and just walked them in and out, no mess at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator with a couple of issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new refrigerator a lot. There are a couple of issues. The refrigerator has a drawer which is difficult to open. Drawer must be lined up carefully in order to pull open. Also, the ice storage bin is difficult to open and you really need to yank hard to remove for cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    quiet, works great, nice look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great..love the middle drawer. Ice is large chunks love that part and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room now! Easy to get to the food products you need. Great ice maker. No regrets

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good refrigerator. Just wish ice maker didn’t take so much room.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, great refrigerator and quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge, amazing service, and delivery!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! I've had it for a week and it's amazing. Nothing negative to say about it. I started off with the 2 big box hardware/appliance stores and had horrible experiences on multiple deliveries with damaged products, etc. Best Buy was great and so was their 3rd party delivery company. Great fridge, great experience all around.

    I would recommend this to a friend