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Customer Ratings & Reviews

Your price for this item is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 913 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the ample space and appealing size of the 24.7 Cu. Ft. French Door Refrigerator, along with its fingerprint-resistant finish and generally good value for the price. However, many reviews cite issues with the ice maker and excessive noise levels as significant drawbacks. Some users also reported problems with the door design and water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 913 reviews
  • Rated 3 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of internal drawers is poor. There cheaply made with poor fit and finish.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough room, sections not big enough for milk or juice cartons , other then that it works

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dented units

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this but I did not end up getting this refrigerator. Shelves were all shattered on the first delivery. There were 4 scheduled deliveries afterwards and all units have dents on the side and the back where motherboard is located. There were also scratches inside the refrigerator. I ordered a different brand after the 5th failed delivery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Open Box Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this fridge as an open box. NOTHING wrong with it and it’s been PERFECT! Huge, stays cold, had lots of different ways to set it up inside.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    NOT *****A GREAT FRIDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the fridge and less than 2 years the ice maker broke. It wasn’t cheap! I figure it was a good brand and trusted whirlpool therefore I didn’t purchase extra warranty. Never again I will get an appliance from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Diana, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is extremely loud. It is disturbing and embarrassing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass on this one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wonderful Whirlpool Refrigerator that I left when I sold my old home. I didn't realize that model was no longer being manufactured because I certainly would have taken it and given them this instead. There is very little shelf space in this unit; the refrigerator part randomly freezes items, and the design of the freezer makes it impossible to keep your items stored neatly. I have regretted this purchase since I made it but it's way too much hassle to return so I will just continue to tough it out until I feel I've gotten my money's worth.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mimi, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Debbie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator and freezer make vibrating noise when open Freezer handle is loose. Unable to contact geek squad due to poor customer service . Unable to speak with someone in store whole experience is very frustrating

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Debbi716, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    I think it is average looking (not too attractive)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it is three stars, not look too attractive when I am trying to sell the house

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Icemaker not producing ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The icemaker does not produce ice for several hours

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We do apologize for the inconvenience. Please click on the link below to view some troubleshooting solutions. If you still need further assistance, please email us at [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also copy and paste your review into the email as well.
      http://bit.ly/2fnSi3H WhirlpoolBrand

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and great product so far only had four a month so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    nice looking fridge/freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase - price was right, delivery guys were just great. The only thing I can say in a negative way, the ice cubes are very noisy dropping into the bin in the freezer. I would also liked to be able to set the timer to a lesser time than 5 minutes when the fridge doors are left open. In that time, I could have left the house and not heard the alarm. Other than that, it runs quiet.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for the review. We are sorry you are not happy with the design of your Refrigerator. We will document your concerns in the appropriate manner. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse refrigerator I've ever owned. Never worked right. Froze everything. Took 3 days to defrost a 6 oz steak in the fridge when the thermostat was set at 40 degrees. Kept it 2 months during the holidays before I returned it and bought a different one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working the same week it was installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First few days, the freezer stopped working then the refrigerator stopped cooling and the ice maker quit. Called whirlpool and it’s 2 weeks before they can send a repair person out. If I didn’t have a 2nd refrigerator in the garage , I would have lost all my food.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Booberry, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 4 out of 5 stars

    Great Appliance bundle, except for dishwasher.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliances all work very well, except for the dishwasher. The drying sequence is not very good and my wife has to leave it open for it to dry faster.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had nothing but trouble from the day it was put in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble from the day it was put in. Installers did not connect right, leaked water for days until geek squad came out and fixed it. Then it ran for a few days and compressor went out . All food in freezer ruined.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Bre1, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cheap insides, plastic bin don't slide well at all. Freezer has coated wire shelve in side.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello joef! We manufacture several different models with various feature and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 1 out of 5 stars

    VERY DISSATISFIED WITH BEST BUY AND PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give zero stars. Received refrigerator with a broken drawer and to top off my frustration BEST BUY is no Help. It takes an act of congress to get some assistance. My first and last time ever buying an appliance from Best Buy it started with delivery issues and has been ongoing since delivery

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Awful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer does not seal, ice machine broken. My food has been freezer burned

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Jmarie1

      Thank you for your review.


      We are sorry to hear of the concern with your appliance. Please respond back to this email address [email protected] with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also provide a description of your concerns.


      We look forward to your reply WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    to noisey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work,ks well but very noisey water for ice maker dropping of ice cubes

    No, I would not recommend this to a friend