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Customer Ratings & Reviews

$1,980.00

Customer reviews

Rating 4.3 out of 5 stars with 1107 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,107 reviews
  • Rated 5 out of 5 stars

    Great Fridge for a large home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly as it is specifications described online website

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is just over 2 years old. Ice maker needed repaired twice, covered under warranty. Now the fridge just stopped working and told it’s not covered under warranty. Buyer beware!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    I am very pleased with my new refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my new refrigerator and it’s features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Handles are not aligned!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is good overall, but the door handles are not aligned at all. We checked other fridges from the same model and they were all off. This is a big defect for a company of the stature of Whirlpool. Also, BestBuy initially promised me a 20% make do gift card but then later backed out of the offer which was extremely disappointing, which is again unacceptable from a company such as BestBuy.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey SibiMathew, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great refridgerator!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. Great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator- truly happy with my new purchase..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it a few weeks. Ask me about quality and recommendations if we make it a year with out repairs like the miserable LG we had.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 2 out of 5 stars

    I like but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice with beautiful light and large space. My refrigerator worked fine. After 20 days, the evaporator fan was broken. Frustrating.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ksieaf, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great fridge for a large family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stainless steel finish. The space inside the doors is good for large objects.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was too loud made too many noises... Return for a Samsung fridge much nicer

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mike, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water dispenser is very slow and slide out shelf slides out too fast or by itself

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Notagoodfrige, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Loud water and ice poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered with handles not even. Delivery person said nothing he could do. Best Buy called me and offered me a gift card or to have it repaired. Repair person came out and said he had to order a part to see if he could even put the handles. Now I need to wait a week and take another day off work. Also, the water and ice dispenser are extremely loud.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Broken parts not replaced - back order over a year

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drawers constantly break. I have a warranty and it is taking over a year to get the parts!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Refridgerator of our dreams!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had a lot of luck with the ice maker on this fridfe, BUT Best Buy has come through and ordered us a brand new one since we have gone so long without an ice maker replacement. Thanks Best Buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Large and reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator and drawers can hold large capacities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the ice box is in the door and not taking up space in the fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Great except when it doesn't work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is less than 2 years old and the compressor went out. When refrigerator works it is rock solid and well designed but if it only lasts a bit longer than than standard warranty then I can't recommend this product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the my side by side French style refrigerator. I love it more, now days where I don't have to wipe them down every day and night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really nice fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good . no leaking and and keeps everything chilled

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough space.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough space between level to put tall items.not as spacious as we thought it would be.

    No, I would not recommend this to a friend