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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1107 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 26.8 Cu. Ft. French Door Refrigerator, especially its overall performance and large capacity. Many appreciate the size and design, and find the lighting to be amazing. However, some customers have noted concerns about the noise level and ice maker functionality. A few customers have also reported missing parts upon delivery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,107 reviews
  • Rated 5 out of 5 stars

    The Brookovera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Replaces one purchased in 1996. The freezer on the bottom was our objective and is exceding our purpose!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand, unfortunately my last purchase was a French door fridge, was very bad, I had to exchange it twice because the product was defective at first, then, the exchange was full of scratches..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in December- along with all new Whirlpool kitchen appliances. It was delivered in January and installed by our contractor in April. Nothing but drinks and popsicles have been in it. We’re still in the process of moving. Two weeks ago the compressor quit. Best Buy has not been helpful and Whirlpool was kind but not helpful either. I can only hope the other Whirlpool appliances are made better. Very disappointing! We will not buy appliances from Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey JM75, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    really nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want to buy this, my old LG died 1 month past warranty. I am starting to love this fridge, no complaints yet. The ice was never "clear" out of my LG, this Whirlpool has clear ice an great tasting water. Controls are easy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Horrible purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been a nightmare! Purchased 7/22. Appliance repair has been out 6 times, replaced 3 parts. Was without a fridge for 1 month, while waiting on a part. It is still making an unusual noise, which technician said was normal. Did not make this noise when it was 1st installed. DO NOT purchase this fridge.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, PatriciaC. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    4x ice issues back to back

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY IT!! It stopped making ice 3 months before the end of my warranty and I have called 4x to have it repaired. They send out techs who never repair it. They manage to have ice made, but breaks again within a couple weeks. I am on my third call praying they will cover because I am a month out of warranty. Please do not purchase it !!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did an awesome job. I ordered appliances from another company and they failed to deliver because if the Covid. Best buy had everything in stock .. Would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Woolpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great producut. The temperature cools the food. A must buy for people who dont know what to buy

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Want a good refrigerator.. dont buy this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has had on going problems with the ice maker not making ice. 3 service calls and 500 dollars later.. still no resolve. If you like this unit, make sure you buy the extended warranty. Once this goes out the door, Best Buy no longer cares. and i quote.... you should have purchased the extended warranty. We didn't make the refrigerator... we only sold it to you. Very disappointed with the performance of this model/unit.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey CSweetMiami, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Nice fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Whirlpool Gold French Door.......Owned an LG French Door for 5 years and had repaired 3x, then the compressor went out. Purchased this as a replacement, based on high ratings & beautiful looks. I love the smudge proof finish!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Fridge is well designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has easy to use controls and seems to hold temperature settings well. The ice and water in the door is very convenient. Placement of the ice maker in the fridge allows for storage of more food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product hasn't been shipped due to initial order timing at our request but we are very happy with the refrigerator and can't wait to get it installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit arrived as expected. The delivery team was spectacular. Great customer service. Wish all could be like this team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has kept everything cold. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had issues with our first order, but Best Buy has worked with us to remedy the situation and we are good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely functional and great purchase, if in need of a great stainless steel fridge look no further.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great since ice maker is working..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refigerator and BB made the whole process eas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We relly like the new Refrigerator. Our old LG had a larger freezer and so this one seems a little cramped but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Pizarro’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new fridge and it’s very spacious and easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job getting the fridge when I needed it

    I would recommend this to a friend