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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1081 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers commend the 26.8 Cu. Ft. French Door Refrigerator for its overall performance, ample storage space, appealing design, and effective LED lighting. However, some customers have noted concerns regarding the noise level and the water dispenser design. A few customers reported issues with temperature control and missing parts. Despite these drawbacks, the refrigerator's size is considered a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,081 reviews
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was too loud made too many noises... Return for a Samsung fridge much nicer

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mike, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great fridge for a large family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stainless steel finish. The space inside the doors is good for large objects.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water dispenser is very slow and slide out shelf slides out too fast or by itself

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Notagoodfrige, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Refridgerator of our dreams!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had a lot of luck with the ice maker on this fridfe, BUT Best Buy has come through and ordered us a brand new one since we have gone so long without an ice maker replacement. Thanks Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loud water and ice poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered with handles not even. Delivery person said nothing he could do. Best Buy called me and offered me a gift card or to have it repaired. Repair person came out and said he had to order a part to see if he could even put the handles. Now I need to wait a week and take another day off work. Also, the water and ice dispenser are extremely loud.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Broken parts not replaced - back order over a year

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drawers constantly break. I have a warranty and it is taking over a year to get the parts!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the capacity and function!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great fridge with the capacity and function that serves our family well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large and reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator and drawers can hold large capacities.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Great except when it doesn't work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is less than 2 years old and the compressor went out. When refrigerator works it is rock solid and well designed but if it only lasts a bit longer than than standard warranty then I can't recommend this product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the ice box is in the door and not taking up space in the fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the my side by side French style refrigerator. I love it more, now days where I don't have to wipe them down every day and night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new fridge. Plenty of room and it looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really nice fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good . no leaking and and keeps everything chilled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very much! It looks very nice and convenient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough space.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough space between level to put tall items.not as spacious as we thought it would be.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Buy something else!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 2nd replacement, going to return it. Poor quality control - first had a sun-damaged vending panel, next had a noisy ice/chilled water motor and 1-inch-crooked handle mounts, final has a broken sliding tray and noisy cooling motor (different motor than the second one!).

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey pylonofone, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the dryer for about a month and so far I like it. The water is alittle loud when dispensing but overall a quiet appliance. The ice maker makes great shaped ice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed - the refrigerator broke down 24 hours after receipt. The issue was so serious that the Best Buy technician recommended its’ return - repair was not an option.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, OlgaB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Was charged to have fridge set up and it wasn’t.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was charged to have the fridge set up. The person who came out brought the fridge in put it in the kitchen saw that we needed a part to hook up the water told us to get it and left. Didn’t unpackaged the shelves, didn’t take any of the protective wrapping off, didn’t put the water filter in or the fresh pack.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Happy Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy for a refrigerator since my awful Samsung was not working again. Salesmen was great showed me around after I explained what I wanted. He showed me exactly what I wanted a Whirlpool and it was in stock and received it in three days the process was easy and the set up was perfect and removed old refrigerator.

    I would recommend this to a friend