Customer Ratings & Reviews

I am happy with the purchase. No issues with the fridge, and I like the settings especially the water dispenser. I like how the ice machine can store a great deal of ice. Great purchase. Highly recommend.

Love this refrigerator!! The water/ice machine works perfectly. The freezer has a lot of room, as does the refrigerator. The drawers roll out and in easily. The door shelves are nicely wide and deep and we place them where we want them. The only downfall we've found with it is the placement of the shelves, they can be very narrow but we're getting used to it.

Extremely roomy, basically a great design, the whole interior is space ready. Makes significant amount ice, is working out very nicely.

Our new whirlpool refrigerator from Best Buy looks a lot like our old refrigerator but it is much cheaper and so far so good. The ice maker is much better than our old one which was about 3x the price. It is mostly very quiet every now and then I hear it running

Fridge is pretty good with a lot of space. Water filter and ice maker are pretty spot on as well. I’ve gets made a bit slow but not a problem for a small household. The only issue I have is the back of the fridge, the tubes where the water goes through is a bit fragile. They broke and we had water spraying on the floor and wall for a while. I was able to fix it but have to be cautious about the fridge being up against the wall.

Very nice refrigerator! Lots of room, real good lighting and nice display. However, when ice maker is refilling or someone is getting water from dispenser, water line is noisy. It is not overly loud, but more or less distracting. I would still get this refrigerator again!

I was very apprehensive about buying this fridge because reviews can be so misleading. We were in a bind because choices in the size and color (black) we needed are very limited, so this Whirlpool checked off all those boxes. Delivery was EXCELLENT. Our 2 guys knew what they were doing and it went very smooth. So far, so good. Love the lighting, all the room inside. It’s quiet. One question I had was why the freezer door is higher than the refrigerator door? I read about it in the manual and there is an adjustment, so we will do that. Another small complaint is the symmetry of the drain in the water/ice door. Looks funny to me, and the delivery guy said he noticed it too, but I was the first customer to mention it. I noticed it on the floor model in the store as well so it’s a design issue. Not a deal breaker. I am very happy so far.

I've only had the fridge for a few weeks now but so far it has been fantastic. It would be a five star fridge, but I'm going to list one super small inconvenience that I just wish would change, and I know I'm not the only one! Way too many people have the same gripe about this fridge and I just hated having to spend another $50 or whatever to order the butter shelf. WHY DOES THIS NOT COME WITH A BUTTER SHELF!? Ridiculous. Other than that, it's a five star fridge so far. Does not have as good of finish quality as some other brands. I have seen some reviews stating that there was an overflow of glue/adhesive in some areas and that held true for my fridge. Fingerprint resistance is top notch though. Ice maker has been a champ. Currently, I would absolutely buy the fridge again.

Love this fridge!!!! It's very spacious and I like the ice machine a lot. Overall a really good product!

So far - So good. My REAL test will be how this product holds up over the long-haul and not how it performs fresh out of the box. I have been very disappointed in my last 2 refrigerators. One lasted 5 years and the other 6. My satisfaction with Whirlpool will hinge on that. My satisfaction with the sales process at Best Buy was good - no problems there - it's JUST the quality (long life) of today's products that concerns me.

Ice works great. Keeps food cold and is not noisy. I like the tall freezer space and some drawers inside it too. Plenty of room for family of 6

Great price. Loved the interior layout. Ice maker keeps up with a family of four.

I love this refrigerator! Replaced Samsung French door with this side by side and I couldn’t be happier! It is very quiet, very spacious, gallon tea pitcher fits in the door. I love being able to see what’s in the freezer without having to dig in the bottom of French door.

I love it its everything i like has ice machine and water dispenser. Vey big and spacious i would recommend this refrigerator.

My opinion is nobody should buy this fridge. The icemaker in this fridge has all kinds of problems. If you don’t use ice fast enough it starts to settle and compact where it gets to point of settling together too much into a pack of ice, and stops letting any come out of fridge. You have to empty it out, defrost ice maker area and try again. We use ice daily, so should not be a problem. This happens every few months though. We have had the ice maker replaced twice due to the water in tray freezing up and not releasing the cubes. It burns out motor on ice tray it the point of burning it out, which is why it has to be replaced. This is also a whirlpool known problem. This last time our ice maker stopped working we were told it is now a wiring problem. Had a whirlpool service provider do some splicing on the wiring but stated if that didn’t last then we would have to buy a new door which would cost $1000 and would not be covered by warranty. After 2 weeks it has stopped working again. Apparently this fridge has a known defect on the icemaker wiring in the door. The wiring in door has separated over time due to the positioning in the door. As the door opens and closes it tugs at the wires. Apparently whirlpool knows about this defect, but not doing anything about it and it’s not covered past the 1 year warranty. Spoke with whirlpool representative today and all I got was sorry for your frustration but nothing covered.

Very quiet when running. It does make a weird noise when I close the refrigerator door. May call service at some point and have them look at it. I do like the icemaker bin so that you can easily get ice out in bulk.

Well it wasn't our plan to replace our old LG fridge until it totally broke down. Doing a research and all they say this brand is good/reliable when it comes to refrigerators as Samsung and LG are the worst, knowing others who owns them had the same issue. My mom had her eye on this one as we visit Best Buy store by us and it did not fail. It was spacious which we prefer not like other side by side fridge. Interior lights give so much brightness seeing all the food/stuff inside, functions are great too. So far, we are happy with the purchase. The design and look from the outside is 10/10.

Love the interior size. Moire room that the one it replaced. Disappointed with the constant cleaning of fingerprints all over the doors. It even leaves swirl marks from the towels we use to wipe it off.

We have a family of 6 & cook a lot - we need a ton of fridge space. This fridge is huge! We also use loads of ice & this tiny ice maker keeps up with us! The only thing I don't care for, is that it scratches easily when magnets slide down and the doors aren't level. The leveling tool wasn't included, so I need to figure out where to get one.

Only had it Two weeks, but seems to be a great purchase. It is not fingerprint resistant, so I would imaging with small children it would need to be continuously wiped down. Very roomy and cold, both refrigerator and freezer with factory presets. The wires going to the freezer door that have been a problem breaking in earlier models seem to not be a problem, at this point anyway. Installers Michael & Jordon did a fantastic job with delivery and installation, I didn’t need the waterline kit, I was able to use the line from the “old” refrigerator.