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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,171 reviews
  • Rated 4 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but can be noisy at times. Lots of room in refrigerator area but no much in freezer part! Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the new refrigerator the space in the freezer is perfect and very Convenient for organizing items. Space in refrigerated area is ample and very well lit. Exterior is very easy to keep clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very pleased with this refrigerator. It was delivered on time & in good order. It replaced a Kenmore trio with a bottom freezer & we weren't sure that we would like the side by side. We always thought that the spaces were all too narrow,, but as it turns out , the refrigerator is huge & fits everything perfectly & then some. Based on the cost of some of the other units, this one was a bargain as well. I think we made a good choice & would recommend it to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Black Stainless Whirlpool Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice finish. Spacious for out needs. User friendly controls. A little noisier than our prior LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I bought my old Whirlpool refrigerator back in 1999, and it was a great investment, so it was time to get a new Fridge, I knew I wanted to stay with Whirlpool, this baby is awesome, lots of space, deep shelves, I love that the ice machine is on the door, more room in the freezer area. So happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service from sales and delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets our needs in all ways and performs great, very pleased with our purchase. ice maker is easily accessable and freezer is spacious the control panel is informative and led lights are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for our needs . Delivered and set up, temp lowered quickly. Good addition to our kitchen. Need a good plan to organize this refer. Ice and water delivery is substantial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice choice for price and features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, the stainless steel is easy to clean and matches my other whirlpool appliances. There is a ton of space inside both the refrigerator and freezer sides. You can adjust the lights in the water dispenser, and you can lock the pads so if you have curious kids who might like to see ice or water flowing it's a great feature. The water from the dispenser doesn't seem to come out very cold, or match the ounce count on the display. But those two things aren't enough to make me think negatively about this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! Love the ice make in the door and lots of space!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some things to like, a lot to dislike...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance has some pros and cons... I will list them here for you. Pros: 1. Huge interior 2. Door mounted ice makers leaves a lot of space in the freezer 3. Water/ice dispenser pretty useful Cons: 1. Inconsistent temps. Both sides are too cold... The cooler side freezes my veggies and ices up on the air vent 2. Poor lighting. The light in the rear does not help when the top shelf is full. The rest of the inside is pretty dark 3. Noisy when the ice maker is filling the tray with water 4. It only makes 10 cubes at a time and takes one hour to make one tray of ice. 5. Ice capacity is pretty small 6. Shelves are pretty flimsy 7. Freezer side has enclosed drawers which inhibits freezing and air circulation 8. What! No butter cubby in the door? It's a $50 option? 9. Cold water dispenser keep water at only 50 degrees which is pretty warm 10. Doors misaligned with insulation seeping on the crevices To fix the inconsistent temps, i had to call service. They had to seal the crevices between the inside plastic insulation and the outer cabinet. Right now it seems to work but we shall see how long that will last... For the price, it seems to be a decent but not good value,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good overall; ice machine wiring flaw

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge, freezer are overall great and still run well after two years, but the ice maker has one fatal design flaw. Whirlpool routes the wires for the ice maker, led screen, and water dispenser under the freezer door hinge, and every time you open the freezer door, it pulls on and stresses those wires just a little bit. Thus after ~2 years, three of the wires, especially the tiny white one, snapped, and the ice machine stopped working. We spliced them back together easily enough, even adding a bit of length with new wire, but...the door opening still stresses them, and they broke again. And again. Major design flaw. Great amount of storage in the fride and freezer, but it is easy to overfill the freezer and cause cooling issues. As long as you keep the sides clear, the fridge works great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go Whirlpool, you made our kitchen right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator we have ever had. It is so big and the drawers and shelves are so many that after a trip from the grocery store this refrigerator still has room for more. The videos online helped us learn the features easily. This is our 3rd refrigerator in 35 years for the same house and by far outdoes the Samsung French Door model which this Whirlpool replaced after a long and drawn-out multiple service repair of the defrost cycle for 4 years. We also have so much room in the freezer with the ice maker being in the door. Great price and online shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the amount of space this fridge has! Having the ice on the door leaves extra room in the freezer! The stainless steel really does resist fingerprints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space & shelves on the door are livable, so easy to customize the space. Also like the ice maker in the door, so it doesn’t take up as much space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched extensively and decided on this fridge. Previously always bought Kenmore appliances. Has plenty of room and really like ice maker in the door to save freezer space. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHIRLPOOL SIDE BY SIDE FRIDGE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY NEW WHIRLPOOL FRIDGE IS EASIER TO USE THAN THE COLONIAL FRIDGE WE HAD FOR 10 YEARS. THERE SEEMS TO BE MORE ROOM AND IT'S MUCH EASIER TO LOCATE ITEMS IN THE FREEZER. SIDE BY SIDE IS THE WAY TO GO! THANKS BEST BUY FOR OFFERING THIS ITEM, WE LOVE IT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the room inside It is a little noisy when it runs Ordered in August however it didn’t arrived until Oct

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Whirlpool Refrigerator after we had purchased an opened box Samsung Refrigerator that didn't cool and made a loud sound when the door was closed. So far, we are extremely happy with the new Whirlpool Refrigerator. The lock feature on the ice/water dispenser keeps our toddler from making a mess, and the inside is specious. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Whirlpool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it wasn't our plan to replace our old LG fridge until it totally broke down. Doing a research and all they say this brand is good/reliable when it comes to refrigerators as Samsung and LG are the worst, knowing others who owns them had the same issue. My mom had her eye on this one as we visit Best Buy store by us and it did not fail. It was spacious which we prefer not like other side by side fridge. Interior lights give so much brightness seeing all the food/stuff inside, functions are great too. So far, we are happy with the purchase. The design and look from the outside is 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Refrigerator Yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my previous refrigerator a lot (also a Whirlpool which I bought after a couple of disastrous previous purchases of other brands), but this one is even better. It is spacious, quiet and looks good in the kitchen. It cooled rapidly after installation and maintains temperature perfectly. I have stainless steel appliances and find cleaning smudges off them to be a nuisance, but the finish on this refrigerator is extremely easy to maintain as it seems to repel smudges. I can easily clean off the occasional smudge by just wiping it with a dry microfiber cloth.

    I would recommend this to a friend