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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $1,889.99

Customer reviews

Rating 4.4 out of 5 stars with 2170 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are pleased with the spacious interior, ice maker, and fingerprint-resistant finish of the 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage. They appreciate the ample storage space, easy access to ice, and the fact that the stainless steel exterior does not easily show fingerprints. However, some customers have expressed concerns about the noise level, lack of adjustable shelves, and temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,170 reviews
  • Rated 3 out of 5 stars

    Good overall; ice machine wiring flaw

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge, freezer are overall great and still run well after two years, but the ice maker has one fatal design flaw. Whirlpool routes the wires for the ice maker, led screen, and water dispenser under the freezer door hinge, and every time you open the freezer door, it pulls on and stresses those wires just a little bit. Thus after ~2 years, three of the wires, especially the tiny white one, snapped, and the ice machine stopped working. We spliced them back together easily enough, even adding a bit of length with new wire, but...the door opening still stresses them, and they broke again. And again. Major design flaw. Great amount of storage in the fride and freezer, but it is easy to overfill the freezer and cause cooling issues. As long as you keep the sides clear, the fridge works great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a great refrigerator, freezer space is very large, ice maker is wonderful and removing ice bin very easy. I shopped and compared for weeks and could not be happier with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Side by Side Refrigerator/ freezer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this Whirlpool refrigerator! I am impressed with the quality of it. Consistent coldness and the freezer makes the right size ice from the ice machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! Love the ice make in the door and lots of space!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall, but no butter dish

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Love the ice it makes. Capacity is crazy. Fingerprint resistant. 5 all the way around until we went to put the butter away. WHY ON EARTH WOULD THEY OMIT THE BUTTER COMPARTMENT?!?! Searched for a compatible one and couldn’t find a straight forward answer on one that works well or is meant for this model. Finally gust gave up. The only other semi-irritating item is that the shelves are stationary, though you are able to move the door shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how the refrigerator works and all of the space, lots of space! The only thing my husband complains about, all the time, is that it is noisy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but can be noisy at times. Lots of room in refrigerator area but no much in freezer part! Looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Black Stainless Whirlpool Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice finish. Spacious for out needs. User friendly controls. A little noisier than our prior LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very pleased with this refrigerator. It was delivered on time & in good order. It replaced a Kenmore trio with a bottom freezer & we weren't sure that we would like the side by side. We always thought that the spaces were all too narrow,, but as it turns out , the refrigerator is huge & fits everything perfectly & then some. Based on the cost of some of the other units, this one was a bargain as well. I think we made a good choice & would recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It is so much bigger than our last one and fit perfectly into a smaller space. Shelves can easily be removed for cleaning. Ice maker has been great too! The Best Buy delivery people were exceptional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase, delivery and installation went smoothly. Enjoying the refrigerator so far and appreciating the spacious side by side. The one negative is it gets loud at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best refrigerators that we've had. It is extremely spacious and has many great features. It took us several weeks to finally decide on this one and are so glad we did. The ease in removal of the ice cube bin was probably the main reason, but we are also impressed by how sturdy and well-made this refrigerator is made. If I had to complain about one thing, it would be that it makes an pigeon "hoo" type of noise sometimes, but we really only hear that when it's completely quiet in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Whirlpool Refrigerator after we had purchased an opened box Samsung Refrigerator that didn't cool and made a loud sound when the door was closed. So far, we are extremely happy with the new Whirlpool Refrigerator. The lock feature on the ice/water dispenser keeps our toddler from making a mess, and the inside is specious. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is suppose to be 5 star, but took 1 star off because at the start the fridge was noisy, but soon I found out the white plastic diffuser cover the light at the bottom of the freezer side loose and making noise, to stop it, I have to tape it down. Another thing, the air freshener was missing and Best buy don't even carry it at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice choice for price and features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, the stainless steel is easy to clean and matches my other whirlpool appliances. There is a ton of space inside both the refrigerator and freezer sides. You can adjust the lights in the water dispenser, and you can lock the pads so if you have curious kids who might like to see ice or water flowing it's a great feature. The water from the dispenser doesn't seem to come out very cold, or match the ounce count on the display. But those two things aren't enough to make me think negatively about this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, convenient calibrated water dispenser, ice maker in the door and not taking up a lot of space in the freezer. All and all a great refrigerator for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my new refrigerator from Whirlpool. It's easy to use and has great storage capacity. The ice maker on the freezer door gives me more shelf room for storage, and I love Whirlpool's fantastic reputation and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews of so many refrigerators, I ended up choosing the Whirlpool. We have only had it a couple weeks now but very pleased with it so far. Having the ice maker in door frees up a lot of space in the freezer. This is a very large refrigerator and best bang for the buck. I noticed reviews about how noisy it is. The ice maker is in the door so you do hear ice being dumped and water refilling ice tray but this is to be expected. I really don’t think the noise is a factor. We love the space and led lighting. Fingerprints don’t show up in the stainless doors like our previous refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rita

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It has so much More storage than my old one. Very quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the new refrigerator the space in the freezer is perfect and very Convenient for organizing items. Space in refrigerated area is ample and very well lit. Exterior is very easy to keep clean.

    I would recommend this to a friend