Customer Ratings & Reviews

I really like this refrigerator. It does everything well, with ONE glaring (or "blaring") exception: the ice-maker sounds like it is drilling a tunnel in the English Channel. When you make ice, the decibel level approaches jet engines. Other than that, it is nice and big, maintains perfect temperature, and is beautiful. If you can stand the noise, or are old and deaf (I soon will be!), go for it!!!

Handsome appliance. Noisy compressor. Biggest negative is water filters are supposed to last 6 months. I’m on a second filter in less than six months and it won’t deliver an adequate flow rate. Expensive replacements. They missed their mark on filter design.

I don't love how loud it is when dispensing water and ice. Overall tons of space for storage and that's what counts in my book.

This refrigerator is pretty roomy. Everything gets cold right away. I read some reviews saying that the refrigerator is loud. I do have to agree with that. The right side of the fridge makes a loud noise at times maybe while it’s cooling. Not sure. It’s not loud enough where it bothers us. But you can hear it. Other than that, it’s great so far. We’ve had it for 3 weeks now. No issues yet

The Whirlpool 28.4 Cu. Ft. Side-by-Side Refrigerator is a fantastic addition to any kitchen. Its fingerprint-resistant stainless steel finish keeps it looking sleek and clean, while the in-door ice storage is incredibly convenient, saving valuable space inside. This refrigerator is not only stylish but also highly functional.

The refrigerator has a configuration that requires temperature control drawer for the vegetables to be in a specific position to accommodate water hose. I wanted to put that higher. Not possible to make the configuration comfortable for the shelves on refrigerator side. Also removing and adjusting shelves and drawers requires a skill to not risk a $75 bracket piece. Function with ice/ water dispenser is great.

SO much space! No matter how much food I have, it feels spacious and clean. There's plenty of space in both the refrigerator and freezer. It works great. Keeps everything cold. Once the initial batches of ice are made (the first 72 hours), it is extremely quiet. Water and ice dispenser work well. It doesn't order your groceries for you or have wifi, but I didn't want any of that. I wanted a tried and true, reliable, refrigerator/freezer that keeps food and beverages the correct temperature and is generally low maintenance.

We love how the refrigerator works and all of the space, lots of space! The only thing my husband complains about, all the time, is that it is noisy.

Love, love, love this refrigerator! I always do extensive research for any new product or appliance we buy (from Consumer Reports and customer reviews to "Best of 2022...", etc. Recent purchase, but so far, this fridge has checked all of our boxes-- from tons of storage drawers & bins to measured water to water filter refill at the top instead of crawling down under the fridge. Repair record for Whirlpool is one of the best, too.

I absolutely LOVE my new refrigerator from Whirlpool. It's easy to use and has great storage capacity. The ice maker on the freezer door gives me more shelf room for storage, and I love Whirlpool's fantastic reputation and reliability.

Love this fridge. It is so much bigger than our last one and fit perfectly into a smaller space. Shelves can easily be removed for cleaning. Ice maker has been great too! The Best Buy delivery people were exceptional!

Size I like. Ice maker works great! It’s quiet! I recommend this fridge

So far we love it - great space and love the digital display and that the water dispenser tells you how many ounces you are dispensing

I bought this fridge November 16, 2019@Best Buy @Bay area blvd. to this day 4/16/2020 my fridge is not FIXED they have come out @5 times and replaced 3 different parts one of those parts twice. When part was replaced there was a gap left between the part and the walls of fridge. Also the door no doesn't close on its own like when it was delivered. My $1500 refrigerator now looks like a junk yard fridge. It was delivered November 23, 2020. I called whirlpool for the first time on January 30,2020 they came out for the first time on February 7,2020 because the refrigerator was icing up and later started making a VERY Loud noise... It freezes on ad off .Food freezes and thaws out in fridge causing food to spoil. They only have ONE authorized repair company in the Houston area ASI Appliance which might I add has horrible customer service. I bought this fridge because its bigger than most fridges save yourself the headache DON'T GET A WHIRLPOOL OR AMANA Its the same thing. I'm stuck paying for a piece of crap refrigerator.

I am very happy with this Whirlpool refrigerator! I am impressed with the quality of it. Consistent coldness and the freezer makes the right size ice from the ice machine.

Decent unit. Does make noise when cooling, ice making, water fill. That plus a squeaky door goes from 5 start to 4. Shelves are decent and hold what I need. Draws and door shelves also good. Ice is small pyramid shaped.

So far - So good. My REAL test will be how this product holds up over the long-haul and not how it performs fresh out of the box. I have been very disappointed in my last 2 refrigerators. One lasted 5 years and the other 6. My satisfaction with Whirlpool will hinge on that. My satisfaction with the sales process at Best Buy was good - no problems there - it's JUST the quality (long life) of today's products that concerns me.

Perfect! Its massive and the storage space is unbeatable. Beautiful design inside and out. My wife is thrilled.

Very spacious. Clean looking and functional design. Plenty of ice for family of four. Love the smaller ice cubes. Lots of freezer space. Very happy with product.

First unit arrived and had issues from the factory - foam extruded from both doors on the bottom and the top of the Refrig side that was very noticeable. The light switch in the freezer was not sitting flush with the freezer interior off at least 10 degrees, push it in and something was keeping it from staying. After debate we decided to call BB back and request another unit. They were great and immediately set up a new unit to be delivered. Second unit arrived and although not as bad had some minor issues...door handles on both the first and the second unit are not equally level, there are small plastic trim pieces in the end caps top and bottom and there were not designed correctly. Most would not notice it however from our kitchen table it's very apparent, freezer light switch is almost flush however there is a quality control issue on the line that built this model ... we thought we could live with it as we were living out of five coolers with ice in between the swaps and cool down times...At least that is what we thought.. Second unit under heavy load is VERY noisy. After any defrost cycle or after meal preparation when the doors are open numerous times. First unit was not this noisy no matter the load on it just a mess to look at. Just called for a service check due to the noise and was informed at the END of the call by Whirlpool that we will be charged $98 if the issue is not a true warranty issue and it "user failure". What? I just spent $1500 on YOUR machine and you want to charge me for a noisy compressor?!?!. Had a Kitchenaid for 15 years and a Whirlpool Gold before that and they were NEVER this noisy / high pitched with those variable speed compressors. This unit under heavy load sounds like a chest freezer running without a cooling fan. Totally unacceptable for this brand and the cost of this Frig. We were also sent a sound file to listen to of the normal operation so you KNOW they are getting more than a few calls about the high pitched noise that we are experiencing that they had to record it. WOW Whirlpool - when you read this review please don't bother asking me to reach out Whirlpool Customer Service, you read the disclaimer at the end of the call we just made, it's apparent that this is how you build them now and I wish I would have weighed more on the review about the noise. The mix door also has a very nice noise that was never heard in the previous generations. Sounds like a video game award before the next level.... We will be cancelling our service call and living with the noise as we are not spending $98 to be told it's normal. More over the Whirlpool rep stated that we could call the selling dealer and that they usually come out within the first 30 days on issues like this. Explained to them that we were advised by BB that they are NOT allowed to touch Whirlpool / Maytag / Kitchenaid until the 1 year warranty is up per Whirlpool Nice ring around the rosey... This unit has completely changed our opinions of the Whirlpool/Matag/Kitchenaid Brands. A former Whirlpool Fan