Customer Ratings & Reviews

So far, very happy with this refrigerator. Sharp look with the stainless steel black exterior, and it's roomier on the inside than our previous model.

I like the size of this fridge and love how finger prints don’t smudge. Only downfall is it is louder than my previous fridge.

This refrigerator works great and keeps my food nice and cold. It does run a lot and the ice maker is loud because its built into the door. No big deal for me though. The only major complaint is the delivery contract that Best Buy has with Dolly. If you can, wait for Best Buy to deliver your items. The delivery people with Dolly were rude and disrespectful

I don't love how loud it is when dispensing water and ice. Overall tons of space for storage and that's what counts in my book.

This is a very big refrigerator the only reasons I’m giving it 4 star is because it is a noisy refrigerator the ice dispenser is loud it will wake up other at night and the motor is loud.

WE absolutely Love our new Whirlpool 28.4 cu side by side. exactly as we wanted Plenty of space and lighting

We love our new refrigerator! The water unit and ice works great, the temperature is perfectly controlled and the space is amazing. We highly recommend this refrigerator!

We have been using this Refrigerator since Feb 11th when it was installed. The crew that installed it was outstanding with communication and they even gave us a quick overview of it once it was installed. We love it! It’s a large refrigerator and I love the ice maker and the fact that u can open the bucket from the inside to also get ice. Great but.

SO much space! No matter how much food I have, it feels spacious and clean. There's plenty of space in both the refrigerator and freezer. It works great. Keeps everything cold. Once the initial batches of ice are made (the first 72 hours), it is extremely quiet. Water and ice dispenser work well. It doesn't order your groceries for you or have wifi, but I didn't want any of that. I wanted a tried and true, reliable, refrigerator/freezer that keeps food and beverages the correct temperature and is generally low maintenance.

Plenty of room, bright lights and stays very cold. Ice dispenser is loud and have to press very hard to get the ice.

Love this refrigerator! The shelves are deep and very roomy. Makes a lot of ice: crushed or small cubes. Temperature can be regulated from the door panel. Water dispenser tells you in ounces how much water is being dispensed. I am very pleased with this product as well as the service that was provided from the store in which it was bought.

I bought this fridge November 16, 2019@Best Buy @Bay area blvd. to this day 4/16/2020 my fridge is not FIXED they have come out @5 times and replaced 3 different parts one of those parts twice. When part was replaced there was a gap left between the part and the walls of fridge. Also the door no doesn't close on its own like when it was delivered. My $1500 refrigerator now looks like a junk yard fridge. It was delivered November 23, 2020. I called whirlpool for the first time on January 30,2020 they came out for the first time on February 7,2020 because the refrigerator was icing up and later started making a VERY Loud noise... It freezes on ad off .Food freezes and thaws out in fridge causing food to spoil. They only have ONE authorized repair company in the Houston area ASI Appliance which might I add has horrible customer service. I bought this fridge because its bigger than most fridges save yourself the headache DON'T GET A WHIRLPOOL OR AMANA Its the same thing. I'm stuck paying for a piece of crap refrigerator.

I love it it has lots of room in the fridge and the freezer plus it looks great

So far we love it - great space and love the digital display and that the water dispenser tells you how many ounces you are dispensing

Purchased a new fridge from BestBuy. The whole process including the delivery and installation were all excellent. They were on time, professional, quick and cleaned up afterwards. We also love the new fridge. I would definitely buy from BB again and use their services for delivery and installation.

Nice refrigerator/freezer- But, the shelving placement in the refrigerator is not practical. Some of the shelves only have a 3-4 inch space that very few items could even fit in. The shelve height is not adjustable and only if a shelf is removed, will allow more space for larger size items.

Perfect! Its massive and the storage space is unbeatable. Beautiful design inside and out. My wife is thrilled.

I have owned this about one month and really like it so far. The only negative thing is that when it dunking ice and refilling the tray with water it is loud…but that is the only fault I have with it and now that I am use to the noise it no longer bothers me.

Great purchase. Loads of freezer space, with in door ice maker. Very quiet. I couldn’t be happier.

This refrigerator has a large capacity which is nice. It is a little noisy when running sometimes but not to the point that it's too loud. The ice bin is in the freezer door which leaves a lot of room for storing items in the freezer. It is a nice looking unit.