Customer Ratings & Reviews

Got this refrigerator at a great price at the outlet center. Worked perfectly and fits my new kitchen space like a glove. The refrigerator met all of my expectations, and the BestBuy install and delivery team was perfection. This is why I continue to be a TotalTech customer for life.

I have had the refrigerator for a year now and have had no issues. Love the ice in the door feature. Easy to dump out for a cooler or to fill up a blender. Also like the alert feature when the door isn’t fully closed and opened too long.

First unit arrived and had issues from the factory - foam extruded from both doors on the bottom and the top of the Refrig side that was very noticeable. The light switch in the freezer was not sitting flush with the freezer interior off at least 10 degrees, push it in and something was keeping it from staying. After debate we decided to call BB back and request another unit. They were great and immediately set up a new unit to be delivered. Second unit arrived and although not as bad had some minor issues...door handles on both the first and the second unit are not equally level, there are small plastic trim pieces in the end caps top and bottom and there were not designed correctly. Most would not notice it however from our kitchen table it's very apparent, freezer light switch is almost flush however there is a quality control issue on the line that built this model ... we thought we could live with it as we were living out of five coolers with ice in between the swaps and cool down times...At least that is what we thought.. Second unit under heavy load is VERY noisy. After any defrost cycle or after meal preparation when the doors are open numerous times. First unit was not this noisy no matter the load on it just a mess to look at. Just called for a service check due to the noise and was informed at the END of the call by Whirlpool that we will be charged $98 if the issue is not a true warranty issue and it "user failure". What? I just spent $1500 on YOUR machine and you want to charge me for a noisy compressor?!?!. Had a Kitchenaid for 15 years and a Whirlpool Gold before that and they were NEVER this noisy / high pitched with those variable speed compressors. This unit under heavy load sounds like a chest freezer running without a cooling fan. Totally unacceptable for this brand and the cost of this Frig. We were also sent a sound file to listen to of the normal operation so you KNOW they are getting more than a few calls about the high pitched noise that we are experiencing that they had to record it. WOW Whirlpool - when you read this review please don't bother asking me to reach out Whirlpool Customer Service, you read the disclaimer at the end of the call we just made, it's apparent that this is how you build them now and I wish I would have weighed more on the review about the noise. The mix door also has a very nice noise that was never heard in the previous generations. Sounds like a video game award before the next level.... We will be cancelling our service call and living with the noise as we are not spending $98 to be told it's normal. More over the Whirlpool rep stated that we could call the selling dealer and that they usually come out within the first 30 days on issues like this. Explained to them that we were advised by BB that they are NOT allowed to touch Whirlpool / Maytag / Kitchenaid until the 1 year warranty is up per Whirlpool Nice ring around the rosey... This unit has completely changed our opinions of the Whirlpool/Matag/Kitchenaid Brands. A former Whirlpool Fan

The Whirpool side by side refrigerator is 28.4 cu feet. It has ample room in both the refrigerator and freezer. It has a nice stainless steel exterior. Both the refrigerator and freezer keep the food fresh and frozen. The ice maker took more than a day to fill up but now the ice is full and we haven't run out of ice.

Love the spaciousness and can see everything when I open the doors. Also gives my kitchen an updated look.

Very nice Fridge. Very deep for lots of room for food, but please measure before trying to bring it home. Most door frames are not wide enough. I like the simplicity and how sturdy the shelving system is. It is also very easy to remove and clean.

I really like this refrigerator. I have used Whrilpool products for years. The refrigerator this one is replacing I had 21 years. I love the stainless steel. It has more room than the previous one, but it was big also.

Decent fridge and freezer that serves the purpose I need. I especially like the ice maker in the door not taking up a large part of the freezer

Fridge is great, we love the space we got for the price. I love the measured fill feature, and the freezer gets plenty cold enough for our ice cream freezer bowl. The only problem so far is that the door open alert will randomly go off around once or twice a day, at which point you have to go open and shut one of the doors to reset it. Hopefully his will be covered under warranty. I haven't had a chance to look into that yet.

Very spacious. Clean looking and functional design. Plenty of ice for family of four. Love the smaller ice cubes. Lots of freezer space. Very happy with product.

This was an exchange because my original purchase of a Samsung gave me nothing but problems. The Whirlpool offed all the features I was looking for and is working fine. A little noisy at times but that seems to be the norm now- a- days. I did have to have them come out again after the installation to correct a door handle issue. One handle was not installed properly.

We love this refrigerator. Its not a fingerprint magnet, it has plenty of storage, and has plenty of features

Great fridge more space than what I Thought. Everything I expected and more.

It's always fun for me to get new appliances. This refrigerator is not a disappointment. I prefer Whirlpool appliances, so I chose this one after researching. Our old one with many of the same features, but not digital, lasted 17 years. It would have gone a little longer, but I know newer ones are more efficient for the environment. I love this one. It's spacious and looks sleek. My friend who has a more expensive one has had nothing but trouble with hers. She is going to give it to her niece and buy one of these. I wasn't a fan of Stainless, but really love this one.

We've only had this unit three weeks, but so far so good. My only concern is that the freezer drawers don't easily pull out for easier access, but that is definitely not a deal breaker.

This refrigerator is great! Roomy, looks great, works as expected. There is one minor issue that I am having. The refrigerator door squeeks. My husband has adjusted it a couple of times and it will stop for a day or two and then start again. Once we fix that, this will be the best fridge we have owned

Nice cold ice from the ice maker. Plenty of storage space in the freezer. Best Buy customer service was great

Able to fit all our food, super easy to use, easy access for kids, love the locks on the water.

Fridge has alot of space inside,good size.the noise of the fridge is okay not noisey

So far love this. Going from the traditional freezer on top and fridge stuff on bottom to this. I’m tall and having things in fridge wide at my height is just great. Love having a drawer where we put all our deli items. The water dispenser/ice dispenser works great. So convenient to have. Looks like the filter is a few second replacement when the time comes. Great buy! Fully recommend