Customer Ratings & Reviews

After 16 months, we still love this large capacity refrigerator. We bought this model because of the engineering of the icemaker in the door and for the extra space it allows in the freezer. Everything works great and better than expected. My only complaint is the water filter light comes on within 3 months...it is supposed to last 6 months. We just reset it and change it after the recommended 6 months. Everything else is great!

Well lit, roomy, super cool ,modern and functional water dispenser. Pictures don't do this beauty any justice. I was pleasently surprised by how large this fridge was inside. The handles are super sturdy and durable. Gets an A in the lighting department. Affordable and I wouldn't change a thing about the design.

There was a reason it was on sale when we purchased this, I was hoping the reviews about how this Refrigerator gets too cold and freeze foods were not true BUT it is. This Refrigerator will get way too cold at set temperature and even adjust to cooler setting it still will freeze your drinks and food in all shells. This look nice and great price but yes it will freeze your foods! a little bit disappointed and would not recommend this to friends or family on this one!

This has more space than my last refridgerator. Love it. Ice maker noisier tho. Installation was a bit of a problem, with wiring from door doesn't seem very sturdy, but we'll see.

So far so good. We purchased this refrigerator to replace our Samsung fridge. We were having nothing but problems with the ice maker with the old refrigerator. So far so good with this one. Only have this one for a month but no complaints. We have other Whirlpool appliances in our household and we haven't had any problems with them either.

Fridge works great plenty of space and great for no finger prints

My new side-by-side unit was purchased and installed in September of 2019, and has operated perfectly with no major issues. I ordered the model with black stainless steel exterior; and it is fabulous - the best finish I have ever seen in a major appliance. The sculpted stainless steel handles are a "work of art" - as is the ice & water control center. Yes, this refrigerator is spacious inside. But, I find myself longing for the same "erector-set-style" fully adjustable shelving with integral ribbed steel reinforced glass pane surfaces that my previous General Electric side-by-side refrigerator had. And yes, the current style shelving of this Whirlpool unit is "functional." But, the interior "extruded-cavity-molded" plastic "support nubs" and the "unsupported" glass pane shelves have the look and feel of "cost-cutting cheapness." Sadly, General Electric, Whirlpool, and most every major "side-by-side" fridge manufacturer of today only offer the same "cost-cutting" and rather flimsy "unsupported glass window pane shelving." The compressor of my new Whirlpool unit runs quietly, using variable speed control, and features a robust 20 amp. motor. The automatic defrost control uses software driven "adaptive logic," and cycles "on" and "off" based on multiple data inputs from strategically located sensors. In my opinion, Whirlpool makes the best quality fridges currently available for residential usage. Although not "perfect" in every respect, this unit is certainly "FIVE-STAR" material. I recommend it without reservation. And if you opt for an extended warranty, AVOID the "Geek Squad" offerings and instead buy from Whirlpool directly.

My only negative comments are: (1) the right side door doesn’t stay open all the way when accessing the fridge, and (2) as noted in other reviews, it is louder than I would prefer.

Bought as a replacement for a worn out refrigerator/freezer. Delivery was quick and efficient. Easy install and haul away of old unit. Ice machine and water dispenser works well Temperature maintained in both refrigerator and freezer compartment nets. Adequate storage space, quiet, and interior lighting works well Highly recommend for a no frills model

We've only had the refrigerator for a month now but so far it has been an excellent choice. Love the size, we already had a large side by side but the extra couple cubic feet really make a difference. A lot of people say they hate side by sides, can't get the doors open far enough, no room, etc. - that is not the case here, we have had no issues opening or getting to things inside, plenty of room. It is very quiet. The seal is great, the temperature held even during the hottest days. The ice maker itself (not the storage area) is completely out of the way, freeing up storage space that is usually hogged by that contraption. The door panel is very intuitive. The Geek Squad delivered (during covid restrictions) and set up and they did an amazing job.

Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Fingerprint Resistant Stainless Steel Fits all my needs, Love it.

This fridge is huge, I can hold so much stuff. It is a couple of inches deeper then a standard fridge so it sticks out from my cabinet by about 3" but it is so worth it. The big door bins can hold a lot of stuff since they are so wide. I wish it came with one more door bin as there is enough room for it. The shelving is not adjustable for height but the spacing is usable and ok with me. The water filter is super easy to replace and inside at the top so convenient to get to. On the freezer side since the ice maker is on the door there is a lot more room in the box part, very efficient use of space. The ice cubes are small square pyramid shapes, if you use the crushed ice option it comes out finely and evenly crushed. Seems well made and the finish is perfect. Looks like it costs much more then it does. good value. A couple of things they could improve would be the ice making speed, its really slow, in a day it only fills the bin halfway so if you're a heavy ice user this will not keep up with you. The door alignment is also off, my fridge side is about 1/16" higher then the freezer side, I adjusted it as low as it would go and this is the best I could get it, when it came it was about 3/16" higher. Also, I find it strange that it is not energy star so I could not get my state rebate for appliances, I though all new appliances would be energy star.

I love the space this refrigerator offers. It is very easy to keep clean and doesn't leave fingerprints. I love that it offers the deli drawer. I wish the ice machine were quicker to make ice; it's decent, but I wish it produced quicker.

Love my Whirlpool refrigerator. It is spacious and has lots of drawers.

We love our new fridge! Beautiful color, Ice maker and water work great! Has lots of space inside.

Lots of room in fridge and freezer. No shallow egg carton shelf with cover in fridge. Maybe can order. Slight delay in dispensing ice on freezer door.

Great refrigerator! Beautiful design with a well thought out interior design. My only suggestion would be to add additional lighting in the interior.

Bought it , and was pleased with the amount of space available to store food. Ice maker is great.

Only thing is the ice dispenser is loud and the water can measure how much is being dispensed but it’s not accurate when measured with a measuring cup.

We've owned this refrigerator since Nov. 2021. Worked fine until about 9 months ago. The icemaker stopped working. I tried several things that didn't work and finally just ordered another refrigerator. I had to remove the doors to get the unit out of the kitchen and when I did, I found the wires completely cut in the hinge area. I will try to fix the wires and use this unit in the basement area of our home. Too bad we liked the space this unit offered but bad design for the wiring.