Customer Ratings & Reviews

I am so happy with this refrigerator love having water and two different kinds of ice. I use it constantly during the day. Service people came out and took care of the couple little things that needed fixing and very pleased with the hole experience.

Super happy with this refrigerator love that has an ice machine maker and water built in…

Still going strong We love it Space is excellent The shelves are so easy to keep clean

Great refrigerator! Beautiful design with a well thought out interior design. My only suggestion would be to add additional lighting in the interior.

Purchased a new fridge from BestBuy. The whole process including the delivery and installation were all excellent. They were on time, professional, quick and cleaned up afterwards. We also love the new fridge. I would definitely buy from BB again and use their services for delivery and installation.

So far this refrigerator has been great. Plenty of space, keeps food nice and cold and looks nice. We purchased online and the team that came for delivery and installation was top notch. No complaints!

Really enjoying this new refrigerator. Features meet our needs and then some. Maintains freezer and regular part of the refrigerator at the proper temp. Ice maker so far works well and makes plenty of ice. Whirlpool did an excellent job on the interior lay out and spacing of the shelves. Recommend this side by side highly.

Love the size of this, holds a lot of items. The color is amazing in my kitchen. Clean very easy. Love the ice marker in the door gives more room. Is a little nosier than my old one when making ice.

It has been about 30 days since the installation. The refrigerator is good. The only issues I have is a) The drawers and door shelves seem to be made of cheap / thinner / lighter plastic (compared to ones on our older Whirlpool refrigerator) and there is a fear that over time and use it will crack / break b) The cover to the Water Filter seems to have a weak hinge mechanism, and over the years (2 times a year replacement) may break off - without the cover, the filter will not "Seat itself properly) c) Unlike the single water filter the fridge does not come with aan Air filter. Like the water filter one should have been provided with the fridge

Fridge and freezer are great. Nice and big. Inside trays and compartments are nice and durable. Well made. The ice dispenser is a little slow and sloppy & it’s somewhat obnoxious to have to run 4 gallons of water through every new $50 filter.

I recently purchased a refrigerator from Best Buy and I have to say that I’m extremely satisfied with my purchase. The sleek design of the refrigerator is a great addition to my kitchen, and it’s incredibly spacious inside.

The machine produces ice as advertised. It is roomy and easy to store items in it.

The fridge is nice and big. Lots of room on shelves and bins. However, it is deeper than we expected (and obviously measured). The ice maker works nicely. However, the only con so far is that water seems to condensate and drip down pretty frequently when dispensing ice and water.

Excellent product! Extremely pleased with this purchase. Spacious and overall excellent.

We ordered this and it got exactly in the space as we hoped it would! We thought the measurements would be tight (about .5 an inch) on both sides and thankfully the doors opening weren’t an issue. My mom says it’s very spacious and that she loves it. :)

So far so good. Have had it for a few weeks now. Runs quiet and has lots of storage space. It does make some funny noises now and then but nothing crazy. It does not come with the compartment in the door to store dairy and eggs. But I have read that you can order it separately if you like.

Great refrigerator. One of the biggest residential side by side refrigerators. 3 drawers in frig instead of 2. Great for separating veggies, fruits and lunch meats. The ice maker is in the door. A great space saver but is noisy when you get ice, that should be expected. It is quieter than other refrigerators I’ve had in the past. That’s the only down side to this appliance. We really like this frigerator. Best Buy had it at a great price too.

So imagine if just by opening your car door you could tear cables that connect your automatic windows.... Well, our ice maker stopped working about a year and a half after owning this whirlpool. Service technician from whirlpool found that our cables in the freezer door were just split from normal opening and closing the door. Not covered, not considered a defect, only solution is to buy a new freezer door for around $900. Huge design flaw and will definitely not consider whirlpool again for fear of this happening again.

Love the size. 28 cubic ft is an amazing amount of space. It replaces a 24 cubic ft unit but it fits in the same space. Ice unit not in the door is a great space saving feature. I wish that the refrigerator shelves where adjustable and the magnet closure takes a little getting use to. Overall very happy with the purchase.

Bought this refrigerator 4 years ago. It has work very well until just recently It suddenly stopped making ice and I had a tech come in today. He showed me where live wires we’re completely sheared in my wiring harness under the freezer door. This was behind a metal access panel . I of course called customer service and was told they had not heard of any similar problems. I asked to send them this pic and they declined. I have since gone on Line and seen the same exact issue. Not sure I will sleep well nights until I can get the refrigerator replaced