Customer Ratings & Reviews

Great refrigerator overall. Plenty of space, stays cool. easy to clean. I wish it made more ice is my only complaint.

It has been about 30 days since the installation. The refrigerator is good. The only issues I have is a) The drawers and door shelves seem to be made of cheap / thinner / lighter plastic (compared to ones on our older Whirlpool refrigerator) and there is a fear that over time and use it will crack / break b) The cover to the Water Filter seems to have a weak hinge mechanism, and over the years (2 times a year replacement) may break off - without the cover, the filter will not "Seat itself properly) c) Unlike the single water filter the fridge does not come with aan Air filter. Like the water filter one should have been provided with the fridge

WARNING! DO NOT BUY!! We also loved this fridge due to its larger size and great features. However, due to a manufacturing defect, the wires in the base of the freezer door will fray or break over time (about 2-3 years). We learned about this defect after our ice maker stopped working and the Whirlpool repair guy said it's only a matter of time before everything else stops working. There is currently a pending class action lawsuit against Whirlpool that we joined with hundreds of customers whose fridge broke down after the 1-year warranty period but within 3 years of purchase. Replacing the freezer door and ice maker cost about $1,000, almost the same as a new refrigerator. Whirlpool knows about the defect but just offers 20% off a new refrigerator and will not help. Whirlpool used to be a good company; not anymore. https://chimicles.com/whirlpool-refrigerator-broken-wires-investigation/#:~:text=CSKD%20is%20investigating%20potential%20class,Fridge%20Serial%20No.

Excellent product. Well thought out, easy to use, love the ice in door tech. LOTS of room!!!

Hands down one of the best refrigerator ever. Highly recommend it to everyone. I hope i win thr 400 dollars for this review.

Overall is a good frigde, but the cooling it xan be better

We are happy w the amount of space. However it took some time to figure out water and ice. Just had to get it flowing. Also the air filter was not included. Had to call

I recently purchased a refrigerator from Best Buy and I have to say that I’m extremely satisfied with my purchase. The sleek design of the refrigerator is a great addition to my kitchen, and it’s incredibly spacious inside.

The refrigerator is working very well. It is large and roomy inside to accommodate my families diverse needs. The freezer maintains its temperature despite the many times the children open it. The ice maker is working well to keep up with the family. The locking feature is a plus with a toddler. It has a beautiful finish and is truly fingerprint free. Thank you.

I really like it, has lot of storage space and looks very nice

spacious with good organization of shelves for easy access - still waiting to see if there is a problem with the ice maker's retractable arm that is the on/off control for ice production - the control arm has not yet descended as shown in the owner's manual after three days of operations so my evaluation assumes that this problem will resolve or be corrected

I’ve had this refrigerator for about a month and so far it’s been great. Plenty of room in both fridge and freezer and it makes ice pretty fast. I have 5 kids and it’s holding up to all their abuse as well. If I had to recommend something I would say that the refrigerator needs one more shelf on the door, other than that we’re all very happy with the purchase.

The fridge has so much space and layed out well. I like the measured auto dispensing water feature.

We ordered this and it got exactly in the space as we hoped it would! We thought the measurements would be tight (about .5 an inch) on both sides and thankfully the doors opening weren’t an issue. My mom says it’s very spacious and that she loves it. :)

Fridge and freezer are great. Nice and big. Inside trays and compartments are nice and durable. Well made. The ice dispenser is a little slow and sloppy & it’s somewhat obnoxious to have to run 4 gallons of water through every new $50 filter.

I did my review before purchasing a new fridge, I'm glad I decided for this one for what I think it was a good choice. It was delivered with no damages. This fridge is quiet, roomy, well lit, have a great look and works perfect .I'm very happy with my choice so far ...I only had it for a month.

the fridge was delivered on time with no issues. it has plenty of room in it, more than my last fridge

Really enjoying this new refrigerator. Features meet our needs and then some. Maintains freezer and regular part of the refrigerator at the proper temp. Ice maker so far works well and makes plenty of ice. Whirlpool did an excellent job on the interior lay out and spacing of the shelves. Recommend this side by side highly.

Very satisfied with whirlpool side by side . Very satisfied with Best Buy

The fridge is nice and big. Lots of room on shelves and bins. However, it is deeper than we expected (and obviously measured). The ice maker works nicely. However, the only con so far is that water seems to condensate and drip down pretty frequently when dispensing ice and water.