Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $419.99
Clearance
The comparable value price is $1,889.99

Customer reviews

Rating 4.4 out of 5 stars with 2170 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the spacious interior, ice maker, and fingerprint-resistant finish of the 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage. They appreciate the ample storage space, easy access to ice, and the fact that the stainless steel exterior does not easily show fingerprints. However, some customers have expressed concerns about the noise level, lack of adjustable shelves, and temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,170 reviews
  • Rated 5 out of 5 stars

    Spacious refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I love it very spacious, but make sure you measure the refrigerator, doorways and the space you are putting it into because I didn’t measure the doorway and had a hard time getting it into the kitchen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Opening freezer door is a $900 defect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So imagine if just by opening your car door you could tear cables that connect your automatic windows.... Well, our ice maker stopped working about a year and a half after owning this whirlpool. Service technician from whirlpool found that our cables in the freezer door were just split from normal opening and closing the door. Not covered, not considered a defect, only solution is to buy a new freezer door for around $900. Huge design flaw and will definitely not consider whirlpool again for fear of this happening again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Danbren, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like shelves to adjust better like freezer can store more and see better what I hhave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs Quiet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have had it for a few weeks now. Runs quiet and has lots of storage space. It does make some funny noises now and then but nothing crazy. It does not come with the compartment in the door to store dairy and eggs. But I have read that you can order it separately if you like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the Best Buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fridge, so far it’s doing it’s job. I hope I don’t have some of the issues from other reviews. Best Buy customer service sucks on all accounts. I cannot get a callback from corporate and they are using Covid as a crutch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine produces ice as advertised. It is roomy and easy to store items in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. 28 cubic ft is an amazing amount of space. It replaces a 24 cubic ft unit but it fits in the same space. Ice unit not in the door is a great space saving feature. I wish that the refrigerator shelves where adjustable and the magnet closure takes a little getting use to. Overall very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Garage Fridge it’s working great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Works well. Very spacious inside both fridge and freezer. Would definitely recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with the purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and great buying experience, the sales associate who helped me was knowledgeable and provided excellent customer service. The refrigerator is wonderful, spacious, and quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Value of Lot of Storage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more freezer space and this filled the need. Good design when it comes to function, but it is noisy If your looking for a frig with a large storage capacity, this is it. It beats bending over to find things like in the French door models and changing the filter is quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great side by side refrigerator, replacement during remodeling project

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, spacious shelving

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well, although it takes time getting use to the ice maker noises. I thought the water from the dispenser would be cold, but its not. The lever to dispense ice is a bit hard to press, but manageable. I like the light features on the dispenser. I was surprised to find that the door panel color did not match the side panels. Our unit is exposed on one side, so you see the contrast between the black stainless steel and the sides are a different material. The installers removed the 36" front door to bring it inside. They didn't want to risk scraping the sides as the true width of the door is about 35" if the door is not removed. Be careful of your measurements and take into account to measure from the actual door to frame width and not the framed width only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharon’s refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is very sturdy and keeps the food in the compartments fresh. Milk, juices and water is kept cold. The freezer holds food and keeps it frozen . The space is available for storage of our frozen foods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like everything about it

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is BY FAR my favorite appliance I’ve ever owned!! It is beautiful and very functional and especially in inside is roomy and well organized! It allows for so much more space on the inside of the fridge makes it easy to stay organized. The drawers in the refrigerator slide so nicely. We ABSOLUTELY LOVE this product and highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Works good and lots of space. I love the no show fingerprints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge, but shelves are fragile.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit and finish appear good. It is quiet and cools as it should. Interior is well lighted. The only drawback is that the lexan shelves are flimsy. In fact, one door shelf cracked already after one week's of operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much room, love this fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It is very spacious and has plenty of room for everything. I can't believe the how much will fit. Door bins allow enough room for gallon of milk. If you have a large family, this is for you. Love the ice bin in the door. Even more room in freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Whirlpool refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has plenty of room for all the food I want to put in it. The freezer is very roomy. The inside light is and it’s easy to see everything. The outside color is very nice. I plan to keep it a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New Frig.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is just what we needed. It's big and roomy for all the items we need to refrigerate. Hopefully it wil stay with us for many years. It also looks good in our kitchen.

    I would recommend this to a friend