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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,171 reviews
  • Rated 5 out of 5 stars

    Happy so far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only been a month, so I can’t speak to longevity, but so far it’s been good. Lots of space, lots of shelves, and basically silent. The only issue so far is that the measuring instrument for the water dispenser is inaccurate. If it says it dispensed 8 oz. it was really only 6.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Flaw in door wiring, ice maker fails, don't buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned this refrigerator since Nov. 2021. Worked fine until about 9 months ago. The icemaker stopped working. I tried several things that didn't work and finally just ordered another refrigerator. I had to remove the doors to get the unit out of the kitchen and when I did, I found the wires completely cut in the hinge area. I will try to fix the wires and use this unit in the basement area of our home. Too bad we liked the space this unit offered but bad design for the wiring.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it has lots of room in the fridge and the freezer plus it looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hawaii

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing is the ice dispenser is loud and the water can measure how much is being dispensed but it’s not accurate when measured with a measuring cup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Very nice water dispensing system. Ice cubes are a great size. Much bigger than I thought I was going to get. I’m very pleased. The Beat Buy delivers were awesome. Very professional and we’re following Covid-19 protocol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy for the money. Tremendous storage space. Love the ice storage in the door leaves more space in the freezer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Major design flaw!!! Buyer beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this refrigerator, however after 2 years the Ice maker quit working and we discovered that the wiring below the door was rubbing and broke wires. Is a total mess. I hope the company reaches out to fix this??? I’m heart broken.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Julie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Nice big fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, large fridge. I like the fact that the ice maker/water can dispense while the refrigerator door is open. Replaced a 5-year old Samsung that had an icemaker that was replaced 3 times. Get a Whirlpool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! It makes great ice and has good storage capacity for my needs - small household. It was available and at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, great icemaker but a bit noisy when it runs, easy to use controls, water and ice dispensers are logical and functional, shelves are easy to adjust and clean. A big improvement over our fashionable but poor quality French door this replaced.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Whirpool Refrigerator not a good as before.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that my new Whirpool refrigerator showed some problems within the first 3 months after I bought it. The fridge has loud noise, some food in the fridge gets frozen, the shelves cannot be moved around, no butter shelf and handles/doors are misaligned!!! Why??? Are those standards now with Whirpool refrigerators? I have called technician to work on it and still it did not resolve the problem. It is embarrassing on Whirlpool to have refrigerator defects such as this considering that Whirpool used to have a good reputation (I had Whirpool Fridge for almost 20 years before this purchase). My question now is, Does Whirlpool not have a good quality control anymore? Whirlpool has always been my favorite kitchen appliance brand but with this new purchase, I have lost my trust on the brand. I could not even recommend it to others and even show to my family/friends my new refrigerator that I paid alot without telling them defects.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, MariaL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Nice value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more room that I expected and the door features are easy to use. I maker is very nice in that it does not overfill or create clumps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to fit all our food, super easy to use, easy access for kids, love the locks on the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Wonder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool refrigerator is great!!! I love the no fingerprint feature on the stainless steel!!! A lot of room inside the refrigerator and freezer!! Great size ice cubes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great side by side refrigerator, replacement during remodeling project

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were running out of space in our fridge upstairs and needed to get something extra for the garage. I looked in multiple stores for the best fridge. I am so impressed by the space this fridge has. There are so many shelves and the shelves are pretty deep. It holds everything perfectly! Two big thumps up on such an awesome product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Fingerprint Resistant Stainless Steel Fits all my needs, Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot so far. Only had it a week. But so far it works for me. I didn’t notice it doesn’t have a temperature control for refrigerator and freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice fridge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back upper shelves actually semi freezes my food and the lower door shelves are not as cold so I've had to just change where I put items based on how cold I want them kept. The water dispenser does not dispense very cold water. My other fridge dispensed much colder water. But I do like that you can just press a button and have your glass fill with a preset amount or water. Also the water dispenser works even when the door is opened. The freezer keeps everything nice and frozen. The fridge is very deep and spacious. I love it! I hope it lasts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is spacious and arranged for all my needs. I like the ice in the door. It gives me more Room in the freezer for all my food. A like that a light comes on if I forget to shut the door completely. The icebreaker feels rapidly

    I would recommend this to a friend