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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,171 reviews
  • Rated 5 out of 5 stars

    28.4 cu. ft. refrid.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding features easy to use! Enjoy the extra storage space! Excellent quality and really enjoying ice maker and water dispenser!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly designed except the ice and water to dispense is rough once you use it and noisy a little but an overall is good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool 28.4 Cu Ft. Side-by-Side Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rather have my old refrigerator back. Almost $2,000 and we are taping and propping some vent piece that goes to the in door ice maker. Nothing holds. The ice maker does not make enough ice for even my husband & myself. We have to buy ice if anyone comes over. It has a "Fast Ice" option which only lasts 24 hours, even this is not sufficient. Reading the materials given it says if that is not enough turn it colder. That froze glass bottles of lemonade in the refrigerator side; which by the way cools unevenly. Even after turning the freezer back to the recommended temp, if items are left in certain areas of refrigerator side they freeze. When I tried calling support on abbreviated manual that came with it, it was an automated system all in Spanish. I thought that must be a temporary error; so I tried different days & times; I even googled the contact number and got the same information. I went to the Website to see if that would help - after a long, tedious process & having to register & become a member I found no help at all. Also, we had to pay $29.99 for a water line kit but were told it would be refunded if not needed & they could use the current one. They used the current one, took the kit back unopened but never refunded us. Last blow on this is I am a Best Buy Rewards Member, all sales ads seem to come to regular mail just fine. I get bombarded with "Deal of the Day" and multiple others. I purchased this $1,994 appliance & a $1,518 computer set up a bit before; each earned a $15 reward that somehow went to spam. As part of the new year clean up of old mails I found them expired. Nice! NOT! I REALLY want my old refrigerator back. Plenty of ice, plenty of room. We were charged $24.99 for haul away. It worked fine. I don't know why we didn't have it put it the garage or basement. This may be my fault; I did have a headache and the installers were here forever. They took my house doors off, then took off the doors of the refrigerator. They had my son help. I have never seen such a thing....I don't know how I let it go. If not to us for a spare to charity, something. But it is a far superior model to this one. I would trade.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey BuyersRemorse, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 4 out of 5 stars

    Good Refrigerator - Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy price was outstanding. Only thing lacking for me was a covered butter area, otherwise this refrigerator has everything you could want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is much bigger than the last so I am able to fit more food in. Refrigerator and freezer stay super cold. Great for keeping food in the chill/cold environment. Overall I love this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this side by side.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a frig./ freezer combo with the freezer on the bottom and even though it was 31.1 cu. ft., this refrig./ freezer combos appears to ba a lot more roomy. Also, the prior model, NOT WHIRLPOOL, had a defective ice maker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy-to-use Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the performance, power consumption and ease of handling and storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having more room in fridge. So far Im good. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! It’s bigger inside than my other one. For the first time I have an ice machine and water maker. Love it! What a treat!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SRF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice storage in the door which allows for more room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. Ice dispenser noisy. Color matches well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love refrigerator with ice bin on the door. Lots of toom inside freezer & refrigerator side. No problems except the front doors are not even.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this refrigerator. It is very spacious making it a lot easier to find everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amount of space this fridge and freezer have! Only complaint is when dispensing ice the machine is quite loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator ever! It's not only a beauty it's also very spacious. It's easy to keep clean and very quiet too! Perfect size ice cubes also! You won't go wrong with this Whirlpool.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not perfect, but it'll do.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two freezer door shelves broke the 1st week and we cant find replacements. Fridge freezes thing put in back, even at warmest setting. Ice maker and water dispenser is ok. Love how big it is, just wish it worked better.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey LisaMarie, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    chico

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and sleek lots of space How do I get a glass of water though,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Damaged but no other complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came damaged, not sure if from best buy or the manufacturer. The seals to keep the fridge were damaged. All in all, love the fridge as we're waiting for the new one to be here. I read a lot of comment saying it was loud, the only time I would say it was "loud" was when the ice would form, otherwise I wouldn't complaint about the loudness. Love the exterior look, inside is spacious, other than recieving a damaged fridge it's been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with lots of space, keeps things ice cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Whirlpool gold before and was happy. I expect the same with this new fridge but cleaner running. Love the ice maker.

    I would recommend this to a friend