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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,171 reviews
  • Rated 5 out of 5 stars

    A year later, and not a single issue!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned a few homes, and this refrigerator is by far my favorite out of all of the others we've had. It's huge, and Whirlpool made a good use of space. We've had it almost a year now and still love it. No issues, no regrets!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy choices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, space and functionality. I have had both the side by sides and the French door with bottom drawer and have learned that I can’t stand the bottom drawer freezers. Way happier with this side by side

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall fridge is ok, wish it had more options on how to organize shelves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Time Buyer of this Frig.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator!! Great Design for Large Items. Mega Storage. Rolls easy to clean in back for it's size. Made in U.S.A.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have a lot of the bells and whistles other models have, but it keeps fridge and freezer items nice and cold and it has ice and water dispensers. That's all you really need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator if it was black it would be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge. The install was a bit disappointing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Met all our expectations. Whrilpool is a good brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool side by side fridge freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few weeks in pleased with the fridge. Great amount of storage,ice maker very efficant. Like the black stainless finish, does not show finger msrks. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup went great. Had a very difficult time getting the product from other companies. Best Buy was great and delivered and setup the unit where others did not have stock and had no interest in earning my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the spacious interior and sude door space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding in-store experience! Love the decision we made in taking the salesman's recommendation based on our requirements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a real bad time with our previous (another name brand) fridge but lived with it for 10 years. This one has a lot more room inside with the outside dimensions the same as our old clunker. So far temps hold as set AND it makes good ice. Quiet operation and well lit inside.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Butter Tray Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful refrigerator, quiet, high capacity, good ice maker. However I had to mark it down because of the missing butter compartment, a very important part of any fridge (to us, lol). I also dont understand why we can't even purchase the tray, if anyone out there knows where to obtain a butter tray that really fits please shout it out. Another issue is the inability to move the main fridge storage trays, save one ( I understand the efficiency of the airflow design but other manufacturers are able to provide this feature. The doors DO have adjustable bins). It would also be nice if we could see the actual temp in the fridge & freezer, the sensors are there so why not include this on the display? I would also like more detailed instructions regarding the display panel. Overall a high quality fridge with those few annoyances.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. There is a lot of space and the LED light is noticeable. I love it. I think this refrigerator look really nice on the outside with the cute handles. I researched for my refrigerator for a long time and went with this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noticed a lot of cosmetic defects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to match all our appliances with the same brand and ordered the Whirlpool - 28.4 Cu. Ft. Model: WRS588FIHV - Black stainless steel. After delivery we noticed a lot of cosmetic defects. Visible glued corner in the bottom corner of the door, grease inside doors, small visible scratches inside and refrigerator tray with a small crack. Deliver crew removed from box in my driveway so it looked like it was not damage in transport and came like that from manufacturer. Returned appliance. Easy to return at Best buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far, I am very pleased with my product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase, The fridge is great and am happy with the delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my side-by-side refrigerator. Works great and I no longer need my old freezer that required defrosting quite often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is massive. Only downside to it is that it does still out pretty far from my cabinets. Honestly a great refrigerator otherwise

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy. shelves are awkward position and fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid side by side freezer/refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old model with the same brand and are pleased with the newer model. Best Buy did a great job with ordering and installation. The price was such that we’ll be purchasing more appliances from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge GREAT PRICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the size of this unit where I am able to fit more than my previous fridge. Inside looks modern and sleek. Nice LED LIGHTING and electronic ice dispenser. Only downfall is that the water that comes out is room temp would be nice if it were cold water

    I would recommend this to a friend