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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,171 reviews
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is perfect for the space we bought it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old refrigerator broke down and it was nice to get a new refrigerator that was smaller on the outside, yet had more storage capacity on the inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung and had all sorts of problems. Love this refrigerator. The icemaker is in the door so there’s more freezer room. refrigerator door Has lots of room, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capacity

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage capacity is great. Besides ice maker being small, it chills everything great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. The only issue i have, must be very careful with cleaning. Anything little more abrasive can scratch it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased the Whirlpool last month but the refrigerator is excellent and we are happy with the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and guidance. Excellent product selection and availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, simple, easy to use fridge. Lots of great features without being really complicated. I love that I can automate how many ounces of water are dispensed. Looks very sharp in the dark steel. Definitely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this fridge for 1 month. So far this is a great purchase. Keeps the food at a perfect temperature and large enough for a big family. Love the water and ice function as well. It even has a lock to keep the kids out of the icecubes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It has a sleek design and plenty of room On the shelves. The ice maker and water works perfectly. I also like having the extra drawer inside the refrigerator for deli and cheeses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery service was smooth. Love my new refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool side by side Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and excellent service! Price match guarantee was great. customer service representative was very helpful. The delivery service personnel were very professional and courteous.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Purchased twice and both defective!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this refrigerator for 2 years and the refrigerator door came unbolted and crashed onto the floor with everything inside door broken across the kitchen. Door is heavy and dangerous and could have injured someone. Thinking it may have been defective, purchased a 2nd same appliance and freezer door made noise and compressor sounded like a car running so immediately had refrigerator removed and purchased a different brand. All of my other appliances are Whirlpool and we haven't had any issues with them but I would never buy another Whirlpool refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, BrendaC. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Whirpool always is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my new whirlpool side by side refrigerator. The no show stainless is a great feature for anyone wanting stainless. Ice maker is a little loud but not a deal breaker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good purchasing or installation experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't review the refrigerator, since after several months of cancellations and rescheduling on the part of Best Buy, I finally canceled, and bought a refrigerator elsewhere. I suspect, once I studied all the details of the order, that it wouldn't have actually fit my space, like the Whirlpool Microwave didn't. Both of those orders were placed with the help of the Best Buy salesman, who was nice but ignorant about how to suggest an appliance that would fit the space I had carefully measured out. I am not allowed to review the purchasing or installation experience here, but if I were, I would give it 0 stars. I will never use Best Buy for appliances again, and will recommend against it to anyone who asks me.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Bye Bye Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, top shelf will freeze a salad. I don't miss the Samsung flex that died after 4 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall refrigerator... sometimes water filter says it needs to be changed when it doesn't actually need to be changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator meets all my expectations except door on right hand side makes a rubbing sound when the door is opened or shut. Repair person unable to stop the rubbing sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a defect on the refrigerator door on the inside of the door, otherwise we love the refrigerator

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving this one star because the delivery was cancelled 6 times before it finally arrived 6 months later. Very disappointed with customer service. Was hoping for some type of discount for the inconvenience. We have purchased many major appliances from Best Buy but this was a very bad experience.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand