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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,171 reviews
  • Rated 4 out of 5 stars

    Great price for large refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features and size are excellent for price. Issue is relatively slow ice production. Separately, installation crew was very unprofessional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this refridgerator has met all the expectations I was needing. very large inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value for the Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an only 5 year old Samsung french door Refrigerator which was such a disappointment. I went back to the basic side by side. This Refrigerator is big and clean looking and the price was very good. Hopefully this will last a lot longer than the Samsung. Plenty of room. Ice Maker is really good and leave plenty of room in the freezer due to being in the door. THe water and ice dispenser is excellent. As a bonus, I feel proud to buy American.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Side by side fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how it works yet, been 2 weeks and haven’t got to use it yet. Freezer door is warped and does not seal when you close it. Had to order another fridge, was supposed to get a new one delivered the other day, but the delivery guy called in sick, now I have to wait another week and a half again before they can come deliver? Not impressed with customer Service. Hopefully I will like the product when I get to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised! I would highly recommend this refrigerator

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent But Could Be Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases this because I love the Measured Fill option for Cooking. We had an older model from Whirlpool that has Measured Fill and loved it. There were two things we loved that this one does not have. 1st is the multiple measurments. This newer model only has 1/4, 1/2, 3/4 and 1 cup measurements. The old version had 8th also which was very handy. Why revert such a nice feature. 2nd the water line rotated to allow you to fill larger pots. It was great to be able to fit the pot under which you can't do with this newer model. I don't understand why features like these would be removed when they were so nice and worked extremely well. Finally, the freezer door was not aligned and rubbed. Geek Squad came out and easily fixed this but would have been nice if the original installers would have fixed it when we pointed it out.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi 00nardo, thank you for your review. At Whirlpool, we are constantly working to improve our services, through feedback from customers that we are able to do so. We have documented your concerns, for review by our Engineers. Our Engineers do regularly review our files, to look for areas in which we can improve our products. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator had a slight problem. The second one worked like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being disappointed for not getting my appliance on time, I am very pleased with this selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My refrige

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator for me and my family. Since the day we got it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like having a side by side again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waiting on a getting the doors adjusted to get the doors and handles aligned. Love the smaller shaped ice cubes versus the moon shaped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator so much!!! Now...if only my teenager would stop locking the water because I'm old and can never remember how to unlock it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this whirlpool side by side . Had a. Samsung French door. Never again will I get a French door

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool Refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unimpressed with this refrigerator had to have it adjusted to make it level and the door aligned now i cannot move it without some lunricant like say windex unlike the GE unit it replaced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    my new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very efficient.it is simple to use,. i like it .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Last Whirlpool Appliance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to be brand loyal to Whirlpool and their sister companies. Not any more. Fridge works ok when it works. First one had broken ice maker. Best Buy exchanged it right away. Second one the ice maker broke after about 9 months. It was still under factory warranty. Called Whirlpool and they sent a tech out said wiring harness running through the door was broken so he tried to fix it. That didn't work so he ordered a new door, said it would take about 8 weeks to get a door. 12 weeks later still no door. Got the runaround from both Whirlpool and the tech for the next couple of weeks but still nothing. They both just blamed each other and Covid for not being able to get a replacement door for almost 4 months. By this time the Best Buy Extended Warranty kicked in. Best Buy ordered a door and got it installed in less than 2 weeks. So I will now buy all my appliances from Best Buy, they just won't be Whirlpool appliances. After all this Whirlpool did send me junk mail to buy their factory direct extended warranty..Lol!! No thanks.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Rated 5 out of 5 stars

    better water/ice maker and bigger than last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service ex guys removed front door to get ref in and replaced it install new ref, cleaned it up, made sure it was working before leaving so far is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great as I lost the old one as stop working this one is the best one it keeps everything at the right temp.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially like the finger proof stainless. The door shelves could be a little more convenient. Overall, a great side by side fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    whirlpool 28.4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful whirpool side by side, the best feature is the non smudge stainless steel. this is a big fridge for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I find that I do not like about this refrigerator side is narrow. But our space would not allow for a larger side by side

    I would recommend this to a friend