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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,171 reviews
  • Rated 5 out of 5 stars

    Ice Maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the ice maker is on the door not taking up space in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Great Upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good looking refrigerator, very bright, the electronics are easy to work... simple yet fancy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large and spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has lots of room and seems to be of a good build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues with the refrigerator so far. Cleaning instructions are easy and delivery was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that it's easy to set up functions, the design and the extra space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Refrigerator Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a Whirlpool Gold Side by Side for 12 years and didn't have any problems, but alas in the 12th year the ice maker went and my family uses a lot of ice. So instead of sinking money in an old refrigerator i decided to buy a new one. BIG MISTAKE in choosing this one. The ice maker is TERRIBLE! Makes hardly any ice. The old Whirlpool Gold I had I never had to make ice by myself. But this one. I have to keep trays in the freezer because it can't even come close to keeping up. Beside the fact the ice maker broke after 9 months of ownership. I called them in for a fix and it took 4 Months to get the part in. Now it works and guess what I STILL HAVE TO MAKE ICE WITH TRAYS, because it will not keep up. I guess making your products in Mexico wasn't so great for Whirlpool. I will never buy another Whirlpool again. Buyer Be Ware.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review. We are sorry to hear you were in need of a repair for your refrigerator. We are glad to hear your warranty was able to assist you in covering your repair for your refrigerator. If you are in need of any other assistance after your repair, feel free to email us at [email protected], with your name, address, phone number, model/serial number and a brief description of what you are experiencing. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirpool

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge. Love the water measurer!! Looks really good to in the stainless steel look. I would highly recommend this fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger than what expected. Love the fact that the ice maker is on the side. Overall, great fridge to have when you have kids... notify you when the door is open and no finger prints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery! Refrigerator is very nice!! Love Whirlpool appliances!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Workmanship

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible workmanship. Width between the doors is uneven from top to bottom so cannot be adjusted. Glob of glue on the door seal that will not come off. This is a replacement to the same new model that made a loud humming noise nonstop. Will give it one more attempt.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it. Thing is absolutely huge inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge, massive amount of space, works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues and satisfied. Purchased extended warranty thru Whirlpool.com

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the reviews for the refrigerator when it first came out and they were positive. A year and a half after I purchased it the ice maker I thought no problem I also got the geek squad warranty with it. Things only got worse, the technicians were friendly. And thought they fixed replacing the ice maker. It worked for one day then. It failed again. They came to repair a couple of times. It turn out to be the door. Whirlpool sent them the wrong door 3 times. Four months later it still not working and the refrigerator side isn’t cooling any more. I never write bad reviews but my experience with this fridge is causing me to write my first bad one.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey JFloridaCity, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really to dislike. Only complaint and deducted one star because the door handles are easily scratched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything we wanted in a whirlpool fridge & passed our reviews

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what i need. Ilike the extras that it has. I would recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ice maker quit and Geek Squad failed us

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write bad reviews but I have never been so disappointed with an appliance and the so called warranty service. After owning this fridge for 1 year the ice maker quit and calling Geek Squad for help got us about 6 different workmen in and out of our home but the problem was never fixed. After reading other reviews about this fridge we diagnosed the problem ourselves and explained it to Geek Squad. My husband even managed to do a temporary repair himself hoping the real fix was coming soon. 6 months later, after countless phone calls to Geek Squad and Best Buy, the problem still is not fixed. Geek Squad does a very poor job of record keeping and communicating. They always try to pass the buck to someone else, start you back at the very beginning of their endless process or are just plain clueless and useless. I will never buy another Whirlpool appliance and I will absolutely never buy something with Geek Squad protection--it has been nothing but a useless headache!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We are very sorry for the frustration. Unfortunately, since you are under the Extended Warranty we are unable to assist you. Please contact your Extended Warranty for any assistance. You can find their number on the bottom of your Extended Service Contract. We are sorry we were unable to assist you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Refrigerator with lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and well built. Ice maker in door. Lots of space in both the freezer and fridge

    I would recommend this to a friend