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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,171 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new fridge. The space is so nice and it holds everything I needed to plus still has room.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Extremely satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is spacious, especially the freezer. The black stainless is by far the best option from the other brands. We’re extremely happy with our decision to go with this model.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved Whirlpool products! This refrigerator is amazing, runs quietly, sleek design, fingerprint resistant, many features!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very excellent and beautiful. It is spacious and strong, and in terms of price, it is very excellent and good

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Whirlpool FTW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic size and space for what we needed. Features we now, with a baby, couldn’t live without. This refrigerator was the perfect combo of price, size, and features for us and will be with us for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box refrigerator at a great deal. When it was delivered everything looked good, but we soon realized that the door wasn't fitting properly causing frost and temperature problems. After Geek Squad looked it over and agreed the store called and said they were replacing the damaged unit with a new refrigerator I was shocked. It was delivered and installed and is working great. We love this refrigerator and the customer service from Best Buy. Great merchandise but more important great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator works just like it was fresh out the box had one tiny dent

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Roomy Refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this Refrigerator. It is very roomy, Love that the ice is on the door, provides more freezer space. I particularly like that it is finger print resistant.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Whirlpool 28 cu ft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It looks great and it has some very nice features. One of my favorites is the measured waterfill. It keeps everything cold and it is very quiet. I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. I was worried about the icemaker comments in the reviews, but ours has worked fine and kept up with a family of 5 easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DISILLUSIONED

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DISILLUSIONED WITH BEST BUY REPAIR SERVICES October 24, 2020 - This refrigerator quit making ice last January, when it was only a little over 1 year old. Due to COVID and a demanding work schedule, I did not get a repair person out until May 2020. He said that the wires going through the freezer door were damaged and that the only way to repair it is to install a new door. When I asked why the wires are broken, he said that it is a common problem in this model. He said he would order a new door and it would arrive at our house. So, I spent hours on the phone trying to find out if my refrigerator qualified to be replaced under my extended warranty rather than repaired. I was kept on hold off and on on for most of the day trying to find answers. After being passed around for hours, I was told that maybe if it breaks again, it would possibly qualify for a replacement. So now, I finally received the door at the end of September 2020. Again, I have spent hours on the phone just trying to schedule service to get the door installed without success. I wait on hold for nearly an hour ever time I call and then I am passed on to another department or given another phone number to call. For anyone who works and has limited time to wait on hold this is a major problem. Disillusioned.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We are very sorry for the continued frustrations with your appliance, . Unfortunately, we are unable to provide you with any additional support. Any further concerns would need to be addressed through your Extended Service Plan Provider. WhirlpoolBrand

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Excellent Fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the fridge without seeing one on the showroom floor. So glad I did. The auto water dispense feature is amazing. it helps me make sure I am drinking the right amount of water, and makes it easy to get the right amount of water while cooking

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Cool!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this a month. So far, we are really pleased. It cools well and is quiet. The freezer section is REALLY cold. We use it as a second fridge in the garage, so we haven’t hooked up the ice maker yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use, plenty of storage, helpful features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deeper than expected, lots of room. Very quiet operation. Really like the smaller, pyramid-type shape of the ice cubes it makes. Like the water select volume & fill feature of the water dispenser. Was rather a chore trying 2 align the handles perfectly during setup. After a couple wks, started getting a squeak from the bottom fridge compartment door hinge, which was slightly disconcerning, but resolved with some spray lubricant. Outside surface cleans easily. Fingerprint resist on the front surface works very well. Ice cube bin easily removed 4 dumping, if needed. So far, very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Fridge Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, large capacity and drawers dont feel cheap. Ice maker is very accessible

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Good refridgerator - Quiet with good space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refridgerator - Quiet with good space. moved away from Top and bottom unit. Good amount of room, installation guys were fantastic. Very happy with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Nice Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the interior space but you pay for it, had to take the front door off to get it in, easier then taking the doors off the Fridge. Another interesting thing about this unit is that it does NOT come with a covered butter compartment even though it has a spot for one that the other door pockets won't fit in. My wife beat the keyboard for a while and found one that works perfectly on Amazon. Whirlpool part number WPW10324760

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Roomy fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice roomy fridge with good ice making and water dispenser. Freezer has drawers which is a nice feature and keeps items organized. Very large fridge so be sure there is adequate room to get it into your house!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, simply beautiful! Sleek, classy, high tech and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this refrigerator does not have all of the bells and whistles of some of the other refrigerators we were looking at, but this refrigerator beats all competitors in storage space. Definitely recommend.

    I would recommend this to a friend