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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,171 reviews
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    A side by side that is big enough.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this unit is big enough which is what I worried about with a side by side. This has the ice unit in the freezer door just like my last French door. So you don’t lose shelf space on top of the freezer. It also cleans up better than my last fridge. I hope it lasts for years to come as its hard to find a refrigerator I like.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Wanted to Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator's design and amount of space, however there is a major flaw in how they house the wiring. The wires are at the bottom left of the door, and every time you open and close the door, it rubs on the wires. We have had this refrigerator for 1.5 years, and one of wires is now severed. Also, the refrigerator side freezes food when you put it on the top 2 shelves toward the back. Luckily we purchased the protection plan, and will be getting a replacement. I really want this fridge, however if the manufacturer did not change this flaw, then we will have to choose something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the look. It has ample storage for us. We’ve had the kind with freezer on the bottom & French door fridge on top. We think this one is easier to organize. It does seem the two doors don’t align properly. Also, if we nit-pick, the ice cubes are smaller than we were used to with a smaller reservoir to hold the ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best fridge for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool 28.4 Cu. Ft. Side-by-Side Refrigerator is a fantastic addition to any kitchen. Its fingerprint-resistant stainless steel finish keeps it looking sleek and clean, while the in-door ice storage is incredibly convenient, saving valuable space inside. This refrigerator is not only stylish but also highly functional.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Perfect except 1 minor flaw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, cold refrigerator with just one gripe! The in-door ice basket rubs on the side wall of the fridge every time the freezer door is opened and closed. There is1 to 2mm of play on the basket. I contacted whirlpool and they tell me that its normal.. Doesn't seem right. I'm worried that over time the constant rubbing will damage the inner wall or the basket itself. I have had to Gerry-rig a small plastic shim to hold the ice basket in so it will not rub. Other than that this machine is stunning and spacious

    I would recommend this to a friend
  • Pros mentioned:
    Space, Spacious

    Rated 5 out of 5 stars

    whirlpool fingerprint resistant refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a month ago and I like it very much. It has a lot of space for freezer area, vegetables area and inside of the fridge is very roomy for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Fabulous Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of Whirlpool for many years and this refrigerator is no exception. It is beautifully designed, very roomy and the ice maker in the door leaves much more freezer space, with the ice bin easy to remove. Both sides are well-lighted and the filter is easy to change. Lots of shelves and drawers in both refrigerator and freezer. Excellent design. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Everything is cooling!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great so far. Plenty of room. Like the ice maker in the feeezer door. Frees up more room. The only reason I give a 4 instead of a 5 is the freezer and refrigerator doors are not flush at the bottom. Not real noticable so we dexided to keep the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great. Lots of shelf space on both sides. Love the ice maker being on the inside of the door, allowing for extra shelf space. It runs quietly as well. Very satisfied so far with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker

    Rated 5 out of 5 stars

    ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good design. good ice dispensing system and water.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought bundle and am so pleased with how it changes entire look of my kitchen. Not as loud as some have posted. No issues at all for me. Water tastes great, ice is enough. Love how spacious it is with ice maker in the door. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    great frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this frig, has lots of space and love ice maker dispeser and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Whirlpool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it wasn't our plan to replace our old LG fridge until it totally broke down. Doing a research and all they say this brand is good/reliable when it comes to refrigerators as Samsung and LG are the worst, knowing others who owns them had the same issue. My mom had her eye on this one as we visit Best Buy store by us and it did not fail. It was spacious which we prefer not like other side by side fridge. Interior lights give so much brightness seeing all the food/stuff inside, functions are great too. So far, we are happy with the purchase. The design and look from the outside is 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a great refrigerator, freezer space is very large, ice maker is wonderful and removing ice bin very easy. I shopped and compared for weeks and could not be happier with my choice.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Still Great After Two Years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator for two years and it continues to work flawlessly. I prefer a side by side and this had the largest capacity that we could find in a side by side. It does make a little noise once in a while, but it's not consistent or loud so it's not really noticeable to us. All in all it's a good value and the over-all quality is great. Even the icemaker and Ice crusher, which fails on a lot of similar refrigerators, has functioned flawlessly for the two years that we've owed it. It's big so make sure that you have the space. I would recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works well. Looks very nice and very quiet. Took about 3 hours to get fully cold which is expected. Ice was done by next morning. Ice bin is a little small compared to older models. Wish the shelves in the fridge were height adjustable. You can move them around but can’t alter the height as in previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Two Thumbs Up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this refrigerator; since we've become "empty nestors" we don't have to pack the fridge or pantry. Yet what we have in this fridge, would have filled to the brim our former, 18 year old GE Eterna. we like the blue LED lighting on the freezer door. More than anything, we love the space in both the freezer side and the refrigerator side. The price point was right on the money. This refrigerator cost more at a Best Buy competitor. Good price, good product. Two thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    WHIRLPOOL SIDE BY SIDE FRIDGE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY NEW WHIRLPOOL FRIDGE IS EASIER TO USE THAN THE COLONIAL FRIDGE WE HAD FOR 10 YEARS. THERE SEEMS TO BE MORE ROOM AND IT'S MUCH EASIER TO LOCATE ITEMS IN THE FREEZER. SIDE BY SIDE IS THE WAY TO GO! THANKS BEST BUY FOR OFFERING THIS ITEM, WE LOVE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant

    Rated 4 out of 5 stars

    Good overall, but no butter dish

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Love the ice it makes. Capacity is crazy. Fingerprint resistant. 5 all the way around until we went to put the butter away. WHY ON EARTH WOULD THEY OMIT THE BUTTER COMPARTMENT?!?! Searched for a compatible one and couldn’t find a straight forward answer on one that works well or is meant for this model. Finally gust gave up. The only other semi-irritating item is that the shelves are stationary, though you are able to move the door shelves.

    I would recommend this to a friend
  • Cons mentioned:
    Water filter

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God, I love this fridge. It's so big that it barely looks full, even after a big grocery shopping trip. The water dispenser filters are kinda pricey, but only need replaced every 6 months, so it's not too bad.

    I would recommend this to a friend
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